Explainer
Confession
Creed
6 min read

Sorry seems to be the hardest word

We all find ways of not simply saying sorry. Not just former prime ministers. Graham Tomlin unpacks why it’s getting harder to say sorry in our culture.

Graham is the Director of the Centre for Cultural Witness and a former Bishop of Kensington.

A politican stands holding a bible, in front of a committee room table. Behind him an audience waits expectantly
Boris Johnson prepares to give evidence to the House of Commons Privileges Committee.

Why is it so hard to say you’re sorry? Over recent weeks we have watched the story unfold of Boris Johnson and the Downing Street parties, his disdain towards the Privileges Committee report suggesting he misled parliament, and his resignation as an MP, insisting he was the victim of a witch-hunt rather than saying he had made a mistake and owning up.

And it’s not just Conservative Prime Ministers. Tony Blair has never quite come clean to say it was a mistake to lead the UK into war against Saddam Hussain on the basis of faulty intelligence on weapons of mass destruction.

Church leaders don’t escape either. Too often in the past, abusers have been shielded and moved on, and when the avoidance is revealed, ways have been found to avoid simply saying sorry. And then we all know the kind of apology that goes “I’m sorry you feel that way” which of course is not an apology at all. 

Saying sorry has always been difficult, but our culture seems to make it even harder. We may not conduct literal witch hunts any more, but we do metaphorical ones.

Confession is difficult. Try it sometime. Next time you make a mistake, resolve to come clean before your friends, your spouse, your partner, your team at work. Confess your sins. Not straightforward, is it? If you find it as hard as I do, then join the club.  

Saying sorry has always been difficult, but our culture seems to make it even harder. We may not conduct literal witch hunts any more, but we do metaphorical ones. If you are found out to have said the wrong thing, admit you have changed your mind, or that you made a horrible mistake, you are likely to get accused of inconsistency, cancelled on social media, sacked from your job, vilified at the court of Twitter. It could mean losing your reputation, your job, your friends and, well, everything.  

A line of books have come out in recent times, pointing out that we live in one of the most censorious of cultures. Andrew Doyle wrote a book called The New Puritans, arguing that identity politics and the social justice movement has spawned a quasi-religious form of cultural revolution, driven by claims to moral purity and tolerating no dissent. Similarly, Noah Rothman wrote The Rise of the New Puritans, identifying progressivism as a movement whose primary goal is to limit happiness. 

They had a strong notion of divine grace which interrupts normal human processes, unlocks hard hearts and kindles new desires in twisted souls. 

Yet perhaps the problem is not so much that we have become too much like the post-reformation Puritans, but that we are fundamentally unlike them. Puritans were a group of Protestants who first emerged in the 16th century, who wanted to ensure that Reformation in England was carried out thoroughly, broadly according to the agenda of John Calvin in Geneva, and not (as they saw it), half-heartedly. The word ‘Puritan’ was in fact invented by the group’s enemies, accusing them of a joyless obsession with purity, an insistence on keeping rules, confessing sins and avoiding pleasures. As always, caricatures tell half, or less than half, of the truth. Of course there were censorious and frowning Puritans, but they also had a profound and ambitious notion of grace and goodness alongside a nuanced moral ecology that we have largely lost.  

The Puritans had a strong notion of the nexus of sin, confession, grace, forgiveness, absolution and the possibility of moral reformation. If your conscience tells you that you had done something wrong, you had best confess it sincerely to God (and possibly to other people as well), which would be followed by the promise of divine forgiveness, which in turn had the potential to bring about a deep change of heart and habit, so that the fault was not repeated again. They had a strong notion of divine grace which interrupts normal human processes, unlocks hard hearts and kindles new desires in twisted souls.    

Now we have lost most of this. If you confess a sin in public, you are very unlikely to receive absolution in the court of Twitter or public esteem. The passing of time may mean people forget what you did and enable some rehabilitation, but forgiveness? Never.  And if you think the likelihood of forgiveness is remote, what is the incentive for confession? You might as well brazen it out, pretend you’ve done nothing wrong, deny all charges, as the alternative is to see your career go down the tubes. 

Moreover, we don’t tend to believe moral change is possible. A leopard never changes his spots, we say with a knowing look. Ex-offenders find it hard to find jobs with a criminal record behind them, and disgraced politicians are unlikely to find a way back into public life.  

We are creatures capable of deep cruelty, malice and selfishness, but also that we are capable of kindness, grace and true humility - that spiritual and moral change is possible.

Now of course there are good reasons for our nervousness about this. Someone with a weakness for booze, sex or vulnerable children might never lose that tendency, and it’s often better to be cautious than to allow an abuser to abuse again. Yet at the same time, Christian moral theology has always held together in some tension a savvy awareness of the depth of human fallibility and self-deception, with a belief in the possibility of deep spiritual and moral change. Christian faith paradoxically holds at the same time the most pessimistic and the most optimistic view of human nature – that we are creatures capable of deep cruelty, malice and selfishness, but also that we are capable of kindness, grace and true humility - that spiritual and moral change is possible. It’s not always easy to spot the genuinely reformed character from the charlatan, but that is where wise discernment and character judgement comes in, holding the tension between naivete and cynicism.   

Back in the day when more people went to church, they at least once a week had an occasion where they were invited to reflect on their sins of the past week, to confess them and receive absolution. That pairing is perhaps the key to the whole thing, and why saying sorry is so hard in contemporary life – because we have not only lost the ability to say sorry, we have also lost the ability to forgive.  

Of course, it’s possible to go through the motions in church of saying you are sorry for your sins. It can be a means of ‘cheap grace’ as the German theologian Dietrich Bonhoeffer used to call it. But we are creatures of habit. Being forced to think back over the past week, the time you spoke to your kids in a harsh way, told a white lie to get out of trouble, or forgot to phone someone who needed help because you were just too busy, somehow alerts you to your own inner mess. Add to that the promise that a heartfelt confession will be met with the pronouncement of genuine pardon, then it makes it just a little easier to say an abject apology to someone else when you need to, not evading the truth, not excusing yourself, just saying you messed up and got it wrong, because you know what’s coming afterwards – forgiveness.  

The dynamic of confession, forgiveness and the possibility of moral change doesn’t take away the need for shrewd judgement of character, but its loss arguably makes it much harder for us to say we are sorry, and are truly repentant.  

Politicians, pundits and other public figures may find it hard to say sorry. And we are perhaps right to expect them to do so. But unless we learn how to forgive, then we will reap a harsh society where ‘sorry’ is not just the hardest, but the rarest word.  

Column
Creed
Monsters
5 min read

The short road from normality to evil

The Liverpool’s parade ramming reveals society’s watermark
Aerial view of a yellow-jacketed police forming a cordon within a crowd.
Aftermath of the Liverpool parade incident.
ITN.

Sometimes football is interrupted by real life, and you remember how trivial it ultimately is.  

On 26 May, the city of Liverpool was gearing up to do what it does best: celebrating. Specifically, celebrating the parade for Liverpool’s lifting of the Premier League trophy the day before. I’ve written before about the day it was confirmed that Liverpool would win the league. The joy, the relief, the tears; the community of it all. Cody Gakpo with his top off.  

Here the whole city would be involved, and many more besides who had travelled just to be there. Not even torrential rain can dampen scouse joie de vivre. The city alive in red, joined in adulation of its team as the Premier League Champions’ bus paraded across the city. What a day. 

And then, an interruption. Reports begin to emerge that someone had driven a car into people on the parade route. You fear the worst. And then it’s confirmed, and you fear even more.  

Suddenly the parade feels trivial; football feels trivial. You’re just waiting for news that everyone is okay. 109 people are injured and it’s a miracle that no-one is killed, although you imagine many more will live with the trauma of the day for years to come. 

The immediate and (quite literally) uninformed commentary and misinformation spread by many on the far right was as predictable as it was racist. The same people seemed genuinely disappointed when the perpetrator turned out to be, not an immigrant or an asylum seeker driven by ‘non-British’ values, but a 53-year-old white British man from the city. As ever, the far right demonstrating once again that the first reaction is very rarely the right reaction. 

We still don’t know the full details of what happened and why, but the man’s neighbours described him as “normal” and expressed their surprise at him being caught up in something like this.  

I was surprised by how surprised everyone was at this. 

The Christian Bible is full – full – of ‘normal’ people committing abnormally evil acts. David, Israel’s most beloved and highly praised king, rapes a woman called Bathsheba resulting in her getting pregnant. He then tries to convince the woman’s husband to sleep with her so people will think the baby is his. He doesn’t, so David has him killed. Israel’s most beloved and highly praised king. 

David may be one of the starkest examples from the Christian Bible, but he’s certainly not the only instance of a normal, or even seemingly ‘good’ person performing unspeakable acts of violence and evil. Time would fail me if I tried to recount them all here.  

People are fundamentally good. I will die on this hill. People are fundamentally good. But the road from normality to evil is shorter than we often care to admit. 

The Slovenian philosopher and professional eccentric Slavoj Žižek tells a joke in his helpful little book Violence. Workers are suspected of stealing from a factory and so have their wheelbarrows checked every day at their shift’s end. Only when it’s too late do the factory owners realise they’re stealing wheelbarrows.  

We have so many frameworks and watermarks for identifying what constitutes ‘violence’ in society. And yet Žižek’s point is that these frameworks and watermarks are themselves upheld by violence. There’s violence inherent in the system.  

This is one of the central points in Christopher Nolan’s The Dark Knight, too. In one memorable scene, the Joker is talking to Harvey Dent while strapped to a hospital bed. He says:  

“Nobody panics when things go ‘according to plan’, even if the plan is horrifying. If tomorrow I tell the press that a gangbanger will get shot or a truckload of soldiers will be blown up, no one panics, because it’s all ‘part of the plan.’ But when I say that one little old Mayor will die? Well then everyone loses their minds!” 

But the Joker’s point is that none of this is normal. Not really. 

This is the true crime of the world we live in today, that it has convinced us of the normality of evil while undermining the normality of loving one another. 

But they are all symptoms of the same sickness. The repulsion we feel towards the ‘normalcy’ of the driver at the Liverpool parade is the repulsion we ought to feel towards any act of violence, be it the violent persecution of immigrants and asylum seekers, the enforced annexation of sovereign territories, or the attempted genocide of unwanted people groups (to conjure up some obviously hypothetical situations …). 

To be surprised at the violence seen in Liverpool on 26 May at the hands of a ‘normal’ man is to miss the fact that society’s very norms and standards are, themselves, deeply violent. Fashion business built on modern slavery and child labour; banking corporations paying their bosses obscene bonus wrung from the pockets of people barely able to make ends meet; at least 354,000 people homeless in England alone by the end of 2024.  

All these things are acts of violence. All these things are normal. They are the norms and standards against which we look for violence in our world today. But they themselves are deeply violent evils. They are the violence inherent in the system. They are the workers’ wheelbarrows. They are the Joker’s truckload of soldiers.  

We live in a society that functions precisely because of deeply unjust and violent systems and structures. The violence is necessary for the functioning of the system. 

But while Liverpool’s Champions League parade demonstrates this, it also shows us the correct response to the normality of evil: love. 

In the aftermath of the incident, people took to social media to offer beds for the night, lifts home, food, drink. Anything and everything that anyone might need. And do you know what the most remarkable thing about this was? It was all so … normal.  

Of course this is what you do in situations like this. You love, and you care, and then you love, and then you care. What else is there to do? It’s the most normal things in the world. People are fundamentally good. I will die on this hill.  

And this is the true crime of the world we live in today, that it has convinced us of the normality of evil while undermining the normality of loving one another. In such a world, to love one another, to care deeply and meaningfully for those around, is nothing short of an act of resistance to the violent established order.  

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Graham Tomlin
Editor-in-Chief