Explainer
Creed
6 min read

Sorry seems to be the hardest word

We all find ways of not simply saying sorry. Not just former prime ministers. Graham Tomlin unpacks why it’s getting harder to say sorry in our culture.

Graham is the Director of the Centre for Cultural Witness and a former Bishop of Kensington.

A politican stands holding a bible, in front of a committee room table. Behind him an audience waits expectantly
Boris Johnson prepares to give evidence to the House of Commons Privileges Committee.

Why is it so hard to say you’re sorry? Over recent weeks we have watched the story unfold of Boris Johnson and the Downing Street parties, his disdain towards the Privileges Committee report suggesting he misled parliament, and his resignation as an MP, insisting he was the victim of a witch-hunt rather than saying he had made a mistake and owning up.

And it’s not just Conservative Prime Ministers. Tony Blair has never quite come clean to say it was a mistake to lead the UK into war against Saddam Hussain on the basis of faulty intelligence on weapons of mass destruction.

Church leaders don’t escape either. Too often in the past, abusers have been shielded and moved on, and when the avoidance is revealed, ways have been found to avoid simply saying sorry. And then we all know the kind of apology that goes “I’m sorry you feel that way” which of course is not an apology at all. 

Saying sorry has always been difficult, but our culture seems to make it even harder. We may not conduct literal witch hunts any more, but we do metaphorical ones.

Confession is difficult. Try it sometime. Next time you make a mistake, resolve to come clean before your friends, your spouse, your partner, your team at work. Confess your sins. Not straightforward, is it? If you find it as hard as I do, then join the club.  

Saying sorry has always been difficult, but our culture seems to make it even harder. We may not conduct literal witch hunts any more, but we do metaphorical ones. If you are found out to have said the wrong thing, admit you have changed your mind, or that you made a horrible mistake, you are likely to get accused of inconsistency, cancelled on social media, sacked from your job, vilified at the court of Twitter. It could mean losing your reputation, your job, your friends and, well, everything.  

A line of books have come out in recent times, pointing out that we live in one of the most censorious of cultures. Andrew Doyle wrote a book called The New Puritans, arguing that identity politics and the social justice movement has spawned a quasi-religious form of cultural revolution, driven by claims to moral purity and tolerating no dissent. Similarly, Noah Rothman wrote The Rise of the New Puritans, identifying progressivism as a movement whose primary goal is to limit happiness. 

They had a strong notion of divine grace which interrupts normal human processes, unlocks hard hearts and kindles new desires in twisted souls. 

Yet perhaps the problem is not so much that we have become too much like the post-reformation Puritans, but that we are fundamentally unlike them. Puritans were a group of Protestants who first emerged in the 16th century, who wanted to ensure that Reformation in England was carried out thoroughly, broadly according to the agenda of John Calvin in Geneva, and not (as they saw it), half-heartedly. The word ‘Puritan’ was in fact invented by the group’s enemies, accusing them of a joyless obsession with purity, an insistence on keeping rules, confessing sins and avoiding pleasures. As always, caricatures tell half, or less than half, of the truth. Of course there were censorious and frowning Puritans, but they also had a profound and ambitious notion of grace and goodness alongside a nuanced moral ecology that we have largely lost.  

The Puritans had a strong notion of the nexus of sin, confession, grace, forgiveness, absolution and the possibility of moral reformation. If your conscience tells you that you had done something wrong, you had best confess it sincerely to God (and possibly to other people as well), which would be followed by the promise of divine forgiveness, which in turn had the potential to bring about a deep change of heart and habit, so that the fault was not repeated again. They had a strong notion of divine grace which interrupts normal human processes, unlocks hard hearts and kindles new desires in twisted souls.    

Now we have lost most of this. If you confess a sin in public, you are very unlikely to receive absolution in the court of Twitter or public esteem. The passing of time may mean people forget what you did and enable some rehabilitation, but forgiveness? Never.  And if you think the likelihood of forgiveness is remote, what is the incentive for confession? You might as well brazen it out, pretend you’ve done nothing wrong, deny all charges, as the alternative is to see your career go down the tubes. 

Moreover, we don’t tend to believe moral change is possible. A leopard never changes his spots, we say with a knowing look. Ex-offenders find it hard to find jobs with a criminal record behind them, and disgraced politicians are unlikely to find a way back into public life.  

We are creatures capable of deep cruelty, malice and selfishness, but also that we are capable of kindness, grace and true humility - that spiritual and moral change is possible.

Now of course there are good reasons for our nervousness about this. Someone with a weakness for booze, sex or vulnerable children might never lose that tendency, and it’s often better to be cautious than to allow an abuser to abuse again. Yet at the same time, Christian moral theology has always held together in some tension a savvy awareness of the depth of human fallibility and self-deception, with a belief in the possibility of deep spiritual and moral change. Christian faith paradoxically holds at the same time the most pessimistic and the most optimistic view of human nature – that we are creatures capable of deep cruelty, malice and selfishness, but also that we are capable of kindness, grace and true humility - that spiritual and moral change is possible. It’s not always easy to spot the genuinely reformed character from the charlatan, but that is where wise discernment and character judgement comes in, holding the tension between naivete and cynicism.   

Back in the day when more people went to church, they at least once a week had an occasion where they were invited to reflect on their sins of the past week, to confess them and receive absolution. That pairing is perhaps the key to the whole thing, and why saying sorry is so hard in contemporary life – because we have not only lost the ability to say sorry, we have also lost the ability to forgive.  

Of course, it’s possible to go through the motions in church of saying you are sorry for your sins. It can be a means of ‘cheap grace’ as the German theologian Dietrich Bonhoeffer used to call it. But we are creatures of habit. Being forced to think back over the past week, the time you spoke to your kids in a harsh way, told a white lie to get out of trouble, or forgot to phone someone who needed help because you were just too busy, somehow alerts you to your own inner mess. Add to that the promise that a heartfelt confession will be met with the pronouncement of genuine pardon, then it makes it just a little easier to say an abject apology to someone else when you need to, not evading the truth, not excusing yourself, just saying you messed up and got it wrong, because you know what’s coming afterwards – forgiveness.  

The dynamic of confession, forgiveness and the possibility of moral change doesn’t take away the need for shrewd judgement of character, but its loss arguably makes it much harder for us to say we are sorry, and are truly repentant.  

Politicians, pundits and other public figures may find it hard to say sorry. And we are perhaps right to expect them to do so. But unless we learn how to forgive, then we will reap a harsh society where ‘sorry’ is not just the hardest, but the rarest word.  

Explainer
Creed
Leading
5 min read

Humility is just plain weird

Can leaders be humble?

Graham is the Director of the Centre for Cultural Witness and a former Bishop of Kensington.

The Pope, wearing white, kneels, crades a bare foot, and kisses it.
Pope Francis kisses the foot of a woman inmate of the Rebibbia prison.
Vatican Media.

Last week I met the Pope. You don’t often get to write a sentence like that but despite the shameless name-dropping, I mention it because it got me thinking about something that shed light on our political and social life.  

It wasn’t just me and him. I was with a group of Anglican bishops and Archbishops and we had an hour with Pope Francis in one of the grand reception rooms in the Vatican. When you enter the Vatican, you can’t but be impressed by the sheer grandeur and size of the place. Long corridors with statues and huge windows, large reception rooms with elaborate frescoes of biblical scenes, Swiss guards with their brightly coloured uniforms saluting as you walk past.  

The grandeur is perhaps not surprising, and perhaps even modest for an institution that that has 1.4 billion followers – that’s about the population of China – and one of the greatest patrons of the arts in western history.  

We filed into a long elaborately painted room with marble floor, and decorated ceiling, took our seats and waited. Finally, a frail, white-robed figure hobbled in, aided by attendants in suits and white bowties. Pope Francis was a bit unsteady on his legs, but sharp, mentally alert, and with a smile that broke out over his face from time to time. 

If the Vatican felt like the palace of an ancient city state, the headquarters of a global network, like the Kremlin or the headquarters of Google, something else felt very different. The difference was brought to mind by a picture I saw a few weeks ago. 

... but Rishi Sunak or Donald Trump kissing blistered, calloused, guilty feet? Hardly. This was a display of humility that stood out as plainly weird. 

Just before Easter, the Pope went to prison. In case you are wondering how you missed this extraordinary story, it wasn't of course that he had been convicted of some terrible crime, but on this occasion, he went to visit the Rebibbia prison in Rome. While there, the 87-year-old, increasingly frail pontiff, stepped out of his wheelchair, and bent down to wash the bare feet of twelve women prisoners, many of whom were in tears as he did so. There is an extraordinary picture of him with his eyes closed, kissing the right foot of one of the women, clothed in her grey prison tracksuit trousers, as if it was him who had the privilege in the encounter and not her.  

When I saw this picture, it struck me how truly extraordinary this action was.  Here is the leader of the world’s 1.4 billion Catholics, performing an act of such staggering…. well, meekness, is the only word I can find for it - kissing the sweaty feet of criminal women, feet that had presumably led them into decidedly questionable places in the past, while doing so not reluctantly but gladly, thinking this was the most wonderful thing he could ever do.  

I tried to imagine the residents of other grand buildings - the American president, the UK's Prime Minister, the leader of the European Union, the President of China, or the CEO of Google doing something similar. And couldn't. I could imagine politicians visiting a homeless centre to dole out food for the social media coverage, but Rishi Sunak or Donald Trump kissing blistered, calloused, guilty feet? Hardly. This was a display of humility that stood out as plainly weird.  

If I had been the Creator of all that exists, I would have made sure that the credit went where it deserved. Yet the world around us has precious few explicit reminders of God.

Yet was not entirely surprising, because humility is a distinctly Christian virtue. The Greeks were decidedly lukewarm about it. Aristotle wrote: “With regard to honour and dishonour the mean is proper pride, the excess is known as a sort of ‘empty vanity’, and the deficiency is undue humility…” Humility was appropriate for slaves but not for noble-born people, certainly not for political leaders, leaders of multinational giants – or popes for that matter.  

Yet Christians have always valued humility. One of the New Testament writers says: “Clothe yourselves with humility toward one another, because, God opposes the proud but shows favour to the humble.” So why does God show favour to the humble? 

The answer is, I think, surprising. It is not that God is majestic and demands humility from us measly creatures. It is that, in the Christian understanding, God is humble. Even though he appears to have not that much to be humble about. If the phrase that captures the understanding of Allah in Islam is ‘God is Great’, the main claim of Christianity is that ’God is Love’. And love cannot be proud or arrogant. It has to be humble. 

The God Christians believe in doesn’t draw attention to himself, and doesn’t shout about his own qualities. Instead, he leaves it to others to do that for him. That fits with the way the world is made. If I had been the Creator of all that exists, I would have made sure that the credit went where it deserved. Yet the world around us has precious few explicit reminders of God. There is no signature written in the sky, billboards or flashing neon lights saying ‘Made by God, just for YOU!’. In fact it is quite possible to go through life and completely miss God altogether.  

If there is a God, he seems oddly reticent, unwilling to advertise his existence, or as the prophet Isaiah put it, perhaps in a moment of frustration many centuries ago, “Truly, you are a God who hides himself.” This theme, of the ‘hidden God’ has fascinated theologians and philosophers from St Paul to Martin Luther, from Blaise Pascal to Søren Kierkegaard.  

Even when God does reveal himself, in the arrival on the human scene of Jesus Christ, even then he is oddly hidden. Jesus was perplexingly reluctant to identify himself as God. He didn’t by and large go around saying “Look at me, I am divine!” It was possible to meet Jesus of Nazareth face to face and go away thinking he was just another Jewish rabbi or teacher. In fact, he was more likely to be found acting out the role of a servant, washing the feet of his friends, providing them with food, living a wandering homeless existence, dying on a criminal’s cross, than doing important things like wearing robes, exerting political power or living in palaces.  Nowhere does God appear to us unmistakably. He is not an in-your-face kind of God. He seems, odd though it is to say it, quite shy. Or perhaps the best word is simply: humble.   

So what the Pope did in that Italian prison may have been unlike any other ruler. Yet on another level it was just like the ultimate ruler of all things.