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8 min read

From the barber’s chair: what makes a whole community

Cutting hair during COVID taught Californian barber Adrian and long-time client Neal some lessons about relationships. A new column.
A barber stands between two clients, a father and son, a neon sign shines behind.
Adrian and the Presas.

This monthly column features reflections from two Americans: Adrian Urquidez, owner/barber of Cutman & Co, a Barbershop in Solana Beach, California, and Neal Presa, a longtime client who is a Presbyterian minister. Both Adrian and Neal have been friends for almost a decade.  

Adrian

From being behind the barber's chair for 15 years now, I've learned so much about myself and others. From their life experiences as well as my own, when you put the two together, you have so much input to bring to the table.  

At the start of 2020 I just resurfaced back into my workspace after taking a leave of absence. I was struggling with some alcohol issues, and I needed to step away from the chair to figure myself out and get the clarity I need to move on with my life. At the start of COVID, three months sober at the time the world shut down, I could no longer go to Alcoholics Anonymous (AA) meetings, I had to shelter-in-place and figure out how I was going to take care of my family. I applied to numerous jobs and had no luck. Finally, long time clients of mine began to text me saying “they need cuts”. That’s when the house calls began! Work began to flow in and before you know it word started to spread.  

Going to people’s houses, cutting hair outside, masked up, I began to realize that no matter what the circumstance, people want to feel good, they want to look good and that's where I came in the picture. Outside of my everyday work I started going to school for alcohol and drug counseling. I enjoyed every second of it; it kept me in the world of recovery. So, with school and Zoom meetings I was able to stay strong and continue to be sober. I learned so much in those two years as my clients, who became my friends, helped keep me afloat financially and ZOOM helped me attend those AA meetings.  

Looking back now, I see how important it was for me to go through COVID. I spent more time than ever with my family, understanding what I valued most and learned how important community is. I realized that the people I saw monthly were more than just clients; they were pretty much family. They cared about me, my family and my well-being, which helped me strive to be the best version of myself.  

Almost four years sober, I opened my first barbershop, grew my family by one and now get to do what I love every day in a shop of my own. I get to talk to people each of those days and listen to their life adventures. Barbering has evolved so much, when you step in, the vibes are welcoming. At the shop it is more than just “getting a haircut.” You get a beverage of your choice and sit back and relax and enjoy your experience. For 45 minutes or so my ears are theirs and whatever the case may be, my clients/friends get to share about whatever is going on: personal lives, sports talk and just everyday issues we all struggle with. I love what I do, as it opened so many doors and gave me the opportunity to meet so many people - corporate CEOs, professional athletes, doctors, military personnel, fathers, mothers and kids..  

At the end of the day, barbering has changed my life, and I can honestly say that I helped change the lives of others and myself by being vulnerable, personable and just really being present in my everyday life. 

Neal

The old saying “misery loves company” is true in so many ways. On the difficult journey of life, trying to figure out the twists and turns of what makes it both beautiful and gratifying – and the same time a source of frustration, anguish, and all the mixed emotions of what it means to be human, we need companions along the way. We are human and we can’t do life alone. It’s miserable to do so, and we need neighbors and strangers alike to share in our joys, to comfort and commiserate with when the going gets rough, and to learn from one another.  

As with any company we keep - whether it be family, friendships, your neighborhood, or even the traffic on Highway 5, there’s bound to be some sort of conflict. Hopefully, the risk of being in relationship with others doesn’t discourage you and me from being a part of community, of joining new ones, and learning about other people. 

COVID-19 was one of the biggest disruptors of such community. Remember the social isolation, the shelter-in-place directives? Recall everyone around us masking up, only seeing each other’s eyeballs, walking on sidewalks socially distanced from each other? Or trying to live and work with endless online meetings and only seeing a few inches of the other person’s existence? 

And, in the midst of all of this upheaval, there was a wide swath of community here in the United States and around the world, who amplified their voices on the streets and social media refusing to get vaccinated or to listen to medical professionals. The herd mentality that overtook logic and healthy action to benefit everyone else was a community-response in itself, granted not a healthy and not a helpful one. 

It’s good that this inaugural column of “From the Barber’s Chair” is starting on the subject of community. Adrian’s not just my barber, but a friend of mine and of our family. Adrian and I have come to know, respect, and love one another as I have sat in his chair for countless haircuts and conversations about all sorts of topics. He, like a pastor and a bartender, has heard it all. He, like so many artisans in his craft, has the comforting demeanor and listening posture that encourages you to share about your life, be vulnerable about your fears and celebrate your child’s achievements. You also find the joy of a reciprocal relationship in receiving his life’s story as he lives it out between each monthly appointment. Ours is not so much a vendor-client relationship - though of course there is still a fee and gratuity to pay and a service to be rendered - as it is about two erstwhile strangers who are friends, who are figuring out this thing called life. We  have this give-and-take; a give-and-take not so much about goods and services, instead it’s about a mutuality of reflecting upon the craziness and wonders of being husbands, fathers, professionals, citizens of the world, trying to be good human beings to neighbor and stranger alike, and make what positive impact we can on the world in our slice of God’s creation. 

So, when COVID-19 arrived, like a monster truck barrelling down a storefront, disorienting life as we all knew it, it was such a gift and a blessing for Adrian to have continued his business by making house calls. There we were, in the backyard of our home, every month, my two sons and I would meet Adrian as we all donned our masks. It was two years of those house calls that that helped bring our family and Adrian through COVID.  

Adrian was part of another barber shop at the time and that shop was going through a management transition. I knew from years back that Adrian had dreamt of having his own barber shop one day. He had disappeared from the scene for a year. It was on one of these COVID-period house calls that Adrian shared of his ongoing journey towards sobriety. He shared of the strain that alcoholism took on him, his health, his marriage, and family, and how his slow walk to recovery was unfolding and that was life-giving for him and all those with whom he loved and who loved him.  

The road to recovery came at a right time when the onset of COVID drove many people into addictions and depression because of social isolation. To receive Adrian’s story and to be invited into the sacred space of his life was a precious gift. 

Adrian and our time with him were a source of community, a source of life. 

During this period, I was working with church colleagues remotely as we tried to creatively figure out how to serve a large congregation when the name of the game ought to be face-to-face community. This was not to happen, and not anytime soon. Also, our sons who were, at the time, both in high school, grew weary physically and mentally having to take their classes via Google video. I could see their energy level waning and melting. My wife and I grew concerned about them and about their classmates. This was not a healthy situation at all, but this is the best we all could do at the time, to just manage the frustrations, the anxieties, and the stresses of it all. 

Our haircut appointments with Adrian were monthly punctuations for human contact outside of our family unit, outside the Zoom contacts with church colleagues, outside the video classrooms. It was like those proverbial apocalyptic movies of emerging from the underground bunker to see who was alive, or like the mythical Noah’s flood surviving on the ark and sending off the dove to see if the bird would bring back evidence of land. Adrian and our times with him were a source of community, a source of life. Such was a powerful lesson in what community is and what community is about: it’s being there for each other, to express and evidence life, it’s helping others keep living and to keep going.  

 After each haircut, as I reflected upon our time with Adrian, and even now, two years after the fact, my family and I experienced the presence of Christ in our backyard, every month.  

When Jesus, and the community with whom he interacted and which were inspired by his life and mission, said/wrote: “I am the way, the truth, and the life,” Jesus embodies it. Standing for the way to true life. Showing the way to live life and the way to truth. In whatever combination we understand and receive what he claims about himself, Jesus is very much interested in and in the business of engaging with us human beings truthfully and truly. It’s because he cares deeply that we live life truly in the presence of God and with one another.  Jesus desires that to happen in community, where his spirit is moving in and through conversations, story-telling, prayer, laughter, tears, and all the things that make human relationships interesting and meaningful.   

For our family and for Adrian – from the barber’s chair in a theologian’s backyard – as we all struggled with life and faith, we also discovered a bit more about being a holy community; not because there was a posted time announcing that there was a worship service or Bible study, not because there was a stained glass or a cross present. None of the familiar symbols and signs were present that indicated “church” was happening or “theology” was being articulated.  All it was were the simple ingredients of honest conversations anchored in love for one another, for faith, for life itself and the bit that God had given us, not knowing whether we would live to see tomorrow but being grateful to God that we had that moment together.

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Truth and Trust
5 min read

Impartial journalism isn’t possible for the BBC – or anyone else

It’s time to give up the ghost and opt for transparency over impartiality

Lauren Windle is an author, journalist, presenter and public speaker.

A wide angle view of the BBC newsrooms show a starm layout of desks
The BBC newsroom.
BBC.

I wrote 3,000 words explaining the differences between a complementarian and egalitarian relationships – loosely these are the two categories that determine a couple’s position on male headship and female submission in a Christian marriage. I have my opinions, sure. But in this piece, I was neutral. I clearly laid out the arguments for and against each, explained the history, context and nuances, all to equip the reader to make their own mind up.  

I proudly handed the piece to my editor highlighting the careful tightrope of neutrality I had walked. She hesitated: ‘Well, I guess. But it’s clear what position you take.’ I was crushed, all the delicate phrasing and open-handed descriptions and I was still as transparent as the Shard on window clean day. 

No matter how hard we try to present balanced arguments, there is no such thing as unbiased reporting. Even when trying to be ‘fair’ in the way we present a story, we always bring our own perception of ‘fairness’ to the table. And without the wisdom of Solomon (in the cut-the-baby-in-half era), we’re not going to consistently get it right.  

I’ve been a journalist for some years but I’ve never worked in an organisation that claims to be impartial, bar a week’s internship at Science in Action on BBC World Service. I have, however, worked for publications that don’t share my political views. And even with the mandate to write in ‘house style’ there are many subtle decisions a journalist can make to skew reporting towards their personal opinion. 

Phrasing is everything. Am I saying they ‘protested’ or ‘rioted’? Is it ‘reform’ or a ‘crackdown’? Are they an ‘immigrant’, ‘asylum seeker’, ‘refugee’ or ‘expat’? Did she ‘splash around in her swimsuit’ or ‘flaunt her curves on the beach’? There is no neutral choice of words or phrasing. Every micro-decision a journalist makes is based, consciously or unconsciously, on the perspective that they have and are trying to impart on you.  

Then there’s choosing which topics to write about in the first place, selecting sources to quote from and statistics to reference and deciding how to frame the headlines. With the vast body of data available online, you can always find a person or stat to back up your belief. None of this can be done without a hint of your own background, culture, and worldview. 

It is through this lens – my belief in the fallacy of impartiality – that I’ve followed the latest fallout at the BBC. After an internal dossier was leaked, it came to light that a Panorama documentary called ‘Trump: A Second Chance?’ that was broadcast not long before 2024’s presidential election, had misleadingly edited a speech he made on January 6 2021. The speech was spliced in such a way as to suggest he had egged on the assault on the Capitol. Shamir Shah, the BBC chairman, acknowledged the fault and said that the editing ‘did give the impression of a direct call for violent action.’  

The BBC has always been plagued by allegations that it is not living up to its Royal Charter legally requiring it to be impartial. Interestingly, there are many examples of these complaints coming in from both the left and right sides of the political spectrum. The term ‘impartiality’ in this context doesn’t mean stripping all viewpoint from its reporting, as the organisation acknowledges the impossibility of that task, but it does say that it strives for balance, fairness and due weight. This is a standard they fell short of in their reporting of Trump’s address. 

In this, it is undeniably at fault. Even the most questionable of news outlets, that do publish quotes out of context, would acknowledge that knowingly editing or adapting quotes and footage to support their own agenda is totally unacceptable. Regardless of a reporter’s own opinion, readers and viewers want to hear a person speak in their own words.  

The wider question this raises for me is: why we are still claiming any news outlet is impartial in the first place? There’s a sense of safety with both right- and left-wing media, that openly acknowledges its own agenda. If you pick up the Guardian, you understand that you are reading about the world from a socially liberal political stance while tuning into GB News where they champion British values and challenge ‘woke culture’ will bring you something very different. 

I think the BBC as an institution is brilliant, important and necessary but not impartial. When people decry the reporting choices or phrasing of BBC reporting as biased, my response is always ‘what do you expect?’. There are important checks and balances, like rights of reply and offering opposing positions, that help round out a story, but they don’t strip it of opinion. I think it’s time to give up the ghost and opt for transparency over impartiality. 

The honest response is to acknowledge that, like every other person who relays a story, the BBC cannot resist the siren call of opinion. To claim it can, when audiences can plainly see the inconsistencies across its platforms, is both disingenuous and outdated. Instead, perhaps they could work to a mission statement along these lines: ‘We are committed to fairness, accuracy, and transparency. We value robust reporting and careful fact checking. We recognise that complete neutrality is impossible, but we strive to reflect the world as truthfully and inclusively as we can.’ This transparency would at least free up 90 per cent of people who write in to BBC’s Point of View to complain about its reporting.  

Years ago, I was in conversation with the deputy editor of one of the big tabloids when he said that, while he thought his paper was great, no one should use it as their sole source of news. I appreciate his transparency. I think if any of us only consume news from one outlet, even if that is the BBC, we are selling ourselves short. Our pursuit of and clamouring for ultimate truth is a God-given and spiritual desire, so the wise would vary their sources. 

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