Review
Change
Film & TV
Sustainability
5 min read

Why is the The Repair Shop so cherished?

Memory lane and the makers work magic on tired treasures.

Sarah Basemera is a circular economy enthusiast and a founder of Canopi, a boutique for recrafted furniture.

A restorer rest on his elbows while painting a wooden rocking horse.
@therepairshoptv.

In the beginning, before the plethora of streaming platforms, was Antiques Roadshow, Cash in the Attic and Bargain Hunt. I recall rainy summer days as a tweenager, stuck indoors tuning into uplifting afternoon TV, forced by my older sister to watch these wholesome shows... all because there was only one TV screen in our home. I dreamt of finds across our green and pleasant land, all the while safely seated in a gritty Camberwell (long before our newsagent sold Vogue Italia and ID magazine). 

Fast forward to 2017 and along came The Repair Shop. It swooped onto our screens almost a decade ago and has since become a family TV gem. During lockdown, its audience boomed. It became a soothing staple for many homes to open their doors into The Repair Shop barn and see makers work their magic on tired treasures. After almost a decade, why are we still captivated with seeing tired treasures and hope restored despite its recent troubles? Now The Repair Shop crew is embarking on their first live show tour called ‘Secrets from the Barn’. Instead of the Barn, they'll be traveling by bus to share their favourite repair stories and tackle problems in a Q&A session. 

To the uninitiated, I perhaps lost you at Bargain Hunt. The Repair Shop is a gentle show about tired treasures restored back to life by a myriad of craftspeople set in a picturesque barn in West Sussex. The list of these restorers reads as a fitting extension to the butcher, the baker, and the candlestick maker. Depending on its core material, each object, is matched with one of them. There is a carpenter, a goldsmith, a hatter, an upholsterer, a horologist and a leathersmith. A cobbler, a luthier, a seamstress, a ceramicist and a metalsmith appear too. Then a vintage electrician, a book conservator, a silversmith, a percussionist restorer, an organ builder and a painting conservator.  Finally, in a league of their own – the teddy-bear repairers! 

Suspense is weaved into the show as we want to see the object ‘before’ and ‘after’. During the repair, we eavesdrop on the challenges faced by the restorer trying to fix the object. The reveal moment is the show’s climax - seeing the object restored to full glory and reunited with its custodians.  

When the object is associated with loss or hardship, the stories will quiver the stiffest upper lip. I never imagined I could be tearful about the restoration of a teddy bear, a toy plane or a tractor.  Clearly it is not the objects that are important, but the treasured memory of those whom they belonged to and the enduring love of the family members who brought the objects into the barn. 

Our fondness for The Repair Shop is a quiet longing for things to be fixed both within and without. 

One day in the future, reality TV shows, like The Repair Shop, will be relics themselves. Pored over by generations to come, eager to learn what we were like. But not all such shows are made equal. I hope The Repair Shop is treasured just like those teddy-bears. Why? Because it says so much about us today. 

We are tiring with our throwaway culture – click, scroll and repeat. Things built to pass, made of materials that we cannot pronounce, and that nature cannot digest. Unforgettable one season later. Crafted often in upsetting conditions for workers, without fair pay, lunchbreaks or daylight. Our fondness for The Repair Shop is a quiet longing for things to be fixed both within and without. It is affection for those who are not with us now, an appreciation for craftsmanship and the resourcefulness in the face of waste. We are charmed by the craft of repair but why? 

Suffice it to say the Millennial, Zillenial, Gen Z, Alpha, and Beta generations did not grow up in a ‘make do and mend culture’. I know my mother is sad I wear red and white snowflake Scandinavian handmade mittens with holes in them. I cannot line a curtain. We kind of all know that the repair culture that Boomers and beyond practiced has been lost. But we long for it to be revived again. 

‘Humpty dumpty sat on the wall . . . all the king’s horses and all the king’s men couldn’t put humpty together again’. As children we know instinctively this is tragedy, a broken toy or person that cannot be fixed. Our preference for mending as a virtue, is instilled in us from a young age.  

Mending things is satisfying and makes a positive contribution because the object can be used or admired in its full glory once again. It reduces waste by preventing us from buying new things and is therefore resourceful. Many of us ‘click and collect’ not just because of price but also convenience. There is deep satisfaction in salvaging something that you own or in having it restored with expert help when its beyond your ability. 

Many of the things we buy now couldn’t make it to The Repair Shop because they wouldn’t survive being passed down. Things manufactured by machine, out of synthetic materials are not strong contenders for heirlooms of tomorrow. Visitors to The Repair Shop own something precious but durable and worthy of being restored by an expert.   

Craftmanship is beautiful.  Revealing what it takes to repair gives us deeper appreciation for it and the hands that made it. When we see what it took to ‘remake’ we foster respect for the skilfulness of the craft.  

The intergenerational quality strikes a chord in a culture preoccupied with youthfulness and anti-aging. Often families come into the barn together and recall a fond memory of a loved one from another generation. The story behind the piece and the person it belonged to, is fascinating. Our affection and love for our grandparents and beyond is endearing and it is uplifting to see this fondness on screen. 

Then there is the big reveal, the dust sheet is lifted and the artisan reveals the repaired masterpiece. If you make it to the end of the story the reward is to see the dramatic change. It can be emotional, at the end when the custodian sees the object restored. Emotions run high; there is joy, gratitude and a sense of satisfaction that the broken object is revived and the memory of the loved one lives on.  

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Article
Comment
Digital
Sustainability
5 min read

Big Tech is gaslighting us into waste

After being nudged to ditch yet another working device, I’ve had enough

Jean is a consultant working with financial and Christian organisations. She also writes and broadcasts.

A flat screen on a desk displays a colourful pattern.
BoliviaInteligente on Unsplash,

I wasn’t supposed to write this article. Actually, I was going to about a month ago. But I decided against it because I had a good experience with a Big Tech company, but today I changed mind. Let me start from the beginning.  

Back in 2018, I bought a Samsung flatscreen TV for a flat I was renting in Southfields, if you don’t know South London well, that’s basically Wimbledon. I had just moved back to London. I remember I was excited about it because I hadn’t bought a TV for any of the other places I had lived in. I remember doing all the research. I wanted a Samsung because I am not an Apple person. I couldn’t afford the latest Samsung flatscreen, so I got a mid-range one. It was just as good as I thought it was going to be. In fact, I was pleasantly surprised by the quality for the price I paid. 

When I moved back home during the pandemic, it became the kitchen TV and is still going strong. This Samsung TV is fantastic. The picture is crisp. If I am streaming a show in HD, it gets even better, noticeably better. Compared to the new, bigger TV, in the front room, it’s like night and day. Imagine my surprise when, some of the apps I regularly use on my good old kitchen TV stopped working. The TV works perfectly, but the apps no longer support my TV. In other words, Samsung and the app providers want me to buy a new TV when my TV is not broken. How can I throw away or upgrade a TV that isn’t broken? 

Now you might be thinking it’s not necessarily a deep concern to hold. But this has happened to me before. My tablet, yup, another Samsung product, works perfectly well. It does what I want it to do. I bought it in 2020. I have no need, reason or desire to upgrade or buy another tablet. I was absolutely fine. That is until earlier this year, when Samsung rolled out a software update. My phone was updated automatically. The user interface changed, security is better and Gemini, Google’s version of ChatGPT, has been integrated into my search engine. The update was so transformative, that I questioned why my tablet also hadn’t updated automatically. I kept refreshing the updates screen, hoping it would come through, but nothing happened. So, as any self-respecting millennial would, I googled it.  

What did I find? Samsung is no longer providing updates for my tablet. It is five years old, how does that even make sense? Again, I find myself with a working product, no scratches, no malfunctions, no problems whatsoever. A product I love but I am again being forced to eventually ‘throw it’ because Samsung have stopped providing software updates for it.  

In sharp contrast to Samsung's sudden obsolescence in my life, I was left delighted after, yet another tech fail instead led to a positive outcome. Last month, the screen on my Fitbit suddenly stopped working. My steps and sleep were still being captured and recorded in the app, I just couldn’t see anything, including tell the time.  As you would expect, I thought, ‘Here we go again, another Big Tech company forcing me to buy another product’. I had determined I wasn’t buying a new Fitbit. Instead, I decided I would contact Google. In the Fitbit app, you can get Google to call you back. So, I did and immediately, I found myself speaking to a lovely gentleman in San Francisco. Within five minutes, we concluded that there was a genuine fault. I sent my broken Fitbit off and two days later I received a refurbished replacement. After this experience, I felt okay again about Big Tech. I was in a good place, no need to write this article. Until today.  

This afternoon, as I opened Microsoft Word. There was an announcement. From 14th October 2025, Microsoft will no longer support Office 2019. I am actually shaking my head in disappointment as I type this. Why is this a big deal? When I bought my PC in 2020, I made a deliberate choice to buy the packaged version of Microsoft Office and make a one-off payment. I did not want to entertain or engage in Microsoft’s attempt to turn a packaged good product, Office, into a subscription product Microsoft 365, to extract more money from me in the long run. But here I am again, being forced to do away with a perfectly good, working product by another Big Tech company all in the name of profit.  

These things annoy me because I am being coerced into making choices that go against my value system. I would not describe myself as overtly climate conscious, but I am against waste. I do not subscribe to the idea of a culture that creates and fosters a society driven by consumerism at the behest of profit. Whilst Microsoft, isn’t asking me to throw away a physical product, its actions are causing me to think it is okay to do away with a perfectly decent product for no good reason. The only reason why Samsung and Microsoft are forcing me to change my working products, products that I am happy with is, so that they make more money. I am loyal to them. I have nowhere else to go. They provide a good service we have all encountered, the gradual, then sudden decline of our phone batteries around about the 18-month mark. Another example of unnecessary waste.  

It all feels a little disheartening. We can no longer take these brands’ values at face value. Excellence and quality no longer mean superiority and long lasting. Instead, they mean ‘excellent until we release a new version next year when you ought to buy again or else we will stop supporting you’. No wonder we are all slightly suspicious of Big Tech, we don’t believe they represent what they say represent. We no longer trust that their ‘yes means yes and their no means no’. 

Sadly, in politics the climate discussion has been reduced to a debate around the viability of achieving net-zero in x many years. But what would happen if we broadened out the conversation, and we looked a little bit deeper into the areas of genuine waste. Areas where our consumerist profit driven approach is forcing us to waste rather than steward the world’s limited resources. What would it look like if governments held corporations accountable for practices that force consumers to buy more than they need? Not to stifle innovation or growth but to stop waste. I don’t want to throw away my phone, tablet or TV but sadly Samsung is forcing me to. That just can’t be right. 

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If you enjoy Seen & Unseen, would you consider making a gift towards our work?
 
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