Explainer
Creed
6 min read

Sorry seems to be the hardest word

We all find ways of not simply saying sorry. Not just former prime ministers. Graham Tomlin unpacks why it’s getting harder to say sorry in our culture.

Graham is the Director of the Centre for Cultural Witness and a former Bishop of Kensington.

A politican stands holding a bible, in front of a committee room table. Behind him an audience waits expectantly
Boris Johnson prepares to give evidence to the House of Commons Privileges Committee.

Why is it so hard to say you’re sorry? Over recent weeks we have watched the story unfold of Boris Johnson and the Downing Street parties, his disdain towards the Privileges Committee report suggesting he misled parliament, and his resignation as an MP, insisting he was the victim of a witch-hunt rather than saying he had made a mistake and owning up.

And it’s not just Conservative Prime Ministers. Tony Blair has never quite come clean to say it was a mistake to lead the UK into war against Saddam Hussain on the basis of faulty intelligence on weapons of mass destruction.

Church leaders don’t escape either. Too often in the past, abusers have been shielded and moved on, and when the avoidance is revealed, ways have been found to avoid simply saying sorry. And then we all know the kind of apology that goes “I’m sorry you feel that way” which of course is not an apology at all. 

Saying sorry has always been difficult, but our culture seems to make it even harder. We may not conduct literal witch hunts any more, but we do metaphorical ones.

Confession is difficult. Try it sometime. Next time you make a mistake, resolve to come clean before your friends, your spouse, your partner, your team at work. Confess your sins. Not straightforward, is it? If you find it as hard as I do, then join the club.  

Saying sorry has always been difficult, but our culture seems to make it even harder. We may not conduct literal witch hunts any more, but we do metaphorical ones. If you are found out to have said the wrong thing, admit you have changed your mind, or that you made a horrible mistake, you are likely to get accused of inconsistency, cancelled on social media, sacked from your job, vilified at the court of Twitter. It could mean losing your reputation, your job, your friends and, well, everything.  

A line of books have come out in recent times, pointing out that we live in one of the most censorious of cultures. Andrew Doyle wrote a book called The New Puritans, arguing that identity politics and the social justice movement has spawned a quasi-religious form of cultural revolution, driven by claims to moral purity and tolerating no dissent. Similarly, Noah Rothman wrote The Rise of the New Puritans, identifying progressivism as a movement whose primary goal is to limit happiness. 

They had a strong notion of divine grace which interrupts normal human processes, unlocks hard hearts and kindles new desires in twisted souls. 

Yet perhaps the problem is not so much that we have become too much like the post-reformation Puritans, but that we are fundamentally unlike them. Puritans were a group of Protestants who first emerged in the 16th century, who wanted to ensure that Reformation in England was carried out thoroughly, broadly according to the agenda of John Calvin in Geneva, and not (as they saw it), half-heartedly. The word ‘Puritan’ was in fact invented by the group’s enemies, accusing them of a joyless obsession with purity, an insistence on keeping rules, confessing sins and avoiding pleasures. As always, caricatures tell half, or less than half, of the truth. Of course there were censorious and frowning Puritans, but they also had a profound and ambitious notion of grace and goodness alongside a nuanced moral ecology that we have largely lost.  

The Puritans had a strong notion of the nexus of sin, confession, grace, forgiveness, absolution and the possibility of moral reformation. If your conscience tells you that you had done something wrong, you had best confess it sincerely to God (and possibly to other people as well), which would be followed by the promise of divine forgiveness, which in turn had the potential to bring about a deep change of heart and habit, so that the fault was not repeated again. They had a strong notion of divine grace which interrupts normal human processes, unlocks hard hearts and kindles new desires in twisted souls.    

Now we have lost most of this. If you confess a sin in public, you are very unlikely to receive absolution in the court of Twitter or public esteem. The passing of time may mean people forget what you did and enable some rehabilitation, but forgiveness? Never.  And if you think the likelihood of forgiveness is remote, what is the incentive for confession? You might as well brazen it out, pretend you’ve done nothing wrong, deny all charges, as the alternative is to see your career go down the tubes. 

Moreover, we don’t tend to believe moral change is possible. A leopard never changes his spots, we say with a knowing look. Ex-offenders find it hard to find jobs with a criminal record behind them, and disgraced politicians are unlikely to find a way back into public life.  

We are creatures capable of deep cruelty, malice and selfishness, but also that we are capable of kindness, grace and true humility - that spiritual and moral change is possible.

Now of course there are good reasons for our nervousness about this. Someone with a weakness for booze, sex or vulnerable children might never lose that tendency, and it’s often better to be cautious than to allow an abuser to abuse again. Yet at the same time, Christian moral theology has always held together in some tension a savvy awareness of the depth of human fallibility and self-deception, with a belief in the possibility of deep spiritual and moral change. Christian faith paradoxically holds at the same time the most pessimistic and the most optimistic view of human nature – that we are creatures capable of deep cruelty, malice and selfishness, but also that we are capable of kindness, grace and true humility - that spiritual and moral change is possible. It’s not always easy to spot the genuinely reformed character from the charlatan, but that is where wise discernment and character judgement comes in, holding the tension between naivete and cynicism.   

Back in the day when more people went to church, they at least once a week had an occasion where they were invited to reflect on their sins of the past week, to confess them and receive absolution. That pairing is perhaps the key to the whole thing, and why saying sorry is so hard in contemporary life – because we have not only lost the ability to say sorry, we have also lost the ability to forgive.  

Of course, it’s possible to go through the motions in church of saying you are sorry for your sins. It can be a means of ‘cheap grace’ as the German theologian Dietrich Bonhoeffer used to call it. But we are creatures of habit. Being forced to think back over the past week, the time you spoke to your kids in a harsh way, told a white lie to get out of trouble, or forgot to phone someone who needed help because you were just too busy, somehow alerts you to your own inner mess. Add to that the promise that a heartfelt confession will be met with the pronouncement of genuine pardon, then it makes it just a little easier to say an abject apology to someone else when you need to, not evading the truth, not excusing yourself, just saying you messed up and got it wrong, because you know what’s coming afterwards – forgiveness.  

The dynamic of confession, forgiveness and the possibility of moral change doesn’t take away the need for shrewd judgement of character, but its loss arguably makes it much harder for us to say we are sorry, and are truly repentant.  

Politicians, pundits and other public figures may find it hard to say sorry. And we are perhaps right to expect them to do so. But unless we learn how to forgive, then we will reap a harsh society where ‘sorry’ is not just the hardest, but the rarest word.  

Article
Creed
Psychology
6 min read

The case for taking a holiday

The reasons we need to rest and re-boot.

Natalie produces and narrates The Seen & Unseen Aloud podcast. She's an Anglican minister and a trained actor.

On a beach lounger someone holds a book aloft to read.

Well, here we are, either literally or metaphorically breaking up for the summer. School’s out and the long evenings demand al-fresco dining – even in the UK where it’s far more likely than not to rain. And of course, it is time to Live Our Best Life as we chase the fantasy and book an eye-wateringly expensive holiday – to “get away from it all”.  

In my early adulthood, holidays were unquestionably lying on a sun-drenched beach with a very large pile of novels. It was escapism pure and simple. And sun worshipping. Then I went on a skiing holiday for the first time in my 30s and was amazed how refreshing it was. When you’re concentrating on not dying, hurtling at high speed down a slippery mountain, the regular patterns of thought are left behind; there is simply no headspace to worry about the things that normally occupy the mind. I came back from a week on the snow with my body feeling completely trashed but my mind fresher than ever before.  

But whatever our holiday preference, be it active, sedentary or a cocktail of both, it is short-lived. A fortnight is the average length of a holiday, maybe it’s just a cheeky long weekend. If you’re really pushing the boat out (literally if going on a cruise as many people do these days a) – a luxurious three or even four weeks. But however long it is, it is – by definition – not lifelong. We build up to it – “can’t wait to get away” and there can be huge expectation for all the things we’ve been struggling with to be magically less stressful “when I get back”. We think all the exhaustion we carry, all the frustration or disappointment, the overworking we live with on a daily basis, will disappear. We binge on relaxation and put huge pressure on ourselves to HAVE FUN and – that which has become the sly new marketing strategy – “making great memories”. Which can all turn out to be even harder work than what we’re trying to get away from. 

Last summer, we went to the Lake District. And it rained. A lot. I mean coming in under the doors/through the windows sort of a lot. So we played Monopoly. And watched the Mission Impossible films. We went for walks in the rain and ate picnics quickly between showers. It was rather like we were living through a low budget British 1980s adaptation of an Enid Blyton novel, instead of the big budget Caribbean fantasia of one’s dreams. By any official descriptor, it was a holiday – but I’m not sure it felt like one.  

There is a call for some time to be kept holy, time set apart when we’re not busy being busy, when we remember that we are human and limited and need rest.

So, as I’m keenly interested in the etymology of words, I looked up holiday* to find out whether I had achieved the objective. Holiday = a period of time when you are not at work or school – check; holiday = a period of time spent travelling or resting away from home – hmm, not sure about the resting but we were away; holiday = holy day – hang on, what? 

Most world religions or philosophies have some sort of rhythm or pattern for life which includes times of rest. These often (though not always) coincide with some sort of worship or festival. These are times set apart from the day-to-day occupation of “normal life”. Interestingly, in the Judeo-Christian tradition, rest is baked in right from the beginning. After a six “day” working week, so the beginning of the Creation story tells us, God rested. And just to underline the point, sometime later, that same God gave his people the 10 Commandments, one of which is – take a day off.  

The word “holy” means set apart, sacred and right at the heart of the Jewish and Christian lifestyle there is a call for some time to be kept holy, time set apart when we’re not busy being busy, when we remember that we are human and limited and need rest. When we can get some objectivity on our productivity; when we can see (as God did all those years ago) that what we have done is good and we can enjoy it. 

In our 24/7, I-achieve-therefore-I-am culture, we almost certainly don’t do nothing for a day a week. We are always doing something. Even on our day(s) off, we’re reading or scrolling or running or “making memories”. Where is the rest? Where is the holy?  

We don’t function properly – by which I mean we don’t flourish – if we never switch off. That’s how we were made. 

There is an ironically busy industry that has flourished in recent years around mindfulness and retreats; an industry which highlights the ultimately human need for rest. There are apps which help us breathe, there are gurus who massage us in body and mind. Cynically, some say capitalism has caught on to the ancient necessity of acknowledging and attending to our humanity, our need to stop doing and simply be. I think God would say, hooray! Or as Jesus put it, “Come with me to a quiet place and find some rest.” 

How can we put rest back on the agenda of our own lives? It’s different for each of us. One person’s rest is another person’s nightmare. Whatever it looks like, we need to learn how to have “a period of time not working” (whatever work may occupy us, paid or unpaid, seen or unseen). It’s a well-recognised fact that if your electronic device stops functioning properly, if you turn it off for a bit, it’ll restart happily and we are encouraged to restart our devices regularly. We all know that we’re a bit like that and yet... We don’t function properly – by which I mean we don’t flourish – if we never switch off. That’s how we were made.  

We need those moments when we put a spiritual umbrella in the glass of our life, kick back and look at what has been. We can give space for gratitude; for reconnection with ourselves, with our life and even with the omnipotent God who role models rest. 

So, this summer, we’re going to the South of France. I’m absolutely exhausted already. I’ve been organising a rota of (very kind) people to look after our dog; preparing work so I’m ready for the day after we get back; buying gallons of sun cream (just in case France runs out); booking trips and Googling where the nearest boulangerie is so we can have idyllic, spontaneous visits for life-changingly delicious croissants… Going on holiday is really hard work and I haven’t even gone yet. But this year, as I put on my sunglasses and factor 30, I am determined to make time to put the holy in my holiday. And holy days in my life. 

* (of course, if you’re not British, you might be interested in the etymology of the word vacation = "formal suspension of activity, time in which there is an intermission of usual employment"/state of being unoccupied. Which to my mind is summed up by the old adage, a change is as good as a rest, with which I have always taken issue….)