Weekend essay
Culture
Generosity
5 min read

From family to flourishing community, why relationships count so much

Little local acts of listening and kindness shed light on an age-old question, writes Rob Wickham - am I my brother’s keeper?

Rob Wickham is the CEO of the Church Urban Fund, a charity helping people access a community of support. He was the Bishop of Edmonton, and has participated in community building in London and Tyneside.

A group of old and young men sit on red sofas, listening to one of themselves.
Stoke FC's Place of Welcome.
Church Urban Fund.

Every week a group of 20 or so older people gather in an ordinary church in Walsall. A small handful also attend church on Sundays, but most do not.  Amongst them are clear signs of poverty, mental health issues, struggles, broken relationships, and grief. Each person has a profound story. They come to sit in a place where strangers can become friends and will listen. For almost half of this group, this moment would be the only one that week when they are personally noticed and acknowledged by another human being.   

This safe space is therefore a transforming blessing. It is life enhancing and hope creating.  It was born out of a simple instruction, heard weekly by the church’s congregation - “Ite, missa est” – ‘Go the mass is ended’. This simple instruction, and a belief that their role was to build community as a result, has led to lives being transformed, fueled by the Bread of Life. 

But it is not just churches. Stoke City Football Club opens its doors leaving Yasmin to reflect about her Grandmother, Sandra, who has dementia:  

“My Nan has made friends and this place has helped her with talking and socializing more. Especially since COVID she stopped socializing and was feeling lonely. I think this has really made a difference”. 

Or in Lichfield where the local theatre provides the same hospitality, leaving Jean to reflect that:  

”You get to know people don’t you, coming here. It’s lovely.” 

Churches, theatres, football clubs, libraries, mosques, temples, community halls, all of them can become places of welcome, centres of hope.  Countless conversations, countless lives transformed, with the majority so simple and basic that they go unnoticed. 

Relational capital goes beyond self to acknowledge that together, the other is a precious gift and not a problem that needs to be solved.

Towards the beginning of the book of Genesis, just after the first murder occurs with the death of Abel at the hands of his jealous and angry brother Cain, God asks Cain “Where is Abel?” Cain’s response is a common response, a response of one who judges or ‘others’, and then washes their hands.  

“My brother is not my problem, Am I my brother’s keeper?”  

 It is a fundamental question to human flourishing and the principles of living for the common good. 

Dietrich Bonhoeffer’s extraordinary book, Life Together, shares that any act of love or generosity to another person begins with a posture of holding your tongue in order to listen and to understand.  Bonhoeffer then speaks of meekness, bearing, listening and ultimately, and only then, to be in a position to speak. All too often, we jump to speaking before doing the hard work, emphasizing an engrained paternalistic power dynamic, and thinking that we know best.  For Bonhoeffer, this is an act of service which is relational, built upon trust and a relational capital that says that each person matters.  Relational capital goes beyond self to acknowledge that together, the other is a precious gift and not a problem that needs to be solved. Bonhoeffer also recognizes the prophetic wisdom and complexity of this as he shares that:  

“in order to flourish, every community must realize that not only do the weak need the strong, but also that the strong cannot exist without the weak. The marginalization of the weak leads to a broken humanity”. 

At the heart of this dynamic, a posture is decided.  If I am not my siblings’ keeper, and my sibling must look after themselves, then the weak will, of course, be marginalized. A broken and privatized humanity will be the ultimate end result.  

But, if I am my siblings keeper, the posture is very different.  Open arms, a desire to listen, to understand. 

A clear example of this remains in many housing or immigration policies, or in a highly profitable banking sector - benefitting from the spoils of the cost of living crisis, adding to the misery of the majority. Like Pilate, hands are washed, in the pursuit of profit, thankfully challenged by the growing Just Finance Foundation.   

Furthermore, in housing, regeneration for human flourishing, rooted in the call upon a person’s life given in the simple ceremony of baptism, often gives way to gentrification, in which fragmentation and broken relationships become the norm. This is a far cry from the vision of Fr Basil Jellicoe, where ‘homes for heroes’ were redeveloped in inner city Euston, rented at the same price as their slum predecessors as a symbol of action and justice for human flourishing. 

But, if I am my siblings keeper, the posture is very different.  Open arms, a desire to listen, to understand.  This reflects something of the resurrection, where generosity is found, quite simply because God so loved the world. It is often in the most deprived communities that this is demonstrated, echoing a bias to the poorest, and a desire for the justice that Mary promises as she sings at the beginning of her child’s life. 

In essence, our broken and fallen self often looks inside ourselves for fulfilment, but the transformed, loved and forgiven self looks to others as an act of self-giving love, humility and grace.  The vision is often to live out the fundamental challenge of Jesus to the Church, personified in its founder Peter. “Do you love me… Feed my lambs”. Jesus, depicting himself as a shepherd, says to Peter, one of his closest followers – “if you love me, feed my sheep.” This is made all the more extraordinary as Peter himself had recently carried out a knife attack, yet he was still breathed upon with the gift of the Holy Spirit at Pentecost. 

The stories from Places of Welcome, and the testimonies from the communities who have used the  Growing Good resources which exist to provide a framework as to how and why churches can and should serve their local contexts, are a reminder that relationships matter, people matter and love matters.  Much hidden Christian ministry, alongside that of other faiths, as Near Neighbours testifies, strive for this different vision. Their stories demonstrate that living the principles of presence, perseverance, hospitality, adaptability, participation and action can lead to organic altruistic and flourishing communities. Daily, safe spaces are being created for the broken soul to rejoice, dance and sing.  

The human urge to be in relationship with others is paramount.  When such relational stories are told, actions follow.  Good action is justice focused, co-created and participatory.  This requires a mutuality, and a desire to learn, knowing context, listening to the local, and daring to ask the difficult questions of why certain communities are impoverished in the first place.  It is in asking these questions, developing a learner’s heart, filled with curiosity, that will lead to the flourishing of all. Staying quiet when you have heard is not a viable option.  

The posture is simple.  Am I my siblings’ keeper?  The answer no inevitably leads to death of relationship.  The answer yes has the potential to lead to true human flourishing.   
 

Column
Character
Confession
Culture
Psychology
8 min read

‘Yet All Shall Be Forgot?’ Saying sorry has never been more difficult

Acknowledging wrongdoing is vital for any society to flourish. So why do we find it so difficult to apologise, especially online?

Roger Bretherton is Associate Professor of Psychology, at the University of Lincoln. He is a UK accredited Clinical Psychologist.

On a street, two men confront each other face to face.
Darwin Boaventura on Unsplash.

People in the UK don’t like to apologise. At least that’s what a recent poll reported by the Daily Mail claims. Of a thousand British people surveyed, about forty percent of them claimed they didn’t like to apologise because they were never wrong! At least that’s what the headline said. When you actually look at the survey itself, things get a bit more nuanced. 18 per cent don’t feel ‘comfortable’ making an apology. 15 per cent don’t like admitting they’re wrong. 23 per cent feel embarrassed at the thought of apologising. Sorry does indeed seem to be the hardest word. And Elton John seems to be the hardest person to avoid quoting whenever these things come up. Which they do - a lot! 

We shouldn’t really be that surprised by the findings of this study. Contrary to the popular belief that the world is divided between goodies and baddies, upstanding citizens and immoral rotters, the ethical picture is much more complex than that. The line between good and bad, as Russian dissident Aleksandr Solzhenitsyn noted, runs through people not between them. Many moral qualities like kindness, forgiveness, gratitude, humility and so on, are trait-like. There are relatively few pure saints and absolute villains, most of us linger in the muddy moral middle, neither exceptionally good nor reprehensibly evil. And this is what the survey indicates. Despite all our reservations about apologising, the average 20 to 50-year-old says sorry about three times a week, totting up an annual total of 150 apologies per year. We may not like apologising, but we get there in the end.  

Unfortunately, it’s not as simple as all that. Because while we may apologise, we don’t always mean it. If the need to apologise is a spectrum it not only includes those who NEVER apologise, but also those who ALWAYS apologise. If the non-apologisers sit at one extreme, the super-apologisers dwell at the other. These are the people who over-use apology, who never stop apologising for their existence. According to this survey, 41 per cent of us are first to apologise whether or not we think we are in the wrong, and 38 per cent apologise without meaning it. Ever found yourself inexplicably blurting out a sorry to the person who bumped into you at the supermarket? or gratuitously apologising for your emotions in an attempt to appease the workplace bully who caused them? I have. If that’s you, please pull up a chair and join me at the table of compulsive and unnecessary apologies- assuming you can sit down without apologising for taking up the air space. 

With the wisdom of age most of us will learn to let things lie. Which is to say we will learn to forgive. Which is also to say we will learn to accept apologies. 

It does seem, from this survey at least, that people are a bit confused about the nature of apology. ‘Sorry’, is a necessary part of the social vocabulary that makes community life possible. To say sorry is to acknowledge that we are embedded within a rich social network upon which we rely for our existence and without which human life would be untenable. It belongs alongside other basic words like ‘please’ and ‘thank you’, that recognise our social dependence. This applies everywhere: at home, at school, in the office, down the high street, at church. When we say Please, we acknowledge that there are things we cannot do and cannot know without the help of others. When we say Thank You, we accept that even our greatest achievements were team efforts, not wholly down to us. And when we say Sorry, we accept that this community of trust, this web of promises and fulfilments, is fragile. We can act in ways that fray or even break the threads that connect us to others. Sometimes we don’t show up when we said we would. Sometimes we lie to avoid shame. Sometimes we take far more than we should from those who can’t afford to give. Sometimes we are rude, hurtful, even hateful. Saying sorry is the way we recognise, renew and repair our damaged connections to the people on which our lives depend.  

One of the most interesting findings in forgiveness research is that as people get older they generally become more forgiving. Now we can all think of exceptions to this - we all know people who seem to have become bitter rather than better with age - but that’s not the rule of it. Most of us will mellow and become more tolerant as the years pass. Partly because the passing of time diminishes our energy for grudges and plotting petty retaliations. But mainly because the older we get the fewer friends we have left. If young adulthood is awash with weddings, then later life is filled with funerals. To put it bluntly, as we get older more people we know have died. We increasingly realise that our connections to family and friends are priceless and irreplaceable and hardly worth severing over minor grievances. With the wisdom of age most of us will learn to let things lie. Which is to say we will learn to forgive. Which is also to say we will learn to accept apologies. 

Why say sorry if there is no hope of social connectedness? This seems to be the zero-sum game played out in our digital lives. 

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This by contrast sheds some light on why it might be that some people (the maligned 40 per cent of the survey) simply do not apologise. Admittedly it is likely that the tendency to offer apology varies alongside other personality traits like Agreeableness- our general tendency to get along with people. Those high in Agreeableness are more sensitive to ruptures in their relationships and therefore more likely to resolve these with a well-timed apology. And given that women tend to score more highly than men in measures of agreeableness and social intelligence, it seems equally likely that the league of super-apologisers who say sorry too often (like me) is predominantly populated by women (unlike me). By contrast those who do not apologise are likely to be at the tough-minded end of the personality spectrum, more ferociously individualistic, less emotionally aware, and not particularly sensitive to the fabric of social life into which they are inescapably stitched.  

The apologiser and the non-apologiser then inhabit different universes. If apology belongs to a social network that needs to be tended, then the refusal to ever apologise is to deny the relational fabric of human life. Why say sorry if there is no hope of social connectedness? This seems to be the zero-sum game played out in our digital lives. Anyone can trawl the elephant’s graveyard of our online history and find things we said or did in our least thoughtful moments. And if they do, no amount of apology seems sufficient to rectify the mistake. Online apologies cannot erase online offences. It’s hard to imagine a better system for teaching us the futility of saying sorry. 

There‘s a timing issue too. Quite often people who do not like to apologise assume their apology will result in humiliation. If they admit to being wrong, they will be publicly shamed, not restored to connectedness but excommunicated. As a result, if they ever do get round to apologising, they do so reluctantly or halfheartedly or under duress or just way too late, and consequently receive exactly the kind of vicious reaction they assume apologies usually receive. It’s a self-fulfilling prophecy: if we believe our apologies will be met with hostility, we tend to apologise in ways that make hostility more likely. It’s no wonder some people don’t see saying sorry as a viable social strategy. 

To confess is to acknowledge and turn from our self-absorption, distraction, ignorance, inconsistency and whatever else detunes us from this heavenly wavelength. 

It is a pity, because for those who care to look apology can address the deepest needs of the human soul. Apology restores us to the human community, reweaves the threads of trust that connect us to family, friends, colleagues, and neighbours. It assumes there is an invisible world we can rely upon, in which we can place our faith, and to which saying sorry can restore us. This is not just the logic of social apology but also the logic of spiritual apology, or to use the more traditional term, confession.  

Just as we seem to be confused about apology, we are also pretty confused about confession. For many of us it belongs to movies where gangsters seek forgiveness for heinous acts through the screen of a confessional booth. Or even worse to the humiliation of being forced to publicly reveal our most shameful character flaws. But these are caricatures.  

Confession, like apology, ultimately belongs to a benevolent view of reality. A view suggesting that, at all times and in all places we are in the presence of an utterly attentive, absolutely constant and unfailingly loving God. A God who is closer to us than we are to ourselves. A God who cannot help doing whatever it takes to close the distance between us, whose gentle presence hugs the contours of our lives the way the sea hugs the shore. And this divine reality is so permanent, so consistent that, like white noise, we live in complete ignorance of it most of the time. We tend to think that we are here and God is elsewhere, but actually it is God who is here and we who are absentmindedly elsewhere.  

In this universe we don’t confess in the hope that our abject humiliation might possibly eke out a morsel of compassion from an otherwise indifferent deity. No. When we confess we acknowledge that while God may be unfailingly aligned with us we are less so with Him. We don’t seem capable of flying in formation with Him. If He moves in straight lines, our lines waver. To confess is to acknowledge and turn from our self-absorption, distraction, ignorance, inconsistency and whatever else detunes us from this heavenly wavelength. If apology restores us to a wider social reality than confession restores us to the deepest reality of all.