Whether it's AI or us, it's OK to be ignorant

Our search for answers begins by recognising that we don’t have them.

Simon Walters

Simon Walters is Curate at Holy Trinity Huddersfield.

A street sticker displays multiple lines reading 'and then?'

Stephen Harlan on Unsplash.

When was the last time you admitted you didn’t know something? I don’t say it as much as I ought to. I’ve certainly felt the consequences of admitting ignorance – of being ridiculed for being entirely unaware of a pop culture reference, of being found out that I wasn’t paying as close attention to what my partner was saying as she expected. In a hyper-connected age when the wealth of human knowledge is at our fingertips, ignorance can hardly be viewed as a virtue.

A recent study on the development of artificial intelligence holds out more hope for the value of admitting our ignorance than we might have previously imagined. Despite wide-spread hype and fearmongering about the perils of AI, our current models are in many ways developed in similar ways to how an animal is trained. An AI system such as ChatGPT might have access to unimaginable amounts of information, but it requires training by humans on what information is valuable or not, whether it has appropriately understood the request it has received, and whether its answer is correct. The idea is that human feedback helps the AI to hone its model through positive feedback for correct answers, and negative feedback for incorrect answers, so that it keeps whatever method led to positive feedback and changes whatever method led to negative feedback. It really isn’t that far away from how animals are trained.

However, a problem has emerged. AI systems have become adept at giving coherent and convincing sounding answers that are entirely incorrect. How has this happened?

This is a tool; it is good at some tasks, and less good at others. And, like all tools, it does not have an intrinsic morality.

In digging into the training method for AI, the researchers found that the humans training the AI flagged answers of “I don’t know” as unsatisfactory. On one level this makes sense. The whole purpose of these systems is to provide answers, after all. But rather than causing the AI to return and rethink its data, it instead developed increasingly convincing answers that were not true whatsoever, to the point where the human supervisors didn’t flag sufficiently convincing answers as wrong because they themselves didn’t realise that they were wrong. The result is that “the more difficult the question and the more advanced model you use, the more likely you are to get well-packaged, plausible nonsense as your answer.”

Uncovering some of what is going on in AI systems dispels both the fervent hype that artificial intelligence might be our saviour, and the deep fear that it might be our societal downfall. This is a tool; it is good at some tasks, and less good at others. And, like all tools, it does not have an intrinsic morality. Whether it is used for good or ill depends on the approach of the humans that use it.

But this study also uncovers our strained relationship with ignorance. Problems arise in the answers given by systems like ChatGPT because a convincing answer is valued more than admitting ignorance, even if the convincing answer is not at all correct. Because the AI has been trained to avoid admitting it doesn’t know something, all of its answers are less reliable, even the ones that are actually correct.

This is not a problem limited to artificial intelligence. I had a friend who seemed incapable of admitting that he didn’t know something, and whenever he was corrected by someone else, he would make it sound like his first answer was actually the correct one, rather than whatever he had said. I don’t know how aware he was that he did this, but the result was that I didn’t particularly trust whatever he said to be correct. Paradoxically, had he admitted his ignorance more readily, I would have believed him to be less ignorant.

It is strange that admitting ignorance is so avoided. After all, it is in many ways our default state. No one faults a baby or a child for not knowing things. If anything, we expect ignorance to be a fuel for curiosity. Our search for answers begins in the recognition that we don’t have them. And in an age where approximately 500 hours of video is uploaded to YouTube every minute, the sum of what we don’t know must by necessity be vastly greater than all that we do know. What any one of us can know is only a small fraction of all there is to know.

Crucially, admitting we do not know everything is not the same as saying that we do not know anything.

One of the gifts of Christian theology is an ability to recognize what it is that makes us human. One of these things is the fact that any created thing is, by definition, limited. God alone is the only one who can be described by the ‘omnis’. He is omnipotent, omnipresent, and omniscient. There is no limit to his power, and presence, and knowledge. The distinction between creator and creation means that created things have limits to their power, presence, and knowledge. We cannot do whatever we want. We cannot be everywhere at the same time. And we cannot know everything there is to be known.

Projecting infinite knowledge is essentially claiming to be God. Admitting our ignorance is therefore merely recognizing our nature as created beings, acknowledging to one another that we are not God and therefore cannot know everything. But, crucially, admitting we do not know everything is not the same as saying that we do not know anything. Our God-given nature is one of discovery and learning. I sometimes like to imagine God’s delight in our discovery of some previously unknown facet of his creation, as he gets to share with us in all that he has made. Perhaps what really matters is what we do with our ignorance. Will we simply remain satisfied not to know, or will it turn us outwards to delight in the new things that lie behind every corner?

For the developers of ChatGPT and the like, there is also a reminder here that we ought not to expect AI to take on the attributes of God. AI used well in the hands of humans may yet do extraordinary things for us, but it will not truly be able to do anything, be everywhere, or know everything. Perhaps if it was trained to say ‘I don’t know’ a little more, we might all learn a little more about the nature of the world God has made.

Article

America

Creed

Justice

5 November 2024

6 min read

Is it okay to be mean as long as you are mean and right?

Here's what a mean street preacher really taught me.

Nathan Betts

Nathan is a speaker and writer on topics related to faith, life and God. He lives near Seattle, Washington. His writing is featured frequently in The Seattle Times. nathanbetts.com

Behind a passer by a street peacher holds up a large yellow sign with a message on it.

Street preachers on the Hollywood Walk of Fame.

LaTerrian McIntosh on Unsplash.

A few months ago, my cousin was visiting my hometown of Seattle for work. We planned to meet one evening for a Mariners baseball game during her visit. I suggested that we meet near the wonderful Ken Griffey Jr. statue near the stadium gates. What I hadn’t realized was that this was the precise spot a street evangelist had also decided to station himself in order to share (mostly shout) his message of judgement and destruction the same evening. Kind of like a pre-game verbal hors d'oeuvres. I arrived at the meeting point a few minutes before my cousin, giving me ample time to hear the preacher preach.

Now, I grew up in church, and, in fact, am myself a speaker and writer on topics involving faith and God. In other words, I’ve had over 40 years to experience the church’s, umm, “quirks”. I’d like to think that very little coming from the mouths of faith preachers could shock me. Alas, I was wrong.

As I began to listen to the preacher, lines like “weeping and gnashing of teeth” scorched through the preacher’s megaphone. Yep, nothing new there. The preacher used the word “judgment” a lot. Actually, impressively a lot. I’ve never before heard the words “God” and “judgment” used in conjunction more times within a two-minute span. There was a raging intensity to the sermon, but still in the range of normal for street preaching.

Then, my cousin texted me that she was outside the ballpark but might have gotten the location wrong. I realized she and I were at two different locations. While I texted my cousin back, I tuned out the preacher’s message. That is until I heard him shout through his megaphone, “He hates you.” I stopped texting. I looked up at the preacher. Did he just say that God the Almighty hated all of us outside the ballpark? Families, little boys and girls, and elderly? Did God hate all of us lining up for the game? It was “bark at the park” night so even the dogs were casualties in the preacher’s line of fire. If nothing else was gleaned from the man’s message, it seemed, we were all to understand that God hates us.

Minutes later, when my cousin and I finally found each other, I told her that she had had the good fortune of missing out on the street preacher informing her that God hates her. She replied, “Oh, I have plenty of others who tell me that!”

Sadly, many of us have received that negative message from different sources in our world and too often from people sharing some association with God.

In America, as election season comes to the boil, I’ve noticed (and maybe you have too) the not-so-subtle attitude that it’s okay to say mean things about another person as long as that person is on “the other side”. A verbal dig here, an eyeroll there, name-calling and slanderous nick-naming the enemy for the sake of ridicule have become all too common, if not a soft virtue in political discourse. It has become hard to discern where the moral line is, or if such a thing still exists within political dialogue.

Conversations like the following happen so frequently following a political debate or interview, they’ve become cliché: “I almost cannot believe he said that!” Response: “Well, yes, that was pretty bad. But he’s right, isn’t he?” Translation: it’s okay to be mean as long as you are mean and right.

Evangelicalism has gained a hard edge with little resemblance of the good news from which it has its very name.

The meaning of the word ‘evangelical’ here in America is a complex thing, to be sure. But perhaps one of the reasons it is understood as a political word more than a religious one is because the combative and rude nature of discourse seen in politics has become increasingly acceptable even in Christian settings. As a friend of mine said to me years ago, “It feels as though Christians have turned rudeness into a spiritual gift.”

The thing is, you probably don’t know the preacher I heard in downtown Seattle, but you’ve probably heard or know a person who makes Christian claims in the same kind of rude ways. The result is that evangelicalism has gained a hard edge with little resemblance of the good news from which it has its very name.

I’ve had the privilege of speaking to audiences on topics of faith and God for around 20 years now and I’ve lost count of the number of people I’ve met who feel unlovable, already hated, and unforgivable for the decisions they’ve made in life.

So when I hear a preacher shouting a message through a bullhorn in the name of God and I hear not words of hope, peace, grace, love, and forgiveness, but strictly judgement and burning, I fail to see how this God can be the one who came to earth out of love for people in the person of Jesus Christ.

It’s true that the Bible does depict God enacting justice and judgement. But equally true is that the Bible not only displays, but out-and-out defines God as being love. My concern with the street preacher’s message is that although he might have communicated the justice of God (albeit in a warped way that would make old-time revivalists look tame), his message left little room for hearing about and feeling the love of God.

If there is anything we need to hear today, it is the message that God, in his very nature, is love. One particular writer of antiquity, and a close friend of Jesus Christ, once penned a letter to first century churches. In attempting to explain what God is like and what people of faith should be like he wrote: “Dear friends, let us love one another, for love comes from God. Everyone who loves has been born of God and knows God. Whoever does not love does not know God, because God is love.”

For those of us who have never been to a church, we only need to watch or attend an American football game to see a sign with the words John 3:16. That reference, taken from one of Christ’s biographies states that, “This is how much God loved the world: He gave his Son, his one and only Son. And this is why: so that no one need be destroyed; by believing in him, anyone can have a whole and lasting life.”

This is a message we need to hear. It’s something we need to let into our bones—that those of us who feel beyond the reach of love, are in fact loved by God.

In a strange way, I can’t help but admire the guts those street preachers have, banging out an unpopular message to strangers in crowds. The problem lies in the fact that often their message, so boldly proclaimed, is God’s disappointment, disapproval, or outright hate for people.

Because this is the truth and too important to miss: God doesn’t hate you. He loves you. He always has and he always will.