The art of encouraging

After uncovering the enchanting story of how Prince Albert encouraged Queen Victoria, Belle Tindall explains why it's not only children who crave the art of encouragement.

Belle Tindall

Belle is the staff writer at Seen & Unseen.

Under a gilded arch, a statue of a young Queen Victoria sits, between two standing figures.

The Queen Victoria statue in the House of Lords.

Queen Victoria 1819-1901 Reigned 1837-1901 Supporting figures: Justice & Clemency Bas-reliefs: Science Commerce Industry / Useful Arts, Fully-rounded carving by John Gibson , © UK Parliament, WOA S88 heritagecollections.parliament.uk

In the Prince’s Chamber of the House of Lords sits a mighty marble statue of Queen Victoria.

She is sitting on her throne, holding both her sceptre and her crown, hemmed in on either side by two figures who represent justice and mercy. Her expression is strong, her posture is powerful, she is visibly assured and confident in her identity and role as Queen.

You can view the statue, in all its glory, on Parliament's website.

To say it’s striking is an understatement. It’s simply unmissable.

And yet, the most remarkable thing about this statue is not that it exists, there are nine similar figures in London alone. No, what’s so notable about this statue is where it exists, and why.

The story is an admittedly enchanting one. Prince Albert commissioned this particular statue of his wife, and had it precisely placed so that it greeted her head-on as she stepped out of her Robing Room and made her way to the Chamber of the Lords. It had one purpose and one purpose only - to give Queen Victoria courage when she was likely to need it most.

And that’s exactly where it still sits, its colour may be long faded, but its impact is not. It sits as somewhat of an alter to this historic romance, but more profoundly, as an ode to something that is notably overlooked in our culture: it is an ode to the practice of encouragement.

Psychologist and Professor Y Joel Wong powerfully defines encouragement as

‘The expression of affirmation through language or other symbolic representations to instil courage, perseverance, confidence, inspiration, or hope in a person(s) within the context of addressing a challenging situation or realizing a potential’.

When defined this way, it is clear to see just how integral such expressions of affirmation are to the cultivation of a flourishing life. And yet, Prof. Wong also observes just how underestimated, understudied, and undervalued the art of encouragement is. The vast majority of research that has attempted to theorize encouragement places its focus exclusively on early childhood development, implying that they believe it to be an essential need that humans simply outgrow. And yet, while such an idea floats around on an academic level, it’s likely that we each feel a sense that this is simply not congruent with personal experiences. The delight we feel upon learning the story behind Queen Victoria’s statue in the House of Lords is surely evidence that this kind of encouragement from another person is something that we continue to crave well into adulthood.

I would suggest that the underestimation of the practice of encouragement may be a subtle symptom of the individualistic culture we now find ourselves in.

What individualism may starve us of

The political and social philosophy of individualism can be dated back to the late 1700s, primarily as a reaction to the French Revolution. Since then, it has been re-framed and refined countless times, perhaps most influentially by Emile Durkheim in 1893 and Max Weber in 1947. Each philosopher foresaw a society that looks strikingly like ours, here in the 21st Century. A society which expects individuals to grow, learn and flourish independently of each other, which values self-definition, self-sufficiency, and self-actualisation, which ultimately encourages a self-centred and goal-oriented life.

In his 1841 essay, Self-Reliance, Ralph Waldo Emerson famously wrote that ‘nothing is at last sacred but the integrity of your own mind’. According to this school of thought, the rights and convictions of the individual supersede the duties of the community, and the Western world is arguably steeped in this very notion (of course, there are exceptions to the rule - the NHS and welfare system being two prime examples).

To condemn individualism completely seems to me to be too simple of a judgment; the notion that one is responsible for their own actions undergirds much of our justice system, our right to question institutions and power structures is integral, while the freedom that each person has (in theory) to pursue their own passions and convictions is a wonderful thing. And yet, it could be argued that the emphasis it places on individual success feeds competition and comparison, which is consequently starving us of empowerment and encouragement.

Perhaps this is one reason the theorizing of encouragement is notably neglected in so much psychological study.

Further to that, maybe this is why stories such as Prince Albert commissioning a statue of Queen Victoria, or Marilyn Monroe famously sitting front row at every one of Ella Fitzgerald’s shows in a notoriously segregated club, or the Barcelonian crowd at the 1992 Olympics who erupted in applause as Team GB’s 400m runner, Derek Redmond, weepingly limped across the finish line with a freshly-torn hamstring, affect us so profoundly. Because encouragement is profoundly absent from our culture - and we miss it.

Christianity and the emotional life

Christianity, as you can imagine, has an awful lot to say about the emotional life of humanity and the key ingredients involved in human flourishing. Although it stresses the individuality and dignity of every single human being, while also emphasising the agency (or ‘free will’) of every person, that is largely where its relationship with individualism comes to a halt. To untangle the inherent value of community from Christianity is a mean feat indeed.

In his book, Unapologetic: Why, Despite Everything, Christianity Can Still Make Surprising Emotional Sense, Francis Spufford writes that Christianity is supposed to make us

‘full of passion for each other’s minds, hearts, souls, and bodies’ because it is in this curiosity and passion that we ‘recreate as best we can some fraction of the absolute and inimitable love behind everything.’

This certainly doesn’t leave much room for an exclusively self-actualising existence.

If Francis Spufford is correct, if Christianity’s worldview has even a little sense to it, then it’s possible that our success is directly linked to the success of others. Individual victories, communal victories, collective losses, personal losses – they are, to a point, inseparable from each other. If this is the case, it is worth suggesting that the art and the impact of encouragement may well be worthy of far more of our attention.

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Christmas survival

1 December 2023

7 min read

Team Christmas and the three gifts of Christmas

How can we push past the stresses of the festive season to rediscover the magic? Roger Bretherton tells us how he learned to find joy in being on Team Christmas. Part 2 of Unwrapping God this Christmas.

Roger Bretherton

Roger Bretherton is Associate Professor of Psychology, at the University of Lincoln. He is a UK accredited Clinical Psychologist.

An animated scene shows a man in a Christmas jumper and a child look around a corner into something and be delighted

Arthur Christmas, Roger Bretherton's doppelgänger.

Aardman Animations.

There is one job at Christmas I always forget I have to do. It’s the one where you get the Christmas tree home only to realise that, if it isn’t going to be dead of dehydration by Christmas Eve, some chump has to saw one inch off the bottom of it. In my mind there is another version of myself who is admirably skilled and handy at things like this. That Roger- let’s call him manly-Roger- has a neatly ordered garage full of power tools ready for any task, and a set of multi-sized saws hanging outlined by a perfect silhouette on the wall. Unfortunately, this Roger- let’s call him real-Roger- does not own that garage. To give you an idea of just how chaotic our garage is, the police once woke us up at 3am to tell us it had been broken into and trashed by burglars. When I joined them in my dressing gown to inspect the ‘crime scene’, it turned out the kids had left it open, and I was forced to confess that our garage always looks like that.

So as the rest of the family disappear into the house, pinning up lights in a joyous cacophony of festive music, I’m swearing in the garage trying to find a saw. It’s usually completely inaccessible; wedged under a leaf blower, a bottle of windscreen fluid, and some discarded dumbbells which manly-Roger, were he to exist, might have actually used. Eventually I’ll emerge brandishing something completely ill-fitting for the task- some garden secateurs, a metal file, or a rusty axe, and I’ll then spend the next twenty minutes sweating over the base of the Christmas tree, thinking it all would have been much easier if real-Roger had bothered to pick up those dumbbells more than once this year. If a bad workman blames his tools, a truly abysmal workman has no clue what his tools even do. By the time I’ve finished clipping, hacking, and filing, the base of the tree looks not so much neatly sawn as gnawed-by-a-passing-beaver. I enter the house like a war hero flushed and dirtied from battle, defeatedly clutching the mangled tree. It requires every spare inch of inner resolve not to declare Christmas cancelled.

When I was a kid Christmas seemed so much easier. It was something that just happened. The festive magic occurred as if by magic. It took me longer than it should have to realise that Christmas only happens because someone makes it happen- and when you have kids and family that someone, is you. Given my incompetence with Christmas trees then, it may come as a surprise to know that I’ve learned to love being part of Team Christmas, being part of the gang who are in on the act and can make the magic happen. (And not just because our teenage sons reckons I look like Arthur Christmas in our wedding photos.) I have learned that there is, just beneath the surface, a bone-deep satisfaction in the hard work of hosting Christmas at home. It has become a spiritual discipline for me, and I should probably explain why.

We go into Christmas knowing that this year there is joy and beauty to be found in responding to other people’s demands.

Ronald Rollheiser, in his book Domestic Monastery, tells the story of a monk who followed the call to prayer deep into the solitude of the Sahara Desert. His name was Carlo Caretto, and after all his spiritual exertions and mystical extremes, he reflected that he was still no holier, no more godly, no less selfish than the mother he had left at home. His view was that the very act of raising children and constantly responding to the needs of the household had shaped her, even more effectively than the desert winds, into the attentive caring presence he had come to know. Rollheiser extends this story to us all. In the monastery, life is ordered by the monastery bell. When it rings the monks turn to prayer. Whatever they are doing – eating, speaking, half-way through a sentence – they stop and turn their attention immediately to God. Rollheiser suggests that we view the demands and interruptions of home and work just like this, as the monastery bell inviting us to turn to whatever is demanded of us in that moment. In doing so, we find ourselves shaped, like Caretto’s mother, into a more gracious and attentive form.

Christmas, more than any other time of year, has started to have a similar effect on me. When people need food or drink, when the presents need to be wrapped, when board games are needed for entertainment, when fresh air is needed to break the monotony, when someone needs to talk… I hear the sound of the monastery bell. The demands can be relentless, and easy to resent, but I have come to find some delight in willingly responding to them without a second thought.

Psychologists have written something similar about the things that motivate us towards being at our best. Self Determination Theory for example, holds that there are three basic psychological needs to which we are all intrinsically drawn. They are the conditions for feeling that what we do was initiated by us and hasn’t been imposed by the tyranny of our circumstances.

The first is autonomy. We have to feel on some level that we chose to do what we are currently doing. This is where the monastery bell can be so helpful at Christmas. We may not have chosen our families or the place of our birth, but we can choose how we respond to the obligations these things place upon us. As the guru of meaning, Viktor Frankl once said, we should not ask what the meaning of our lives is, because in the duties and demands of each day, life itself is constantly questioning us. Meaning is to be found in how we respond. Whether we are willing to do the things we have to do, as if we chose to do them. This is an intention we can set for ourselves long before the family rock up for Christmas dinner. We go into Christmas knowing that this year there is joy and beauty to be found in responding to other people’s demands. We only make ourselves miserable by imagining a world where we only ever call the shots and never have to serve them. Like the proverbial puppy, autonomy is not just for Christmas… it’s for life.

Some of our best memories of Christmas can be the conversations we had while cooking, or washing up, or serving drinks, or setting the table. If we find it difficult to ask for help, we may need to set up the request in advance.

It’s all very well claiming our intention to serve the family at Christmas, but if we don’t brace ourselves for it, it’s liable to collapse with the first person to turn down our homemade cranberry sauce (it’s a long story- see Unwrapping God this Christmas Part 1). We can choose our duty, but we don’t have to choose it alone. This speaks to our second psychological need: relatedness. We want to connect with other people, to make contact and build relationships. Doing our duty at Christmas is great, but we need to watch out for that subtle moment when our delight at serving others morphs into stomping around wishing we didn’t have to. Often this is because we ignored the moment at which we probably should have asked for help. We start to feel alone in serving and, even worse, we start mentally rehearsing all the reasons why the rest of our family are useless wasters who never lift a finger.

We need to be attentive to the pivot point at which our desire to serve turns into martyrdom, and not be seduced by the moral superiority of going it alone. If we can learn to ask those around us to help when we need it, we can create unanticipated times of connection. Some of our best memories of Christmas can be the conversations we had while cooking, or washing up, or serving drinks, or setting the table. If we find it difficult to ask for help, we may need to set up the request in advance. We let the family know that at some point during Christmas it will all feel a bit too much and we need them to be ready to help. In our house, at such times my other half has ‘permission to boss’. Given that she is more likely than me to be aware and stressed out by what needs to be done, she is free to point it out. And if, at times, that comes across a bit bossy, it’s no big deal- just Team Christmas working together to get things done.

And, if the theory is right, getting things done is the third psychological need (alongside autonomy and relatedness) that motivates positive behaviour. We like to find outlets for our competence, our skills and abilities. To listen out for the monastery bell is to ask ourselves the question: what am I able to do in this moment that would contribute to hosting the family right now? And for me, ultimately, that’s what makes the practice of Christmas a spiritual discipline. A few hundred years ago the Jesuit spiritual director, Jean-Pierre de Caussade (1675-1751), grew tired of convoluted esoteric paths to spiritual enlightenment. He preferred a much more down to earth approach. He wrote: the duty of every moment is a shadow that conceals the action of God. Sometimes we miss God because we are put off by the shadow that conceals the divine presence in everyday life. But when we approach the demands of the festive season, willing to give what we have, to whomever we can, we celebrate once again this Christmas, in our own small way, the coming of heaven to earth.