Explainer
Creed
6 min read

Sorry seems to be the hardest word

We all find ways of not simply saying sorry. Not just former prime ministers. Graham Tomlin unpacks why it’s getting harder to say sorry in our culture.

Graham is the Director of the Centre for Cultural Witness and a former Bishop of Kensington.

A politican stands holding a bible, in front of a committee room table. Behind him an audience waits expectantly
Boris Johnson prepares to give evidence to the House of Commons Privileges Committee.

Why is it so hard to say you’re sorry? Over recent weeks we have watched the story unfold of Boris Johnson and the Downing Street parties, his disdain towards the Privileges Committee report suggesting he misled parliament, and his resignation as an MP, insisting he was the victim of a witch-hunt rather than saying he had made a mistake and owning up.

And it’s not just Conservative Prime Ministers. Tony Blair has never quite come clean to say it was a mistake to lead the UK into war against Saddam Hussain on the basis of faulty intelligence on weapons of mass destruction.

Church leaders don’t escape either. Too often in the past, abusers have been shielded and moved on, and when the avoidance is revealed, ways have been found to avoid simply saying sorry. And then we all know the kind of apology that goes “I’m sorry you feel that way” which of course is not an apology at all. 

Saying sorry has always been difficult, but our culture seems to make it even harder. We may not conduct literal witch hunts any more, but we do metaphorical ones.

Confession is difficult. Try it sometime. Next time you make a mistake, resolve to come clean before your friends, your spouse, your partner, your team at work. Confess your sins. Not straightforward, is it? If you find it as hard as I do, then join the club.  

Saying sorry has always been difficult, but our culture seems to make it even harder. We may not conduct literal witch hunts any more, but we do metaphorical ones. If you are found out to have said the wrong thing, admit you have changed your mind, or that you made a horrible mistake, you are likely to get accused of inconsistency, cancelled on social media, sacked from your job, vilified at the court of Twitter. It could mean losing your reputation, your job, your friends and, well, everything.  

A line of books have come out in recent times, pointing out that we live in one of the most censorious of cultures. Andrew Doyle wrote a book called The New Puritans, arguing that identity politics and the social justice movement has spawned a quasi-religious form of cultural revolution, driven by claims to moral purity and tolerating no dissent. Similarly, Noah Rothman wrote The Rise of the New Puritans, identifying progressivism as a movement whose primary goal is to limit happiness. 

They had a strong notion of divine grace which interrupts normal human processes, unlocks hard hearts and kindles new desires in twisted souls. 

Yet perhaps the problem is not so much that we have become too much like the post-reformation Puritans, but that we are fundamentally unlike them. Puritans were a group of Protestants who first emerged in the 16th century, who wanted to ensure that Reformation in England was carried out thoroughly, broadly according to the agenda of John Calvin in Geneva, and not (as they saw it), half-heartedly. The word ‘Puritan’ was in fact invented by the group’s enemies, accusing them of a joyless obsession with purity, an insistence on keeping rules, confessing sins and avoiding pleasures. As always, caricatures tell half, or less than half, of the truth. Of course there were censorious and frowning Puritans, but they also had a profound and ambitious notion of grace and goodness alongside a nuanced moral ecology that we have largely lost.  

The Puritans had a strong notion of the nexus of sin, confession, grace, forgiveness, absolution and the possibility of moral reformation. If your conscience tells you that you had done something wrong, you had best confess it sincerely to God (and possibly to other people as well), which would be followed by the promise of divine forgiveness, which in turn had the potential to bring about a deep change of heart and habit, so that the fault was not repeated again. They had a strong notion of divine grace which interrupts normal human processes, unlocks hard hearts and kindles new desires in twisted souls.    

Now we have lost most of this. If you confess a sin in public, you are very unlikely to receive absolution in the court of Twitter or public esteem. The passing of time may mean people forget what you did and enable some rehabilitation, but forgiveness? Never.  And if you think the likelihood of forgiveness is remote, what is the incentive for confession? You might as well brazen it out, pretend you’ve done nothing wrong, deny all charges, as the alternative is to see your career go down the tubes. 

Moreover, we don’t tend to believe moral change is possible. A leopard never changes his spots, we say with a knowing look. Ex-offenders find it hard to find jobs with a criminal record behind them, and disgraced politicians are unlikely to find a way back into public life.  

We are creatures capable of deep cruelty, malice and selfishness, but also that we are capable of kindness, grace and true humility - that spiritual and moral change is possible.

Now of course there are good reasons for our nervousness about this. Someone with a weakness for booze, sex or vulnerable children might never lose that tendency, and it’s often better to be cautious than to allow an abuser to abuse again. Yet at the same time, Christian moral theology has always held together in some tension a savvy awareness of the depth of human fallibility and self-deception, with a belief in the possibility of deep spiritual and moral change. Christian faith paradoxically holds at the same time the most pessimistic and the most optimistic view of human nature – that we are creatures capable of deep cruelty, malice and selfishness, but also that we are capable of kindness, grace and true humility - that spiritual and moral change is possible. It’s not always easy to spot the genuinely reformed character from the charlatan, but that is where wise discernment and character judgement comes in, holding the tension between naivete and cynicism.   

Back in the day when more people went to church, they at least once a week had an occasion where they were invited to reflect on their sins of the past week, to confess them and receive absolution. That pairing is perhaps the key to the whole thing, and why saying sorry is so hard in contemporary life – because we have not only lost the ability to say sorry, we have also lost the ability to forgive.  

Of course, it’s possible to go through the motions in church of saying you are sorry for your sins. It can be a means of ‘cheap grace’ as the German theologian Dietrich Bonhoeffer used to call it. But we are creatures of habit. Being forced to think back over the past week, the time you spoke to your kids in a harsh way, told a white lie to get out of trouble, or forgot to phone someone who needed help because you were just too busy, somehow alerts you to your own inner mess. Add to that the promise that a heartfelt confession will be met with the pronouncement of genuine pardon, then it makes it just a little easier to say an abject apology to someone else when you need to, not evading the truth, not excusing yourself, just saying you messed up and got it wrong, because you know what’s coming afterwards – forgiveness.  

The dynamic of confession, forgiveness and the possibility of moral change doesn’t take away the need for shrewd judgement of character, but its loss arguably makes it much harder for us to say we are sorry, and are truly repentant.  

Politicians, pundits and other public figures may find it hard to say sorry. And we are perhaps right to expect them to do so. But unless we learn how to forgive, then we will reap a harsh society where ‘sorry’ is not just the hardest, but the rarest word.  

Article
Creed
Sport
5 min read

Killing Joy: VAR's search for objectivity is flawed

Why this Man United fan wishes his team had lost.

Graham is the Director of the Centre for Cultural Witness and a former Bishop of Kensington.

A TV screen shows a football match with a superimposed diagonal line dividing the pitch.
VAR draws the line.
BBC Sport.

I am a Manchester United fan. But I wish Coventry had won the FA Cup semi-final. 

I have supported United alongside my hometown team, Bristol City, ever since the days of George Best, Bobby Charlton and Denis Law. (Bristol City never win anything so it’s nice to have a team that does win things occasionally – or at least used to). 

In case you’ve had your head under a pillow over the weekend, or just avoid anything football-related on principle, Manchester United won an FA Cup semi-final replay on penalties by the skin of their teeth. 3-0 up and cruising after 70 minutes they somehow capitulated to allow Coventry, a team in the division below, to score three goals in the last 20 minutes. With virtually the last kick of extra time Coventry scored a fourth. Cue scenes of sheer unbridled ecstasy and abandon among the Coventry supporters.

What they experienced at that moment is what every sports fan longs for. Beating your intense rivals or mounting an astonishing comeback, snatching victory from the jaws of defeat - when it happens there is nothing like it. It is what United fans experienced when they beat Liverpool with a last-minute winner in the quarter final, or in the never-to-be-forgotten 1999 Champions League Final when they scored twice in injury time to beat Bayern Munich. Now it was Coventry’s turn. 

But then the VAR (Video Assistant Referee), like a killjoy schoolteacher, telling the kids they should calm down and not get so excited, spoiled the party, by pointing out that in the build-up, a Coventry player’s foot was about three inches in front of the nearest body part of the last Man United defender, and so was offside. The offside rule exists to stop attackers gaining an advantage. Quite how those three inches gave the Coventry player an advantage is beyond me. Before VAR, the rule was that, if the attacker was basically level with the defender, it was deemed to be onside. Let’s face it, it was a perfectly good goal. Coventry should have won. They deserved to. 

This would have been one of the great comebacks in FA Cup history. For a second-tier team to come back from 3-0 down with 20 minutes left against a team of that fame and pedigree to potentially win the game was extraordinary. The sheer joy and ecstasy on the faces of the Coventry fans, incredulous that their team could perform such a feat against the great Manchester United made every fan of every other club just wish something like that would happen to them. 

VAR was introduced to eliminate human error and to bring a more scientific and measurable accuracy to decisions like this. The reality is that it's done nothing of the kind and in fact has made things worse. 

Yet the worst thing of all this is that it denied Coventry fans their moment of ecstasy, a moment they would bask in for the rest of their lives.

It is part of a general fallacy in our culture, that science and objectivity give us all the answers we need. So, we try to reduce the role of human instinct, on the assumption that only what can be measured and exactly delineated is of any value. Hence Boris Johnson's mantra “follow the science” during the COVID pandemic.  

The reality is that ‘following the science’ still leaves a place for human decision. Science doesn't necessarily tell you what to do. During the pandemic it could tell us about the rate of spread of the virus, but it didn't dictate that a lockdown of the severity which we endured was necessarily the right way to deal with it. There was a human choice to be made, balancing the effect on the economy and the potential loss of life with the mental impact upon young people that is now becoming apparent.  

In football, VAR doesn't solve every issue. It can tell whether the ball hit a defender’s hand in the penalty area, but it still requires a subjective judgement by the referee or VAR official. Over the weekend’s semi-finals, it was decided to not award a penalty against Manchester City's Jack Grealish, but to do the opposite for Manchester United's Aaron Wan-Bissaka, for virtually identical actions. VAR has not taken refereeing decisions out of the equation. It hasn’t made it any better.  

Yet the worst thing of all this is that it denied Coventry fans their moment of ecstasy, a moment they would bask in for the rest of their lives. It was the kind of moment for which football fans live – the experience that makes the years of watching 1-0 defeats away from home, trudging around the country following your team, worthwhile. A moment that, even as a Man United fan, I would not want to deny them. Of course I'll support United in the final against the robotically efficient Manchester City, but in that moment, VAR destroyed joy. And if that joy is caused by a marginal human error, who cares? Better to have the possibility of joy than a world where it gets taken away by a spoilsport official in a darkened room watching screens and drawing fine lines across the pitch. 

Thinking that we can rely on the seen and not the unseen is fundamentally flawed.

Blaise Pascal once famously wrote that “The heart has its reasons of which Reason knows nothing.” His point was that we have a deep instinct for things which we just know are right, that we cannot prove and just have to assume, and the attempt to reduce everything to rationality, to scientific explanation, to what can be measured, thinking that we can rely on the seen and not the unseen is fundamentally flawed. Ever since the Enlightenment of the eighteenth century we have lived with this dream of a perfectly scientific world where everything can be reduced to numbers, mechanisms and measurements. In such a world there is no room for God, no room for miracles. It even conspired to rule out the joy of Coventry fans celebrating a wildly unlikely winner.  

It tries to delude us that it takes subjective human or moral judgement out of the equation. but it can never do that. And in doing that, it sucks the joy out of life.  Science is a great gift, and it can tell us a lot about our world. But it cannot tell us everything. It was never meant to bear such weight and the sooner we realise that it has its limits, and doesn't overstep its boundaries, the better.