Article
Comment
War & peace
7 min read

How to disagree agreeably

How do we converse passionately about controversial topics without falling out or falling into war? Jörg Friedrichs shares his insights after a difficult conversation with a colleague.
Two 1950's men un suits sit at a table dominated by a large hanging microphone. One points a raise hand and finger into the air. The other listens.
A 1951 BBC debate between Iorwerth Thomas MP and Gwynfor Evans Teitl.
Llyfrgell Genedlaethol Cymru / The National Library of Wales, vis Unsplash.

Last year in spring, I bumped into an academic colleague whom I had not seen for a long time. I mean, we had talked over screens but not seen each other in person. He is a valued colleague, yet we ended up having a difficult conversation about the Ukraine war where we could have easily fallen out. It was close but, fortunately, did not happen, so let me share how we had a productive discussion instead. Of course, we did not end up agreeing on everything, but we did let one another finish. Avoiding an escalation was not easy then and is never easy in situations of this kind, but it is worth trying because relationships are more important than asserting personal viewpoints. 

Differences of opinion escalate easily in so many situations, especially in war-like ones. We see this with the war in Ukraine, but also in the context of the so-called culture wars. How do we disagree agreeably when people hold strong and principled views about controversial issues? Gender and lifestyle? Religion and race? How do we express a nuanced view that might question strongly held opinions, without either being labelled as something nefarious - “racist”, “woke”. Or thus labelling somebody else? What I am going to share is applicable to many situations, from the culture wars to marital disputes, from conversations over football to a post-mortem between parents when their kids have had a meltdown in the playground.  

Difficult conversations

There is no question that conflict generates false moral certainties, and it is often good to question them. Just because Russia attacked Ukraine, is anything to punish Russia justified? Conversely, just because Ukraine has suffered an attack, is it a victim nation deserving unlimited and unconditional support regardless of its own actions? Is the West, because it supports Ukraine, unquestionably in the right? Is any support of Russia, or even an attitude of neutrality, totally objectionable?  

In a war situation, people tend to look at things in a black-and-white fashion, and even-handed views are unpopular. Expressing them requires courage because partisan observers will attack us when we fail to roundly condemn one side while exonerating the other.  

How are we going to react when they do so? We will certainly feel put on the spot, but this does not disqualify their arguments. We therefore must consider their accusations with humility.  

In my conversation with the colleague, he accused me of spreading “Kremlin propaganda” when I suggested that the West should be more sensitive to the concerns expressed by Russia as a humiliated great power. Spreading Kremlin propaganda is not a minor accusation these days, and I did not feel I deserved it. I therefore found that, in a situation like this, keeping one’s patience is challenging. I was tempted to counterattack, perhaps accusing the colleague of being prejudiced. Instead, I had to take a deep breath and explain to him, as calmly as I could, that my aim was not to side with Russia but to suggest something that might have enabled, and might still enable, diplomatic negotiations and peaceful change rather than replicating a conflict that is so hugely damaging.  

From my point of view, the colleague had accused me unjustly, and so I found it difficult to render justice to what he was saying. Yet, while spreading Kremlin propaganda was not my aim, I had to recognise that part of what I had said overlapped with what a Kremlin propagandist might say. It was uncomfortable to accept that, perhaps, my colleague had put his finger on a vulnerable spot and I should take greater care to distance myself. To make things worse for myself, my colleague also pointed me to a factual inaccuracy regarding a historical detail.  In all honesty, I found it challenging to accept any form of criticism from someone who had just accused me of spreading Kremlin propaganda. Yet, the intellectual virtue of docility demanded me to concede the inaccuracy of this particular historical claim and stand corrected. I had to remember that, ultimately, what unites us is a search for truth, and that the truth can only reveal itself in a discursive spirit of give-and-take. 

Disagreeing agreeably 

We then had a productive discussion where I was able to point out that, during the crisis preceding the attack, Russia had made it very clear that the casus belli (cause of the war) had been a dispute over whether Ukraine was entitled to join a military alliance perceived as hostile by Russia. The USA and its allies insisted that this was not negotiable. Was that, and is that, worth a conflict that is killing countless people and has dire consequences for global energy and food systems? Has everything been done to avoid the war, and is everything being done to end it? While it is easy to see that Putin’s Russia is wrong, are we sure that “we” are right?  

Since the end of the Cold War, “we” (that is, Washington and its allies) have been involved in a significant number of military interventions, from Kosovo to Afghanistan and from Iraq to Libya. By comparison, Moscow has hardly been involved in any out-of-area interventions. Where Russia has invaded an adjacent country or region, as in Crimea and South Ossetia, the trigger was always the fear of a neighbouring country turning hostile. While attacking a neighbouring country is unacceptable, it seems fair to ask if the USA would stand by idly if a hostile power were extending its reach into its own regional neighbourhood (Cuba, Nicaragua, Granada). While a US attack on a country in its regional neighbourhood seems unlikely under present circumstances, there is a need to understand Russia beyond condemning the invasion of Ukraine. 

Unfortunately, propaganda from both sides has become so intense that it is becoming difficult to gain an even-handed understanding. There has even been open debate about using nuclear weapons. 35 years ago, the Cold War ended with a consensus that a nuclear war cannot be won and must never be fought. Indeed, fear of a nuclear holocaust was one of the reasons why the Cold War remained, largely, “cold.” There was communication with Moscow even under Brezhnev. Today, some would see a dialogue with Putin as treason. How can fundamental lessons of diplomacy and deterrence be unlearned so quickly?

We must value and recognize not only those whom we find it easy to empathize with, such as the Ukrainian and Russian people, but also those whom we dread and whom we fear. 

While my colleague stood his ground and reminded me, repeatedly, that “we” must punish or even humiliate Putin’s Russia for its attack on a sovereign country, we were able to have a calm debate where he listened to my arguments as much as I listened to his.  

This was only possible because I had stuck, as best I could, to a series of intellectual virtues, highlighted above in bold: courage; humility; patience; justice; docility; and search for truth. The list goes back to Nigel Biggar, a moral theologian who has adapted Christian virtues for intellectual needs. Professing such virtues is easy in principle, but hard in the heat of a real encounter. In the exchange with my colleague, I passed the test by the skin of my teeth. At other times, I fall short.  

Now, for those familiar with the lore of Christian virtues, you will know that 'six' is a weird number. Everything should come in 'sevens'. So Nigel Bigger gives us a final, seventh intellectual virtue. Charity. Quite possibly the most important.

If only we could become like brothers and sisters who are able to carry out our disagreements in love, giving each other the benefit of the doubt in having sincere intentions and reasoning to the best of our abilities.  

Of course, virtue sounds like a very grand word. Perhaps there are saintly figures who “possess” virtues as personal qualities. For the rest of us, virtues are aims to which we should strive, however much we struggle to reach them. Centuries ago, even a child would have been able to enumerate the seven virtues of Christian morality. Today, some of us may still remember the three theological virtues (love, faith and hope), but what were again the four natural or cardinal virtues? Well, never mind.  

In a twist that encapsulates the best of the Christian tradition, the virtues are not about being virtuous in a self-righteous way. Contrary to the pagan tradition where virtue is something heroic, Christian virtues are about valuing and recognizing others while humbling and decentring ourselves. We must value and recognize not only those whom we find it easy to empathize with, such as the Ukrainian and Russian people, but also those whom we dread and whom we fear. Christian virtues equip us for the arduous task of entering a dialogue with Putin’s Russia, with the view to seeking peace. Having negotiated with everyone from Stalin to the Vietcong, from Gaddafi to the Taliban, we hear today that the idea of negotiating with Putin’s Russia is naïve at best and misguided at worst. Yes, it is going to be fiendishly difficult. Yet, it is necessary. Equipped with intellectual virtues, nothing should stop us from trying. Neither should we stop trying to have conversations across the trenches, even those of the culture wars.   

Note: this post uses material from an earlier post by the same author.  

Article
Comment
Digital
Economics
4 min read

Back to the office! The suspect motives behind the bosses calling for it

Working From Home isn’t the end of the world.

George is a visiting fellow at the London School of Economics and an Anglican priest.

An office wall displays a huge motto reading 'punch today in the face'
Really?
Johnson Wang on Unsplash.

If we’d been working from home in 1980, I wouldn’t have met my wife (as she, of course, then wasn’t). The slow demise of the office romance may not exclusively be driven by WFH, when a clumsy or unwanted speculative pass will likely precipitate a visit from the HR police. But it’s sure harder (I’m told) to chat someone up over Zoom than a water-cooler. 

There are some things you just, well, have to be there for. And it’s not just a matter of curating the gene pool for the future of the human race, which is hardly the top priority for most employers. Much more immediate commercial demands are served by employees being bodily present at work. They can check colleagues’ body language, be mentored more spontaneously, gossip about work, read the room and go outside for a fag with a friend. None of that works on a laptop at the kitchen table. 

And yet these aren’t aspects of working life that are much, if ever, cited by opponents of WFH. Yup, for these bosses, it’s always about productivity, which allegedly slumps like the shoulders of a college-leaver told to re-write their CV, when staff work from home. So companies as diverse as Amazon, Boots and JP Morgan are demanding that their workers work five-day weeks at the office again.  

Except, two things: One, that productivity point isn’t true. Professor Nicholas Bloom, an economist at Stanford University, has demonstrated empirically that a hybrid working model of three days at the office, plus two at home, is every bit as productive as fully office-based work overall. And, two, bosses may be shocked to learn that it’s their job to manage productivity, which is just as measurable at home as in the office. But then you don’t get to shout as much. 

And there I think is the real point. Bosses might not be shouty, but their motives for office work are more than suspect. They may be obsessed with control. They need to see their staff working for them for proof of productivity. They want to sit in a big glass-walled office watching them. And, perhaps most of all, if staff aren’t in the office then what’s the point of being a boss? It might bring their own productivity management and role into sharper focus. 

People who are privileged to manage their own time, or lack of it, in an office really shouldn’t be in the business of lecturing people who are not.

Furthermore, it’s been a long time, if ever, since some of those with the loudest voices calling for a return to the office have ever worked an ordinary job themselves. Lord Rose, formerly CEO of Marks & Spencer and chairman of Asda, told BBC’s Panorama that home working was part of the UK economy’s “general decline” (not true – see above). 

And Sir Jacob Rees-Mogg, formerly business secretary (remind me, how did that go?), continues in opposition to fight the bad fight to get civil servants as well as the private sector permanently back at the office. Hilariously, he most recently did so in a video from the drawing room of his mansion in Somerset. Though, to be fair, having lost his seat at the last general election and seeing his investment company sliding down the pan, he’s not so much working from home as just... at home.   

The serious point is that people who are privileged to manage their own time, or lack of it, in an office really shouldn’t be in the business of lecturing people who are not. They really don’t know – or have forgotten - what it is to have your life demanded of you from 9am-6pm from Monday to Friday in a location that is less than comfortable to work in. Is that so complicated to take aboard? 

And there’s another very big thing here. To demand office slaves is to commoditise people, to make them chattels (and, if some of these bosses were honest with themselves, that’s what they want). Staff become just another asset, not unlike the freehold of the office building in which you put them and watch as they make you money every day. 

To put it bluntly, that is a sin. To treat human beings as tradeable commodities is to debase their dignity. And for those of faith, that dignity is vested in each unique one of them bearing the image of God. As a good Catholic, Rees-Mogg should be familiar with the doctrine of Imago Dei.     

So there’s a holy, as well as secular, work-ethic at play here. The worker is worthy of his/her wage. That scriptural phrase usually focuses on the material value of the wage. But it’s also worth registering that the worker is “worthy”. 

To treat staff like they have an inherent worth, rather than simply a productive asset, has a value way beyond the money they are paid. And the dividends on that investment will be immense. Respect them. Let them work from home. 

Join with us - Behind the Seen

Seen & Unseen is free for everyone and is made possible through the generosity of our amazing community of supporters.

If you’re enjoying Seen & Unseen, would you consider making a gift towards our work?

Alongside other benefits (book discounts etc.), you’ll receive an extra fortnightly email from me sharing what I’m reading and my reflections on the ideas that are shaping our times.

Graham Tomlin

Editor-in-Chief