Are we letting a monster or saviour into the classroom?

Examining Sal Khan’s confidence in artificial intelligence.

Krish Kandiah

Krish is a social entrepreneur partnering across civil society, faith communities, government and philanthropy. He founded The Sanctuary Foundation.

A board of experts sit at a table against a conference backdrop.

Sal Khan, left, at an AI summit.

White House via Wikimedia Commons.

I've watched enough dystopian movies to know that there are lots of reasons to be nervous about the rise of the machines. Whether it’s the Terminator universe where the internet becomes sentient and creates autonomous robots to eradicate humanity, Neo battling an artificial intelligence that enslaves humans in The Matrix, or Will Smith fending off helper robots bent on taking over the planet in I, Robot, technological advances often fuel an array of nightmare scenarios. As if to make matters worse, science fiction has an uncanny knack for becoming science fact – I think of how shows like Star Trek accurately foretold mobile phones, wearable tech and virtual assistants. The line between imagined catastrophe and reality might be thinner than we might like to admit.

Perhaps we shouldn’t be surprised then, that our creative industries are sending out dire warnings about the impact of the latest breakthrough technology - Artificial Intelligence (AI). Like Mary Shelley’s Frankenstein in the middle of the industrial revolution, and Godzilla in the dawn of the nuclear era, dystopian fiction is par for the course of scientific advancement. It all stems, I believe, from our deep human response to the unknown – the fear instinct. But I have recently come across a surprising new voice of reassurance in Sal Khan’s book Brave New Words: How AI Will Revolutionize Education (and Why That’s a Good Thing).

Khan’s book comes recommended by Bill Gates - a reliably voracious reader and one of the founding fathers of the global information technology revolution. But Khan also has his own excellent credentials. From tutoring his niece online using a simple online drawing programme called Yahoo Doodle, he began creating YouTube videos and soon amassed over 450 million views. This led to his creation of the now world-renowned Khan Academy which has revolutionised online education. By 2023, it had more than 155 million registered users, with students spending billions of hours of learning on the platform.

Teachers are concerned that AI could undermine their expertise, much like satellite navigation diminished the skills of London Black Cab drivers.

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It seems to me that AI has the potential to upend the Khan Academy business model, however Khan does not take the opportunity to discredit AI or even to highlight its dangers in a bid to reinforce the advantages of his existing products. Nor does he buy into the doom and fearmongering about the impact of digital technologies on young minds, as Jonathan Haidt does in his recent bestselling book Anxious Generation. Instead, he writes a hopeful and imaginative book on AI’s potential for further transforming education for good.

Khan’s perspective comes amidst great fear in educational circles that generative AI will mean the end of education. Students can currently ask ChatGPT to generate an outline for them for an essay, suggest copy, check grammar and accuracy, offer improvements, translations, and factchecks, as well as write a conclusion, edit for wordcount, add footnote references and more. Indeed, entire books available for sale on Amazon have been allegedly written solely by AI. Teachers and lecturers are understandably concerned about the potential for plagiarism. If teachers are no longer able to discern what a student has written for themselves and what a computer has generated, the assessment process becomes meaningless.

Teachers are concerned that AI could undermine their expertise, much like satellite navigation diminished the skills of London Black Cab drivers. After years of mastering 'The Knowledge'—an arduous and demanding process requiring exceptional memory and recall—this once-essential qualification was rendered almost obsolete. New drivers now need little more than a GPS and an Uber account to compete, a shift that highlights how quickly hard-earned skills can become irrelevant in the face of technological advances. Many teachers fear a similar fate as AI continues to encroach on their domain.

While AI may not be the evil monster that will destroy us, neither is it the perfect saviour that will solve all society’s ills.

Khan offers an important alternative view. He sees the possibility that AI could, for example, help coach students on essay writing. By reading work, marking it and suggesting improvements, AI could not only save the teacher valuable time but help students take their work to an even higher level.

Khan offers a similar hopeful alternative to those who blame digital technology advances for the crisis in young person’s mental health. What if AI could help offer coping mechanisms, coaching and tailored advice that can help improve the mental health of students? His vision for the Khan academy virtual assistant ‘”Khanmigo” reminded me of BayMax from Disney’s Big Hero 6 – the large inflatable, huggable robot with a calm, compassionate and loyal personality, highly committed to every aspect of his user’s wellbeing.

Amid voices that demonise AI, Khan’s is a useful antidote, however I wonder if he has gone too far. While AI may not be the evil monster that will destroy us, neither is it the perfect saviour that will solve all society’s ills. Understatement is not Khan’s strong point. Instead, sometimes he becomes so carried away in excitement that I feel his book begins to sound like an infomercial for his own, current and future products.

I wish that Khan had taken a slightly different tack – no less inspiring about the potential of AI, but also recognising its limits. After all education is as much about transformation as it is about information. It should lead to character formation as much as skill acquisition. Emphasising these aspects of moral and perhaps even spiritual mentorship, we can see that education remains irreplaceably human.

AI has huge potential to help and to hinder us in our educative responsibilities to the next generation– and so questions remain – not if AI will change our world, but how. We need to ask not just what benefits it could bring, but who it could benefit most usefully.

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6 September 2024

4 min read

Oasis: If feuding brothers can get together again, maybe the country can too

Some might say Liam and Noel Gallagher’s reunion is reminiscent of Joseph, Prince of Egypt.

Krish Kandiah

Krish is a social entrepreneur partnering across civil society, faith communities, government and philanthropy. He founded The Sanctuary Foundation.

Two middle age rock star brothers pose for the camera in a black and white picture

Any dream will do.

Liamgallagher.com.

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There’s a man with a black rainhat and jacket on the stage swearing at over 50,000 teenagers. It’s Liam Gallagher, the lead singer of Oasis, that iconic 90s rock band. He’s singing his way through the entire Definitely Maybe album to mark the 30-year anniversary of its release. Somehow, these 50,000 teenagers know all the words, as they sing along on a warm summer evening for their rite of passage that is the Reading Festival.

I feel strangely alone in the crowd. I remember where I was when the album was first released - nobody around me was even born then. On the stage, Liam too is strangely alone. For 15 years he’s been estranged from his brother Noel – the song-writing genius behind all of Oasis’ greatest hits. He’s in a reflective mood as he sings ‘Live Forever’:

“Maybe I will never be, all the things that Ii want to be, now is not the time to cry, now’s the time to find out why”

(Live Forever)

This lyric has aged well. Back when Liam was 21 years old, about to be biggest band in the world, about to see their album become the fastest selling debut album of all time, he wasn’t seriously considering the question.

Back then, fame didn’t seem to suit him. He famously ditched a huge US tour with the band, when he was about to board the plane from Heathrow. He stubbornly refused to go on stage for the MTV unplugged concert at the Royal Festival Hall despite a packed-out audience and a full orchestra on the stage. Maybe it was youth. Maybe it was anxiety. Maybe it was some illegal substance.

Even now, at Reading, with rumours rife of a reunion tour, Liam seems a little vulnerable. He delivers a brilliant vocal performance to a huge crowd, but his hat covers most of his face for the entire concert. He mentions that he had thought the young people getting their GCSEs might have let their academic excellence go to their heads, but they turned out to be “alright” after all. And then, with more swearing, more swaggering guitar chords and more defiant sneering vocals, there comes more vulnerability:

Their song brought the country together in a pledge of hope. While terrible things are going on around us in our world, we need all the togetherness and hope we can get.

“All this confusion, nothings the same to me, I can’t tell you the way I feel, because the way I feel is oh so new to me”

(Columbia)

Liam dedicates “Half a World Away” to his brother Noel, and then the promise of something more… “27/08/2024 8am” is revealed on the huge screen. Is there going to be more to the Oasis story? Could the feuding brothers have buried the hatchet? Have they listened to their own lyric – don’t look back in anger – and decided to drop the bitterness and animosity and find a new way forward?

I wonder how the reconciliation happened. I like to imagine it was like Joseph, Prince of Egypt and wearer of coat-of-many-colours, finding himself face-to-face with the brother who tried to murder him all those years earlier, and privately breaking down in tears before declaring “God meant it for good”.

I like to imagine it was like Joseph’s father Jacob, Patriarch of Israel and hot-headed runaway, returning to his twin brother Esau after two decades of separation, praying he would be received favourably, and overwhelmed when his prayer was answered.

‘Some might say’, excuse the pun, that the timing of this impossible reconciliation is less to do with making peace and more to do with making money. The Gallagher brothers have both been through costly divorces. Perhaps they have seen the appetite for megatours as demonstrated by Taylor Swift’s Era’s extravaganza.

A few days later there is controversy brewing around dynamic pricing which is adding to the rumours of extortionate profiteering. Presale tickets initially range from £73 to £205, with standing tickets priced around £150. Then resale prices skyrocket, with some tickets listed for as much as £6,000—approximately 40 times the original price. It remains uncertain how much of these profits Oasis directly receives.

And then there is the timing. Next year the ownership of the Oasis back-catalogue reverts back to Noel. Only a few months ago Queen sold the rights to their back-catalogue to Sony Music in a record-breaking $1.27 billion, surpassing previous deals such as Bruce Springsteen's sale for $500 million. A sell-out tour will go a long way to upping the value of the Oasis catalogue.

Whatever the motivations, whoever is profiting, and however genuine the reconciliation, the reforming of Oasis, in my eyes, is a great moment for our country. I’ll never forget the woman who spontaneously sang “Don’t Look Back in Anger” after the minute’s silence to remember the 22 Ariana Grande fans killed at the Manchester Arena terrorist attack in 2017. While Noel and Liam were still feuding, their song brought the country together in a pledge of hope. While terrible things are going on around us in our world, we need all the togetherness and hope we can get.