Weekend essay
Creed
Ethics
Justice
7 min read

After the fall: the Post Office scandal and the search for justice

Falls from grace, like that of the Post Office’s CEO, prompt Graham Tomlin to dissect the problems of justice and mercy.

Graham is the Director of the Centre for Cultural Witness and a former Bishop of Kensington.

A tense-looking woman, sitting at  desk, stares into the middle disance.
Lia Williams as Paula Vennells in Mr Bates vs The Post Office.
ITV Studios/ITV.

It was November, and I was in Rome. With the new year on the horizon, newsagents were displaying calendars for 2024. One in particular seemed to show up in just about every street vendor available: the ‘Hot Priest Calendar’.  

It had pictures for every month of young, bronzed, good-looking priests, resplendent in brand new, ironed black clerical shirts, smouldering into the camera. I've no idea whether they were real priests or just models in clerical garb. I didn't buy one, but it did get me thinking of why they had produced it. Was this a recruitment drive for clergy in the Roman Catholic Church? Something for the nuns to put on the wall of the convent? It was hardly aiming to attract women by saying if you become a Catholic you could bag one of these hunky chaps, as priests are, well, supposed to be out of reach.  

I suspect it was just trying to tell the world that the Church is cool after all. That the church is for good-looking, shiny people, not just the regular ones with wrinkles and expanding waistlines.  

The embarrassment and shame are real and proper and yet there is, in my view, something at the heart of it which seems to be mistaken.

I was thinking of this recently while watching the story of the Post Office scandal unfold. This dreadful story is, to be frank, a bit of an embarrassment for the Church of England. This horrendous miscarriage of justice has its heart not just a Christian but a priest. I met Paula Vennells once. While I was Bishop of Kensington, we planned a big conference for all the vicars in the Diocese of London. At the time, Vennells’ star was rising in ecclesiastical circles. People had just noticed that the head of the Post Office not only went to church, but was also ordained, and so she was getting invited to speak at all kinds of conferences. She agreed to come and, to be fair, was gracious, unassuming, polite. There was nothing to suggest she was soon to become the object of public opprobrium that she is now. 

She would definitely not go on a Church Calendar these days. But then who would? The last decade has seen a succession of scandals and falls from grace – Harvey Epstein, Huw Edwards, Russell Brand, Philip Schofield - and Christian leaders are not exempt. Jean Vanier, Ravi Zacharias, Mike Pilavachi – the list goes on – and now Paula Vennells. We Christians hang our heads, as it seems such a deep failure - how can someone profess to be a Christian – even a vicar - and yet do such things? The embarrassment and shame are real and proper and yet there is, in my view, something at the heart of it which seems to be mistaken.  

Celebrities are celebrated because we believe they are different from us ordinary mortals. But sooner or later, it turns out they have the same temptations, their bodies sag, their flaws get exposed. 

Helmut Thielicke was a German theologian who opposed the Nazis during the Second World War and somehow survived. His was a crucial voice in the German church and nation as it struggled to its feet again after the trauma and destruction of those years. The big question Germany faced at the time was how a modern sophisticated Christian nation had been so easily seduced by evil? They also struggled with the question of shame. What were German Christians to do with the guilt that hung over them after the Nazi years? 

Thielicke was a brilliant preacher and drew huge crowds to his church in Hamburg. In one of his sermons he took as his text St Paul’s line, that Christians are “a letter from Christ, written not with ink but with the Spirit of the living God, on tablets of human hearts.” He asked his congregation the question: what kind of letter are you? Is a Christian meant to be an advert for God? Is the Christian a shiny product of divine handiwork so that God, like some marketing agent, says ‘Look at her – isn’t she is fine person? Wouldn’t you like to be like her?’ 

When she was being feted by all, we might have said that about Paula Vennells. But not any more. And that’s the problem of celebrity Christians, or celebrities of any kind for that matter. They are used as adverts for the brand they profess, religious or otherwise: “Use this shampoo, follow this diet, believe this religion, like this celebrity does, and you could be like them.”  

Celebrities are celebrated because we believe they are different from us ordinary mortals. But sooner or later, it turns out they have the same temptations, their bodies sag, their flaws tend to get exposed in the extra scrutiny they face in a gossipy age like ours. The hunky priests in the calendar may look good but I suspect their lives are as shadowy and compromised as the rest of us. Every now and again you find a life that is remarkable, but even then there are dark corners. Mother Teresa famously said that she rarely experienced the presence of God and struggled with lifelong depression. If we are meant to be adverts for God, we’re not very good ones. 

Thielicke’s point was that Christians are not meant to be adverts for God but letters from him. And the letter, written on the human heart, says something like this: “Here is a poor, weak human being with their own strengths and frailties, moments of courage and moments of great weakness, struggling to live a good life but failing much of the time. And yet, despite that failure, God still forgives, accepts, loves and stands by them.”  

And forgiveness is not an excuse. It doesn’t say ‘it didn’t happen’, but it says, ‘it did happen’ and it was bad, but a new start is always possible.

It sounds scandalous I know. Hearing about the Post Office scandal, all we want is for the perpetrators to be found guilty and punished. And rightly so. Justice must be done. Paula Vennells and her staff seems to have stuck stubbornly to the laughable view that the Post Office had been infiltrated by hundreds of criminal sub-postmasters, intend on defrauding the public purse. They lacked the sense or courage to question their own IT system, despite being warned it was faulty.  

Yet divine and human justice work in different ways. Not least because God, unlike human judges, sees the dodgy things we all do, not just those whose sins get found out because they are in the public eye. Human justice systems must take their course, crimes must be punished, and attempts made to turn around the lives of those caught in patterns of criminality. Yet underneath human justice lies divine justice, which promises an ultimate judgment, even for those who escape human justice. Yet at the same time, it offers not just justice, but mercy - the gift of a more profound and ultimate forgiveness, which, if accepted, does not override the penalties of human justice, but enables the possibility of redemption in the longer term. 

Martin Luther often used a Latin phrase to describe Christians – that they are simul iustus et peccator - ‘at the same time righteous and sinful’. Like an alcoholic who is never encouraged to say that were an alcoholic, but that they are a recovering one, an honest Christian doesn’t say ‘I was a chronic worrier, greedy, someone who struggles with lust,’ but ‘I am such things, and yet faith in Jesus makes a difference in helping me not to be.’ St Paul once said: ‘Christ Jesus came into the world to save sinners – of whom I am the worst.’  Not I was the worst, but I am. I remember Frank Bruno once saying “I’m not much of a Christian – I’ve been a sinner all my life.” He hadn’t quite understood - Christians are only ever recovering sinners.  

Paula Vennells and the others responsible for the Post Office scandal will have to face justice one day. It may, for some, even mean prison. But, as many in our prisons up and down the country know, lots of people find God in prison - not as a literal ‘get out of jail free card’ – the justice system doesn’t play Monopoly – but a realisation that however bad your crimes, however murky our misdemeanours or sly our sins, forgiveness is possible. And forgiveness is not an excuse. It doesn’t say ‘it didn’t happen’, but it says, ‘it did happen’ and it was bad, but a new start is always possible, and the love and forgiveness of God is available, even for the worst of people - for good-looking priests who struggle with temptation, for celebrities who fall from grace. Or even ordinary people like us.  

 

Snippet
Care
Change
Justice
4 min read

Four things I’ve learnt from working with prisoners

Here’s why I care about the incarcerated

Daniel is the regional director, Asia Pacific, for Prison Fellowship International.

Female prisoners hug their children who have climbed across a table to them.
Prisoners hug their children during a visit.
PFI.org.

It was my mother who first sparked my curiosity about engaging with prisoners. As a volunteer prison counsellor, she held bi-weekly meetings with incarcerated individuals, listening to their stories, struggles, and moments of hope. Over family dinners, she would share the situations these people found themselves in and how counseling was breaking through the emotional walls they had built around themselves. 

However, for most of my life, such a prison ministry was never something I considered pursuing – certainly not as my career. I’m a Christian and a verse from the Bible had guided me through life: 

“For I was hungry, and you gave me something to eat, I was thirsty, and you gave me something to drink…I was in prison, and you came to visit me.”  

The last part of that verse was the one I had often skipped over. 

Four years ago, this verse resurfaced in my life and this time, it wouldn’t let go. I was convicted of how I, and much of society, including the church, have often overlooked this desperate need within our communities.  

That conviction led me to work at Prison Fellowship International (PFI). I work alongside others who believe in redemption and grace for those the world has forgotten.  

PFI is a movement of more than 120 partner prison ministries worldwide working to restore the lives of those impacted by crime. It does that by sharing the Christian Gospel and God’s love with prisoners and protecting their children from increased risks of trafficking, child labor or following in their parent’s footsteps.  

As I’ve walked this road, I’ve realized why caring about prisoners matters. It’s not just a good deed, but a vital part of caring for the least and forgotten in our society. Here are four truths that have shaped my thinking. 

Compassion looks past the crime to the person 

In a world that often defines people by their worst mistakes, compassion calls us to look deeper. Many individuals behind bars have been shaped by lives of poverty, trauma and injustice who made poor decisions. In places like Sri Lanka and Nepal, I’ve encountered people imprisoned for stealing food to provide for their families living in desperate poverty. These stories reveal a wider context of inequality, where systemic injustices and lack of access to healthcare, education, or employment drive people towards choices they might not otherwise make.  

While I do not excuse nor diminish the harm caused by crime, we must hold space for both justice and mercy. We must choose to see beyond someone's crime and into their heart to recognize their humanity and believe in the possibility of restoration – for them as an individual, for the victim and for our communities as a whole.  

Families are the silent, forgotten victims 

When someone goes to prison, it’s not only the individual who suffers; their families, especially children, often quietly bear the weight of that loss. I recently met 11-year-old Su Lin in Cambodia. Her dad is imprisoned, and her mother left the family in the care of their grandmother. When the burden of caring for them became too great, Su Lin’s brothers were put up for adoption. She doesn’t know if or when she’ll see her father again or whether her mum will ever return. 

Her story is heartbreaking, but just one of millions. Around the world, children of prisoners are shunned by their community for crimes they did not commit and left isolated in cycles of poverty, trauma and often, generational crime.  

Daily, I have the privilege of working with PFI’s network to support children like Su Lin, but so many more slip through the cracks. When we forget prisoners, we also abandon their families, the silent victims who deserve care, hope, dignity, and a chance at a brighter future. 

True justice restores, not just punishes 

I’ve seen first-hand how forgiveness, accountability, and a path to restoration can heal not just prisoners, but entire communities. In the Solomon Islands, a culture deeply rooted in a strong, connected community, this type of redemption is being lived out.  

There, before prisoners are eligible for parole, they are invited to participate in Sycamore Tree Project, a PFI program that aims to foster healing and reconciliation through restorative efforts. When all parties are ready, local religious leaders facilitate a reconciliation meeting between the offender and victim, often joined by their families and community leaders. These difficult yet grace-filled conversations lead to healing, accountability, and forgiveness. 

Our findings have been powerful: reoffending rates in these communities have dropped dramatically. This is what radical reconciliation looks like – messy and challenging, but life-changing. 

Faith calls us to love the forgotten

At the heart of faith is a call to love those whom the world has cast aside, including those behind bars, so often labelled unworthy and left behind. With many correctional systems still prioritizing punitive justice, I believe we are called to deeply reckon with how we can advocate for grace in a society focused on punishment. 

Prisoners are not beyond hope. Their families are not invisible. Their futures are not sealed. Together, we can bring light into the darkest places in our communities and societies. In doing so, we discover the depth of true, lasting justice and mercy.    

Support Seen & Unseen

Since Spring 2023, our readers have enjoyed over 1,000 articles. All for free. 
This is made possible through the generosity of our amazing community of supporters.

If you enjoy Seen & Unseen, would you consider making a gift towards our work?
 
Do so by joining Behind The Seen. Alongside other benefits, you’ll receive an extra fortnightly email from me sharing my reading and reflections on the ideas that are shaping our times.

Graham Tomlin
Editor-in-Chief