Article
AI
Culture
10 min read

We’ll learn to live with AI: here’s how

AI might just help us with life’s dilemmas, if we are responsible.

Andrew is Emeritus Professor of Nanomaterials at the University of Oxford. 

Two construction workers stand and talk with a humanoid AI colleague.
Nick Jones/Midjourney.ai

Anxiety about algorithms is nothing new.  Back in 2020, It was a bad summer for the public image of algorithms. ‘I am afraid your grades were almost derailed by a mutant algorithm’, the then Prime Minister told pupils at a school. No topic in higher education is more sensitive than who gets a place at which university, and the thought that unfair decisions might be based on an errant algorithm caused understandable consternation. That algorithms have been used for many decades with widespread acceptance for coping with examination issues ranging from individual ill health to study of the wrong set text by a whole school seems quietly to have slipped under the radar.  

Algorithmic decision-making is not new. Go back thousands of years to Hebrew Deuteronomic law: if a man had sex with a woman who was engaged to be married to another man, then this was unconditionally a capital offence for the man. But for the woman it depended on the circumstances. If it occurred in a city, then she would be regarded as culpable, on the grounds that she should have screamed for help. But if it occurred in the open country, then she was presumed innocent, since however loudly she might have cried out there would have been no one to hear her. This is a kind of algorithmic justice: IF in city THEN woman guilty ELSE woman not guilty.  

Artificial intelligence is undergoing a transition from classification to decision-making. Broad artificial intelligence, or artificial general intelligence (AGI), in which the machines set their own goals, is the subject of gripping movies and philosophical analysis. Experts disagree about whether or when AGI will be achieved. Narrow artificial intelligence (AI) is with us now, in the form of machine learning. Where previously computers were programmed to perform a task, now they are programmed to learn to perform a task.  

We use machine learning in my laboratory in Oxford. We undertake research on solid state devices for quantum technologies such as quantum computing. We cool a device to 1/50 of a degree above absolute zero, which is colder than anywhere in the universe that we know of outside a laboratory, and put one electron into each region, which may be only 1/1000 the diameter of a hair on your head. We then have to tune up the very delicate quantum states. Even for an experienced researcher this can take several hours. Our ‘machine’ has learned how to tune our quantum devices in less than 10 minutes.  

Students in the laboratory are now very reluctant to tune devices by hand. It is as if all your life you have been washing your shirts in the bathtub with a bar of soap. It may be tedious, but it is the only way to get your shirts clean, and you do it as cheerfully as you can … until one day you acquire a washing machine, so that all you have to do is put in the shirts and some detergent, shut the door and press the switch. You come back two hours later, and your shirts are clean. You never want to go back to washing them in the bathtub with a bar of soap. And no one wants to go back to doing experiments without the machine. In my laboratory the machine decides what the next measurement will be.  

Suppose that a machine came to know my preferences better than I can articulate them myself. The best professionals can already do this in their areas of expertise, and good friends sometimes seem to know us better than we know ourselves. 

Many tasks previously reserved for humans are now done by machine learning. Passport control at international airports uses machine learning for passport recognition. An experienced immigration officer who examines one passport per minute might have seen four million faces by the end of their career. The machines were trained on fifty million faces before they were put into service. No wonder they do well.  

Extraordinary benefits are being seen in health care. There is now a growing number of diagnostic studies in which the machines outperform humans, for example, in screening ultrasound scans or radiographs. Which would you rather be diagnosed by? An established human radiologist, or a machine with demonstrated superior performance? To put it another way, would you want to be diagnosed by a machine that knew less than your doctor? Answer: ‘No!’ Well then, would you want to be diagnosed by a doctor who knew less than the machine? That’s more difficult. Perhaps the question needs to be changed. Would you prefer to be treated by a doctor without machine learning or by a doctor making wise use of machine learning?  

If we want humans to be involved in decisions involving our health, how much more in decisions involving our liberty. But are humans completely reliable and consistent? A peer-reviewed study suggested that the probability of a favourable parole decision depended on whether the judges had had their lunch. The very fact that appeals are sometimes successful provides empirical evidence that law, like any other human endeavour, involves uncertainty and fallibility. When it became apparent that in the UK there was inconsistency in sentencing for similar offences, in what the press called a postcode lottery, the Sentencing Council for England and Wales was established to promote greater transparency and consistency in sentencing. The code sets out factors which judges must consider in passing sentence, and ranges of tariffs for different kinds of crimes. If you like, it is another step in algorithmic sentencing. Would you want a machine that is less consistent than a judge to pass sentence? See the sequence of questions above about a doctor.  

We may consider that judicial sentencing has a special case for human involvement because it involves restricting an individual’s freedom. What about democracy? How should citizens decide how to vote when given the opportunity?  Voter A may prioritise public services, and she may seek to identify the party (if the choices are between well identified parties) which will best promote education, health, law and order, and other services which she values. She may also have a concern for the poor and favour redistributive taxation. Voter B may have different priorities and seek simply to vote for the party which in his judgement will leave him best off. Other factors may come into play, such as the perceived trustworthiness of an individual candidate, or their ability to evoke empathy from fellow citizens.  

This kind of dilemma is something machines can help with, because they are good at multi-objective optimisation. A semiconductor industry might want chips that are as small as possible, and as fast as possible, and consume as little power as possible, and are as reliable as possible, and as cheap to manufacture as possible, but these requirements are in tension with one another. Techniques are becoming available to enable machines to make optimal decisions in such situations, and they may be better at them than humans. Suppose that a machine came to know my preferences better than I can articulate them myself. The best professionals can already do this in their areas of expertise, and good friends sometimes seem to know us better than we know ourselves. Suppose also that the machine was better than me at analysing which candidate if elected would be more likely to deliver the optimal combination of my preferences. Might there be something to be said for benefitting from that guidance?  

If we get it right, the technologies of the machine learning age will provide new opportunities for Homo fidelis to promote human flourishing at its best.

By this point you may be sucking air through your intellectual teeth. You may be increasingly alarmed about machines taking decisions that should be reserved for humans. What are the sources of such unease? One may be that, at least in deep neural networks, the decisions that machines make may be only as good as the data on which they have been trained. If a machine has learned from data in which black people have an above average rate of recidivism, then black people may be disadvantaged in parole decisions taken by the machine. But this is not an area in which humans are perfect; that is why we have hidden bias training. In the era of Black Lives Matter we scarcely need reminding that humans are not immune to prejudice.  

Another source of unease may be the use to which machine learning is put for commercial and political ends. If you think that machine learning is not already being applied to you, you are probably mistaken. Almost every time you do an online search or use social media, the big data companies are harvesting your data exhaust for their own ends. Even if your phone calls and emails are secure, they still generate metadata. European legislation is better than most, and the Online Safety Act 2023 will make the use of Internet services safer for individuals in the United Kingdom. But there is a limit to what regulation can protect, and 2024 is likely to see machine learning powerfully deployed to sway voters in elections in half the world. Targeted persuasion predates AI, as Othello’s Iago knew, but machine learning has brought it to an unprecedented level of industrialisation, with some of the best minds in the world paid some of the highest salaries in the world to maximise the user’s screen time and the personalisation of commercial and political influence.  

Need it be so? In some ways advances in machine learning are acting as the canary in the mine, alerting us to fundamental questions about what humans are for, and what it means to be human. The old model of Homo economicus—rational, selfish, greedy, lazy man—has passed its sell-by date. It is being replaced by what I like to call Homo fidelis—ethical, caring, generous, energetic woman and man. For as long as AGI remains science fiction, it is up to humans to determine what values the machines are to implement. If we get it right, the technologies of the machine learning age will provide new opportunities for Homo fidelis to promote human flourishing at its best.  

Whatever the future capabilities of machines, they cannot be morally load-bearing because humans are self-aware and mortal, whereas machines are not.

Paul Collier and John Kay

Christians have been thinking about what it means to be human for two millennia, building on what came before, and so they ought to have something to contribute to how humans flourish. In It Keeps Me Seeking, my co-authors and I ask our readers to imagine that they were writing about three thousand years ago for people who knew nothing of modern genetics or psychological science about what it means to be human. ‘You are writing for a storytelling culture, and so you would probably put it in the form of a story. Let’s say you set it in a garden. The garden is pleasant, but it is also designed for character formation, and so there is work to do, and also the possibility for a hard moral choice. You want to convey that humans need social interactions (for the same reason that solitary confinement is a severe punishment), and so you try the literary thought experiment of having one solitary man and letting him encounter animals and name them. Animals can be useful and they can be good company. But ultimately no animals, not even a dog, are fully satisfactory as partners in work and companions in life. Humans need humans. An enriching component of human relationships is sex. So, the supreme gift to the solitary man in our story is companionship with an equal who is both like and unlike; a woman. It is hardly a complete account, but it is a good start. Oh, and there is one other aspect. They should be free of the shame which lies at the root of so much psychological disorder.’  

As far as it goes, would you regard such an account as complete? If not, what would you add next? You can see where this is going. To be human you need to be responsible. So, you let the humans face the moral choice. You can even include an element of disinformation to make the choice harder. And then when it goes horribly wrong you let them discover that they are responsible for their actions, and that blaming one another does not help. If you have God in your story, then (uniquely for the humans) responsibility consists of accountability to God. This is how human distinctiveness was addressed in early Jewish thought. As an early articulation that to be human means to be responsible, the story of Adam and Eve is unsurpassed.  

In Greed is Dead, Paul Collier and John Kay reference Citizenship in a Networked Age as brilliantly elucidating the issue of morally pertinent decision-taking. They write, ‘Whatever the future capabilities of machines, they cannot be morally load-bearing because humans are self-aware and mortal, whereas machines are not. Machines can be used not only to complement and enhance human decision-making, but for bad: search optimisation has already morphed into influence-optimisation. We must keep morally pertinent decision-taking firmly in the domain of humanity.’  

The nature of humanity includes responsibility—for wise use of machine learning and much more besides. Accountability is part of life for people with widely differing philosophical, ethical, and religious world views. If we are willing to concede that accountability follows responsibility, then we should next ask, ‘Accountable to whom?’ 

Article
Awe and wonder
Christmas culture
Culture
Music
7 min read

If you think Christmas is ‘right’ you’ve got it wrong

Contrasting cathedral Christmases conjure world-changing subversion.
A carol singer looks down while candles flicker.
Coventry Cathedral.

Christmas.  

The very word is loaded with associations and memories and history and meaning. Just looking at it written down conjures up years of my childhood and particular feelings and impressions and smells. And for good or ill, it seems that that’s the case for most people. Ask any group of individuals for the three words that represent Christmas to them, and you’ll end up with myriad different answers – and an argument about why each person is right and everyone else is wrong! 

Interestingly though, Christmas has changed in meaning for me in recent years. Ever since Covid in fact – that weird, strange, historic, awful-in-many-ways-but-unexpectedly-good-in-others period, that already feels like quite a long time ago. Christmas had one significance before it and another afterwards, and the latter is actually much more important.  

It was a place that stamped it into my mind; two very different experiences of it, with the second one over-writing and enriching the first. It was Coventry Cathedral.  

So. Every year for the 20 years before Covid, we went to the cathedral on Christmas Eve for an afternoon service called The Road to Bethlehem. My husband had been going nearly all his life, having been a chorister there from the age of seven. We gathered with a big group of friends and acquaintances into an enormous rag-tag choir, first for a rehearsal in the undercroft beneath the cathedral before going upstairs to join the equally enormous orchestra for a bit more practice before the service itself. Everyone was in Christmas jumpers and antlers and sparkly earrings, and the conductors of both choir and orchestra had to stand on boxes so we could see them and they could see each other. It was the only time each year that all the singers and players came together, many of them teenagers home from uni, and the whole atmosphere was buzzy and excited.  

In addition to all the hundreds of musicians, gradually then the congregation began to pour in – masses and masses of children among them, nearly all dressed up in nativity costumes. There were crowds of shepherds and angels, hordes of wise men, smatterings of Marys and Josephs and a good crop of baby Jesuses, along with Batman and Spiderman and plenty of princesses who came along for the ride. And all of them during the service moved round the cathedral, from Nazareth at the start, via the nasty innkeeper who told them to clear off, no room in the inn (aka the Lady Chapel), to the hills full of sheep behind the altar, and fetched up in the stable down by the font at the end – with the choir and orchestra belting out appropriate carols at each stage. It was absolute mayhem, with babies yelling and small shepherds whacking each other with light sabres and our friend Mark – a professional tenor – singing sublimely overhead as Angel Gabriel. The cathedral was packed to groaning and at the close, when everyone was asked to light the candles they’d been holding throughout, it was also filled with light and heat and noise as everyone bellowed ‘Oh Come All ye Faithful’ at full volume, the trumpets and tubas giving it large and the kettledrums and cymbals thundering and crashing. It was exhausting, but so wonderful. 

And then, 2020. 

We didn’t think we’d get to the cathedral at all that year, but the decision was made to hold mini carol services – five of them – across two weekends, sung by small groups from the cathedral’s own choirs, with congregations being admitted by ticket to sit in household clumps, face masks on and no joining in please. It was dark when we got there, and raining, and the streets in Coventry were empty. The people attending the service, not many of them, were stretched in a silent line outside the doors, big gaps between them, masks on, no talking. Inside too, the lighting was low and chairs stood in lonely islands of two, empty acres of space between them (though my husband did firmly go and get a third chair so he and I and our daughter could sit together). I didn’t realise that the lady who let us in was someone I’ve sung with for years – her hair had grown and I couldn’t see her face or hear her voice properly, and when a small choir of girls filed silently in followed by the director of music looking extremely severe, I found it difficult not to cry. In fact for a considerable part of the service I did cry, which was such a pain as it misted up my glasses and I couldn’t wipe my eyes or nose because of the wretched mask.  

But something interesting happened as I sat there struggling with all of this. Because, I think, of the quietness and the emptiness, I started to notice the cathedral itself – to feel its presence around me, to see its bones. There is an enormous tapestry there behind the altar, a vast portrait of Christ – strange and distorted and Picasso-like, full of symbols and odd colours – and it is very cleverly lit so that nearly all of it is in shadow except for Christ’s face, with piercing eyes that seem to look directly at you wherever you stand. In front of it are flights of highly stylised wooden doves fixed to the tops of the choir stalls, silhouetted against the tapestry as sharp crisscross shapes. There were lines and lines of tea lights on the ground along the steps, around the base of the pulpit, across the altar rail – like twinkling necklaces of light, reflected in the polished stone floor and casting strange upward shadows on the faces of the choir. And not singing and not joining in the spoken stuff meant I really began to listen – to the quietness of the building, to the sounds from the city outside, to my daughter breathing next to me, to the words of carols I know so well that I stopped hearing them years ago. It was like a sort of warmth creeping over me – I could almost feel it coming up from the floor and gradually making me feel better.  

One of the canons gave the address. She looked as if she had been crying herself. ‘It’s not right, is it!’ she cried passionately. ‘That we’re separated from the people we love, that so many are afraid, or sick, that millions have lost livelihoods and now fear for the future, that our young people are missing out on friendships and education, that there’ll be empty places at so many tables.’ But, she went on to say, Christmas has never been ‘right’, not from the beginning. ‘Think of Mary’, she said. ‘So young and so vulnerable – having to give birth to her first child without her mother and aunties, not even with a proper roof over her head or a bed to rest on. Just a pile of straw and a man who wasn’t sure he even wanted to be with her at that point.’ I thought of my colleague, about to have her first baby, with her birth plan and her ‘nesting’ and her husband spending half the night wrestling with the new pram – so loved and precious, not lonely or homeless or disgraced.  

‘And what about the shepherds?’ the canon continued. ‘Outcasts, forgotten ones, the lowliest of lowlies, poorest of the poor – but it was they who the angels visited. And it was only common sense that took the Wise Men to Herod’s palace. They were seeking a king after all… but they couldn’t have been more wrong, could they!’  

Christmas is always all wrong, in other words. It’s meant to be. It’s meant to subvert the order of things, to teach us new lessons, to get us to think differently. So in many ways, the horrible upside-down 2020 Christmas with the world in disarray was just like the first one. And as with that one, there was light and wonder to be found, which darkness has never quenched yet. 

It doesn’t matter, I don’t think, whether you believe or don’t believe in the existence of God: the fact is that the nativity is an extraordinary story that has guided millions of people for centuries, and inspired and comforted and influenced them in all kinds of ways. Even by itself, that is amazing. And the miserableness of Covid and upset and disruption and spoilt plans were – weirdly – the reason that I heard the story differently that year.  

It is all right for things to be all wrong.  

And because of hearing it like this, I have found that it’s given me a new kind of resilience – a higher capacity for tolerating wrongness; a cheerfulness that is not entirely centred in everything being fine and everyone behaving beautifully. Which, let’s face it, is just as well… and probably the very best gift that Christmas can give to anyone. 

Support Seen & Unseen

Seen & Unseen is free for everyone and is made possible through the generosity of our amazing community of supporters.

If you’re enjoying Seen & Unseen, would you consider making a gift towards our work?