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Sorry seems to be the hardest word

We all find ways of not simply saying sorry. Not just former prime ministers. Graham Tomlin unpacks why it’s getting harder to say sorry in our culture.

Graham Tomlin

Graham is the Director of the Centre for Cultural Witness and a former Bishop of Kensington.

A politican stands holding a bible, in front of a committee room table. Behind him an audience waits expectantly
Boris Johnson prepares to give evidence to the House of Commons Privileges Committee.

Why is it so hard to say you’re sorry? Over recent weeks we have watched the story unfold of Boris Johnson and the Downing Street parties, his disdain towards the Privileges Committee report suggesting he misled parliament, and his resignation as an MP, insisting he was the victim of a witch-hunt rather than saying he had made a mistake and owning up.

And it’s not just Conservative Prime Ministers. Tony Blair has never quite come clean to say it was a mistake to lead the UK into war against Saddam Hussain on the basis of faulty intelligence on weapons of mass destruction.

Church leaders don’t escape either. Too often in the past, abusers have been shielded and moved on, and when the avoidance is revealed, ways have been found to avoid simply saying sorry. And then we all know the kind of apology that goes “I’m sorry you feel that way” which of course is not an apology at all. 

Saying sorry has always been difficult, but our culture seems to make it even harder. We may not conduct literal witch hunts any more, but we do metaphorical ones.

Confession is difficult. Try it sometime. Next time you make a mistake, resolve to come clean before your friends, your spouse, your partner, your team at work. Confess your sins. Not straightforward, is it? If you find it as hard as I do, then join the club.  

Saying sorry has always been difficult, but our culture seems to make it even harder. We may not conduct literal witch hunts any more, but we do metaphorical ones. If you are found out to have said the wrong thing, admit you have changed your mind, or that you made a horrible mistake, you are likely to get accused of inconsistency, cancelled on social media, sacked from your job, vilified at the court of Twitter. It could mean losing your reputation, your job, your friends and, well, everything.  

A line of books have come out in recent times, pointing out that we live in one of the most censorious of cultures. Andrew Doyle wrote a book called The New Puritans, arguing that identity politics and the social justice movement has spawned a quasi-religious form of cultural revolution, driven by claims to moral purity and tolerating no dissent. Similarly, Noah Rothman wrote The Rise of the New Puritans, identifying progressivism as a movement whose primary goal is to limit happiness. 

They had a strong notion of divine grace which interrupts normal human processes, unlocks hard hearts and kindles new desires in twisted souls. 

Yet perhaps the problem is not so much that we have become too much like the post-reformation Puritans, but that we are fundamentally unlike them. Puritans were a group of Protestants who first emerged in the 16th century, who wanted to ensure that Reformation in England was carried out thoroughly, broadly according to the agenda of John Calvin in Geneva, and not (as they saw it), half-heartedly. The word ‘Puritan’ was in fact invented by the group’s enemies, accusing them of a joyless obsession with purity, an insistence on keeping rules, confessing sins and avoiding pleasures. As always, caricatures tell half, or less than half, of the truth. Of course there were censorious and frowning Puritans, but they also had a profound and ambitious notion of grace and goodness alongside a nuanced moral ecology that we have largely lost.  

The Puritans had a strong notion of the nexus of sin, confession, grace, forgiveness, absolution and the possibility of moral reformation. If your conscience tells you that you had done something wrong, you had best confess it sincerely to God (and possibly to other people as well), which would be followed by the promise of divine forgiveness, which in turn had the potential to bring about a deep change of heart and habit, so that the fault was not repeated again. They had a strong notion of divine grace which interrupts normal human processes, unlocks hard hearts and kindles new desires in twisted souls.    

Now we have lost most of this. If you confess a sin in public, you are very unlikely to receive absolution in the court of Twitter or public esteem. The passing of time may mean people forget what you did and enable some rehabilitation, but forgiveness? Never.  And if you think the likelihood of forgiveness is remote, what is the incentive for confession? You might as well brazen it out, pretend you’ve done nothing wrong, deny all charges, as the alternative is to see your career go down the tubes. 

Moreover, we don’t tend to believe moral change is possible. A leopard never changes his spots, we say with a knowing look. Ex-offenders find it hard to find jobs with a criminal record behind them, and disgraced politicians are unlikely to find a way back into public life.  

We are creatures capable of deep cruelty, malice and selfishness, but also that we are capable of kindness, grace and true humility - that spiritual and moral change is possible.

Now of course there are good reasons for our nervousness about this. Someone with a weakness for booze, sex or vulnerable children might never lose that tendency, and it’s often better to be cautious than to allow an abuser to abuse again. Yet at the same time, Christian moral theology has always held together in some tension a savvy awareness of the depth of human fallibility and self-deception, with a belief in the possibility of deep spiritual and moral change. Christian faith paradoxically holds at the same time the most pessimistic and the most optimistic view of human nature – that we are creatures capable of deep cruelty, malice and selfishness, but also that we are capable of kindness, grace and true humility - that spiritual and moral change is possible. It’s not always easy to spot the genuinely reformed character from the charlatan, but that is where wise discernment and character judgement comes in, holding the tension between naivete and cynicism.   

Back in the day when more people went to church, they at least once a week had an occasion where they were invited to reflect on their sins of the past week, to confess them and receive absolution. That pairing is perhaps the key to the whole thing, and why saying sorry is so hard in contemporary life – because we have not only lost the ability to say sorry, we have also lost the ability to forgive.  

Of course, it’s possible to go through the motions in church of saying you are sorry for your sins. It can be a means of ‘cheap grace’ as the German theologian Dietrich Bonhoeffer used to call it. But we are creatures of habit. Being forced to think back over the past week, the time you spoke to your kids in a harsh way, told a white lie to get out of trouble, or forgot to phone someone who needed help because you were just too busy, somehow alerts you to your own inner mess. Add to that the promise that a heartfelt confession will be met with the pronouncement of genuine pardon, then it makes it just a little easier to say an abject apology to someone else when you need to, not evading the truth, not excusing yourself, just saying you messed up and got it wrong, because you know what’s coming afterwards – forgiveness.  

The dynamic of confession, forgiveness and the possibility of moral change doesn’t take away the need for shrewd judgement of character, but its loss arguably makes it much harder for us to say we are sorry, and are truly repentant.  

Politicians, pundits and other public figures may find it hard to say sorry. And we are perhaps right to expect them to do so. But unless we learn how to forgive, then we will reap a harsh society where ‘sorry’ is not just the hardest, but the rarest word.  

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Temperance: neurotic vice or self-control for future benefit?

We’re better at bravery than temperance, just when we need that self-control more than ever.

Barnabas Aspray

Barnabas Aspray is Assistant Professor of Systematic Theology at St Mary’s Seminary and University.

A casually dressed man perches on railing balancing, clasping his hands and looking around.
Jed Villejo on Unsplash.

The 21st century is witnessing a crisis of temperance, self-discipline, and self-control. Lent is one way to combat this.  

According to the international Leader Character framework, there are eleven “character strengths” important for human wellbeing and good leadership. These include virtues like justice, accountability, courage, and good judgment. Researchers have used this framework to perform thousands of studies on teams and groups of people around the world. These studies show that, almost without exception, temperance is the weakest virtue in every team everywhere. (Not quite every person – each team has one or two members with strong temperance, but temperance is still weakest on average for a group). 

The modern world is not only intemperate: it actively encourages the opposite: immediate gratification of desires. Every day we are bombarded with online ads, posters, and TV commercials that tell us to ‘Indulge yourself’; ‘treat yourself’, ‘look after yourself’, along with images of sensually pleasing people and objects. It is a rare advert that appeals to your calm rationality and long-term thinking. The advertising industry knows that it can make much more money from people who lack self-control. If it targets your basic animal impulses, then you are more likely to buy things you don’t need and wouldn’t have thought of without ad’s enticing promise. 

Temperance is the power to choose what you won’t regret choosing later on. 

Worse still, there are elements of Western thought that praise intemperance as a virtue and pathologize restraint as a psychological disorder. Elements of Freudian psychoanalysis, popularised in the media, suggest that you do damage to your mental health if you suppress your desires or try to hide them. It is far healthier to give free rein – to sexual desire first of all, but to all desires in the end. Temperance is no longer a virtue to be admired, but a neurotic vice that fills your subconscious with envy, bitterness, and psychological problems. 

What is temperance anyway and why is it a problem if we lack it? 

Temperance is self-control. It is acquired by self-discipline. Its purpose is to organise and order your many desires, giving priority to the ones that matter most to you. Let’s say you want to lose weight, and you also want to eat that doughnut you can see in the shop window. Or you want to save money to buy a house, but you also want that new and larger TV screen. Those are competing desires. Temperance is the power to choose what you won’t regret choosing later on. It doesn’t tell you what you ought to choose: it simply gives you control over your desires so you rule over them instead of them ruling you.   

What does lack of temperance look like? Whenever you keep doing something you wish you didn’t keep doing, you are being intemperate. I don’t mean one-time actions that you later regret. I mean things you know you’ll regret even before you do them, yet you still do them. Things like: smoking (for most people), eating too much, browsing Instagram or TikTok instead of working, failing to show up for gym class. It can also mean any kind of procrastination: avoiding doing a task you know you have to do but don’t want to do ‘now’. In sum, it reveals a disorganisation in your priorities and goals, so a lesser priority subverts a higher priority because it’s more immediately available and enjoyable. 

We need temperance if we’re going to be happy with where our lives are going

The problem with lacking temperance is that it undermines your own goals for your life and makes your future self a helpless victim of your present self. It leads to a downward spiral of the heart of intemperance is that some desire, some pleasure, some indulgence, has gained so much power over our life that we no longer have control over it. It is in the driving seat, not us. Intemperance is also a cause of self-hatred and low self-esteem. One of the best ways to feel better about yourself is to set long term goals and stick to them. It makes you feel like you’re heading somewhere good.  

By contrast, the heart of temperance is to subordinate everything we think, feel, and enjoy to our will, our clear-headed decisions about the kind of person we want to be in the long-term. We need temperance if we’re going to be happy with where our lives are going. Temperance is even needed for worldly success. Warren Buffett once said, “Investing is not a game where the guy with the 160 IQ beats the guy with the 130 IQ. Once you have ordinary intelligence, what you need is the temperament to control the urges that get other people into trouble.” 

Why is temperance so lacking in our own time? I can think of at least two reasons.  

First, we are one of the wealthiest societies ever to exist. Wealth may have benefits, but it also enables us to get what we want, when we want it. Wealthy people are less used to having their desires unsatisfied than poor people. Unfulfilled longing is a less common occurrence for the rich, so there is little natural opportunity to exercise the muscle of self-denial. 

Secondly, we are one of the least religious societies ever to have existed. In contrast to secularism, religion has always had practical tools to cultivate temperance. All major world religions have ritual practices of fasting and feasting designed to exercise and strengthen self-discipline. Every year Muslims endure the gruelling discipline of Ramadan. Orthodox Christians restrict themselves to a vegan diet during the forty days of lent, and many other Christians give up some indulgence. Both rich and poor share alike in this voluntary self-denial. Now that these practices are eroding away, they are being replaced not by other self-discipline practices, but by the worship of I-want-it-here-and-now. This is shown most poignantly in the 2000 movie Chocolat, which explicitly puts up sensual indulgence in competition to traditional religion and abstinence – and indulgence wins.  

But the decline of religion has done more than this: it has also undermined the sense of transcendent purpose in many people’s lives – which was what motivated them to look beyond their physical desires. Without hope and without a larger sense of meaning to life, people have less reason to sacrifice short-term pleasures for the sake of longer-term goals. 

Nor are sensual desires the only way we can be intemperate. An outburst of rage on social media is a sign of intemperance. 

I don’t mean that short-term pleasures are always bad, or that sensual desire is evil in itself. The whole point of temperance is that it involves the right amount, and not too much, of something good. That is what makes it so tricky. If eating a doughnut was like stealing or violence, we would have a stronger voice telling us not to do it. But because it’s not bad in itself, we find it harder to resist. We need temperance to say no to something good when we’ve already taken enough of it, so we don’t take too much.  

Nor are sensual desires the only way we can be intemperate. An outburst of rage on social media is a sign of intemperance. A father who spends too long in the office and not enough time with his children is being intemperate. He is sacrificing the long-term goal of healthy family relationships for the short-term goal of career success. We lack the self-control to express our anger in the right place at the right time.  

Temperance is needed for so many of the other virtues to function. If you’re not temperate, then you will be late for meetings, fail to deliver work on time, or makes too many commitments that you can’t keep. You’ll be a liability to your friends and colleagues.  

Temperance doesn’t tell you what you should aim for in life. But no matter what you aim for, you won’t get it without temperance. So, what are you giving up for lent?  

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