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Care
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3 min read

University turmoil makes the case for chaplains

Creating space, offering time, across cultures.
A cup of coffee is offered across a table to a hand that is hesitant.
Priscilla Du Preez 🇨🇦 on Unsplash.

As the university sector convulses, what’s the point of their chaplains? 

The university chaplains fulfil a role which calls for a unique set of skills, including pastoral imagination, flexibility, and creativity as they respond to various, often unpredicted, challenges. Chaplains occupy a place between highly professional Students Services colleagues at the university - think counsellors, experts on emigration and finances, and local parishes representing diverse theological viewpoints.  

Every year, while meeting and greeting international students, one of the earliest tasks for the chaplains is to explain their role, as in non-European languages and cultures there is no equivalent of a “chaplain”. Are the chaplains sort of “spiritual gurus”, “life coaches”, “champions of wellbeing”? What is the real difference for the students and the staff in a secular academic institution, between approaching a chaplain and a professional counsellor?   

In addition to all these initial questions that a student might ask, other observers question the role of chaplains in a secular academic institution, for being counterproductive. Why provide and finance a chaplain without any measurable outcomes of his or her work? Whether it is counting confirmations, ensuring Christian faith and values as clearly pronounced, or/and conducting regular acts of worship for the students and staff? 

Looking at my daily engagement with the international, diverse community of the students and the staff, there are at least three areas of presence (rather being than doing, adapting famous Gabriel Marcel’s distinction), which illuminate this unique type of vocation.  

First, currently British universities are going through a very painful, dramatic time of saving money and redundancies. Chaplaincy is becoming a visible space for emotional support to those who are worried about their immediate future. Students and staff are going through a period of uncertainly, if not confusion, so chaplaincy holds the unique space on the campus to show empathy to those who cry, and to offer time for those who need to speak about their pain.  

Secondly, chaplaincy has the privilege of being very creative in the ways of engaging with the local academic community. The memorial services for the students and the staff who died recently are not the formal funerals: yet they allow the participants to speak, play the music, show videos about the departed.  There is a real celebration of life, brings consolation to academic colleagues, families and relatives.  

Thirdly, unlike other professional services, only chaplaincy is able to show the generosity of time to anyone who comes through the door. That’s because those  individuals are welcome as the ‘image’ of God. The rest about that individual is accidental, he or she finds ‘home away of home’ in the space of chaplaincy, because through the eyes of Christian faith: he or she is precious and unique. 

What about proclaiming the message about Jesus Christ? There is a story about St Francis of Assis who said to his brothers, while approaching an Italian city: “now we will proclaim the Gospel to all who live in this city”. After that he and his companion marched through the streets in silence. When they left the city, one of his brothers, rather surprised by lack of preaching, asked: “Francis, when did we proclaim the Good News?”. “Our way of walking was the proclamation of our faith”. The way how we greet, spend time with students, talk, joke and pray – reflects that proclamation.     

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Digital
Work
4 min read

Back to the office! The suspect motives behind the bosses calling for it

Working From Home isn’t the end of the world.

George is a visiting fellow at the London School of Economics and an Anglican priest.

An office wall displays a huge motto reading 'punch today in the face'
Really?
Johnson Wang on Unsplash.

If we’d been working from home in 1980, I wouldn’t have met my wife (as she, of course, then wasn’t). The slow demise of the office romance may not exclusively be driven by WFH, when a clumsy or unwanted speculative pass will likely precipitate a visit from the HR police. But it’s sure harder (I’m told) to chat someone up over Zoom than a water-cooler. 

There are some things you just, well, have to be there for. And it’s not just a matter of curating the gene pool for the future of the human race, which is hardly the top priority for most employers. Much more immediate commercial demands are served by employees being bodily present at work. They can check colleagues’ body language, be mentored more spontaneously, gossip about work, read the room and go outside for a fag with a friend. None of that works on a laptop at the kitchen table. 

And yet these aren’t aspects of working life that are much, if ever, cited by opponents of WFH. Yup, for these bosses, it’s always about productivity, which allegedly slumps like the shoulders of a college-leaver told to re-write their CV, when staff work from home. So companies as diverse as Amazon, Boots and JP Morgan are demanding that their workers work five-day weeks at the office again.  

Except, two things: One, that productivity point isn’t true. Professor Nicholas Bloom, an economist at Stanford University, has demonstrated empirically that a hybrid working model of three days at the office, plus two at home, is every bit as productive as fully office-based work overall. And, two, bosses may be shocked to learn that it’s their job to manage productivity, which is just as measurable at home as in the office. But then you don’t get to shout as much. 

And there I think is the real point. Bosses might not be shouty, but their motives for office work are more than suspect. They may be obsessed with control. They need to see their staff working for them for proof of productivity. They want to sit in a big glass-walled office watching them. And, perhaps most of all, if staff aren’t in the office then what’s the point of being a boss? It might bring their own productivity management and role into sharper focus. 

People who are privileged to manage their own time, or lack of it, in an office really shouldn’t be in the business of lecturing people who are not.

Furthermore, it’s been a long time, if ever, since some of those with the loudest voices calling for a return to the office have ever worked an ordinary job themselves. Lord Rose, formerly CEO of Marks & Spencer and chairman of Asda, told BBC’s Panorama that home working was part of the UK economy’s “general decline” (not true – see above). 

And Sir Jacob Rees-Mogg, formerly business secretary (remind me, how did that go?), continues in opposition to fight the bad fight to get civil servants as well as the private sector permanently back at the office. Hilariously, he most recently did so in a video from the drawing room of his mansion in Somerset. Though, to be fair, having lost his seat at the last general election and seeing his investment company sliding down the pan, he’s not so much working from home as just... at home.   

The serious point is that people who are privileged to manage their own time, or lack of it, in an office really shouldn’t be in the business of lecturing people who are not. They really don’t know – or have forgotten - what it is to have your life demanded of you from 9am-6pm from Monday to Friday in a location that is less than comfortable to work in. Is that so complicated to take aboard? 

And there’s another very big thing here. To demand office slaves is to commoditise people, to make them chattels (and, if some of these bosses were honest with themselves, that’s what they want). Staff become just another asset, not unlike the freehold of the office building in which you put them and watch as they make you money every day. 

To put it bluntly, that is a sin. To treat human beings as tradeable commodities is to debase their dignity. And for those of faith, that dignity is vested in each unique one of them bearing the image of God. As a good Catholic, Rees-Mogg should be familiar with the doctrine of Imago Dei.     

So there’s a holy, as well as secular, work-ethic at play here. The worker is worthy of his/her wage. That scriptural phrase usually focuses on the material value of the wage. But it’s also worth registering that the worker is “worthy”. 

To treat staff like they have an inherent worth, rather than simply a productive asset, has a value way beyond the money they are paid. And the dividends on that investment will be immense. Respect them. Let them work from home. 

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If you’re enjoying Seen & Unseen, would you consider making a gift towards our work?

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Graham Tomlin

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