Weekend essay
Creed
Ethics
Justice
7 min read

After the fall: the Post Office scandal and the search for justice

Falls from grace, like that of the Post Office’s CEO, prompt Graham Tomlin to dissect the problems of justice and mercy.

Graham is the Director of the Centre for Cultural Witness and a former Bishop of Kensington.

A tense-looking woman, sitting at  desk, stares into the middle disance.
Lia Williams as Paula Vennells in Mr Bates vs The Post Office.
ITV Studios/ITV.

It was November, and I was in Rome. With the new year on the horizon, newsagents were displaying calendars for 2024. One in particular seemed to show up in just about every street vendor available: the ‘Hot Priest Calendar’.  

It had pictures for every month of young, bronzed, good-looking priests, resplendent in brand new, ironed black clerical shirts, smouldering into the camera. I've no idea whether they were real priests or just models in clerical garb. I didn't buy one, but it did get me thinking of why they had produced it. Was this a recruitment drive for clergy in the Roman Catholic Church? Something for the nuns to put on the wall of the convent? It was hardly aiming to attract women by saying if you become a Catholic you could bag one of these hunky chaps, as priests are, well, supposed to be out of reach.  

I suspect it was just trying to tell the world that the Church is cool after all. That the church is for good-looking, shiny people, not just the regular ones with wrinkles and expanding waistlines.  

The embarrassment and shame are real and proper and yet there is, in my view, something at the heart of it which seems to be mistaken.

I was thinking of this recently while watching the story of the Post Office scandal unfold. This dreadful story is, to be frank, a bit of an embarrassment for the Church of England. This horrendous miscarriage of justice has its heart not just a Christian but a priest. I met Paula Vennells once. While I was Bishop of Kensington, we planned a big conference for all the vicars in the Diocese of London. At the time, Vennells’ star was rising in ecclesiastical circles. People had just noticed that the head of the Post Office not only went to church, but was also ordained, and so she was getting invited to speak at all kinds of conferences. She agreed to come and, to be fair, was gracious, unassuming, polite. There was nothing to suggest she was soon to become the object of public opprobrium that she is now. 

She would definitely not go on a Church Calendar these days. But then who would? The last decade has seen a succession of scandals and falls from grace – Harvey Epstein, Huw Edwards, Russell Brand, Philip Schofield - and Christian leaders are not exempt. Jean Vanier, Ravi Zacharias, Mike Pilavachi – the list goes on – and now Paula Vennells. We Christians hang our heads, as it seems such a deep failure - how can someone profess to be a Christian – even a vicar - and yet do such things? The embarrassment and shame are real and proper and yet there is, in my view, something at the heart of it which seems to be mistaken.  

Celebrities are celebrated because we believe they are different from us ordinary mortals. But sooner or later, it turns out they have the same temptations, their bodies sag, their flaws get exposed. 

Helmut Thielicke was a German theologian who opposed the Nazis during the Second World War and somehow survived. His was a crucial voice in the German church and nation as it struggled to its feet again after the trauma and destruction of those years. The big question Germany faced at the time was how a modern sophisticated Christian nation had been so easily seduced by evil? They also struggled with the question of shame. What were German Christians to do with the guilt that hung over them after the Nazi years? 

Thielicke was a brilliant preacher and drew huge crowds to his church in Hamburg. In one of his sermons he took as his text St Paul’s line, that Christians are “a letter from Christ, written not with ink but with the Spirit of the living God, on tablets of human hearts.” He asked his congregation the question: what kind of letter are you? Is a Christian meant to be an advert for God? Is the Christian a shiny product of divine handiwork so that God, like some marketing agent, says ‘Look at her – isn’t she is fine person? Wouldn’t you like to be like her?’ 

When she was being feted by all, we might have said that about Paula Vennells. But not any more. And that’s the problem of celebrity Christians, or celebrities of any kind for that matter. They are used as adverts for the brand they profess, religious or otherwise: “Use this shampoo, follow this diet, believe this religion, like this celebrity does, and you could be like them.”  

Celebrities are celebrated because we believe they are different from us ordinary mortals. But sooner or later, it turns out they have the same temptations, their bodies sag, their flaws tend to get exposed in the extra scrutiny they face in a gossipy age like ours. The hunky priests in the calendar may look good but I suspect their lives are as shadowy and compromised as the rest of us. Every now and again you find a life that is remarkable, but even then there are dark corners. Mother Teresa famously said that she rarely experienced the presence of God and struggled with lifelong depression. If we are meant to be adverts for God, we’re not very good ones. 

Thielicke’s point was that Christians are not meant to be adverts for God but letters from him. And the letter, written on the human heart, says something like this: “Here is a poor, weak human being with their own strengths and frailties, moments of courage and moments of great weakness, struggling to live a good life but failing much of the time. And yet, despite that failure, God still forgives, accepts, loves and stands by them.”  

And forgiveness is not an excuse. It doesn’t say ‘it didn’t happen’, but it says, ‘it did happen’ and it was bad, but a new start is always possible.

It sounds scandalous I know. Hearing about the Post Office scandal, all we want is for the perpetrators to be found guilty and punished. And rightly so. Justice must be done. Paula Vennells and her staff seems to have stuck stubbornly to the laughable view that the Post Office had been infiltrated by hundreds of criminal sub-postmasters, intend on defrauding the public purse. They lacked the sense or courage to question their own IT system, despite being warned it was faulty.  

Yet divine and human justice work in different ways. Not least because God, unlike human judges, sees the dodgy things we all do, not just those whose sins get found out because they are in the public eye. Human justice systems must take their course, crimes must be punished, and attempts made to turn around the lives of those caught in patterns of criminality. Yet underneath human justice lies divine justice, which promises an ultimate judgment, even for those who escape human justice. Yet at the same time, it offers not just justice, but mercy - the gift of a more profound and ultimate forgiveness, which, if accepted, does not override the penalties of human justice, but enables the possibility of redemption in the longer term. 

Martin Luther often used a Latin phrase to describe Christians – that they are simul iustus et peccator - ‘at the same time righteous and sinful’. Like an alcoholic who is never encouraged to say that were an alcoholic, but that they are a recovering one, an honest Christian doesn’t say ‘I was a chronic worrier, greedy, someone who struggles with lust,’ but ‘I am such things, and yet faith in Jesus makes a difference in helping me not to be.’ St Paul once said: ‘Christ Jesus came into the world to save sinners – of whom I am the worst.’  Not I was the worst, but I am. I remember Frank Bruno once saying “I’m not much of a Christian – I’ve been a sinner all my life.” He hadn’t quite understood - Christians are only ever recovering sinners.  

Paula Vennells and the others responsible for the Post Office scandal will have to face justice one day. It may, for some, even mean prison. But, as many in our prisons up and down the country know, lots of people find God in prison - not as a literal ‘get out of jail free card’ – the justice system doesn’t play Monopoly – but a realisation that however bad your crimes, however murky our misdemeanours or sly our sins, forgiveness is possible. And forgiveness is not an excuse. It doesn’t say ‘it didn’t happen’, but it says, ‘it did happen’ and it was bad, but a new start is always possible, and the love and forgiveness of God is available, even for the worst of people - for good-looking priests who struggle with temptation, for celebrities who fall from grace. Or even ordinary people like us.  

 

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Justice
5 min read

Mercy of any magnitude is scarce

Today’s cynicism, means justice really needs tempering.
In a court room a judge looks out across it as a lawyer standing addressing her turns his head to look.
Rhoda Griffis and Michael B. Jordan in Just Mercy.

My friend Jo was killed by a lorry driver while she was cycling to work. She was thirty-four. The driver wasn’t paying attention. A couple of distracted minutes had tragic consequences. One life was lost; many others would never be the same again. 

Months later, in court, the driver pled guilty to causing death by careless driving, and the judge warned him that he was facing time in prison. But between the verdict and the sentencing, Jo’s parents wrote to the judge asking him to show mercy. 

So he did. The driver didn’t go to jail. He was spared the punishment that our legal system says he deserved. He admitted his guilt, and he didn’t ask for leniency or mercy or forgiveness, but Jo’s parents showed it anyway. They even made a point of going over to him to tell him clearly that they forgave him for taking their daughter’s life. 

The court case was covered by national and local media, with one newspaper summing up what had happened with the headline: ‘Death driver shown mercy.’ 

It made national news because mercy of this magnitude is rare in society today. In fact, mercy of any magnitude is scarce. We live in an increasingly polarised world, where our desire for justice eclipses the beauty of mercy because we cannot see how both could exist at the same time. We want justice, and rightly so. We want people to pay for harm they have caused and we especially cannot abide it when the obviously guilty use their power, wealth or status to get them off the hook. 

Extending mercy seems to us to come at the expense of justice. If we forgive, somehow that seems to deny the damage caused. 

But cancel culture is rapidly turning our society into a place where anyone with a remotely public profile needs to live in fear of saying or doing anything wrong. We increasingly err on the side of cynicism when someone says they are sorry. We dismiss apologies, even when accompanied with tears and distress, as a stunt or ‘too little too late’ or more to do with being caught than with the original offence. We have become predisposed to assume the worst. 

We start by recognising that justice in its purest form, at its best, is inherently merciful because it wants repentance more than it wants retribution.

I wonder if we have strayed beyond the necessary and right fight for justice into an insatiable appetite for vengeance, which leads us to a place where there is no space for contrition. If guilt is irredeemable, punishment must be permanent and absolute.  

We argue that mercy is not deserved. And we are right. But it never is. If it were deserved, it wouldn’t be mercy. The very definition of mercy is that it is undeserved – to receive mercy is to receive kindness, compassion and forgiveness that you have no right to, no claim on, no reasonable grounds to expect. 

But a bigger problem with our desire for justice over mercy is that we are not consistent. I know that my default is to want justice when I am wronged, but mercy when I am in the wrong. Who among us has not made a mistake or hurt someone else but then defended our actions by claiming mitigating circumstances or good motives? We want to be forgiven. Even when we know we have done wrong, we do not want to be punished. 

I’m self-centred in my approach to mercy and justice. I am also way more lenient when those I love get things wrong than I am when someone hurts someone close to me. I assume that those dear to me had the best intentions, and those I don’t know or don’t like had the worst. My friends meant well; my enemies meant harm.  

The Bible presents God as both merciful and just. It repeatedly affirms his concern for victims of injustice and reminds anyone who claims to know him that, if they really do, pleading the cause of the vulnerable and marginalised will be an inevitable (even required) outworking of that. It says that getting justice for the oppressed is more important to God than religious rituals such as fasting from food. In fact, it calls caring for the afflicted and distressed “true religion”. 

But at the same time, Jesus told the religious people around him – the justice-warriors of his day who looked out for the slightest misdemeanour in others so they could call them out on it – that they needed to learn that God prefers mercy to sacrifice. Indeed, there is no example in the Bible of anyone pleading for mercy and God denying them. Even the most wicked and cruel abusers of power, if they humbled themselves and cried out to God for mercy, were shown it. 

And it is not just God who exercises both justice and mercy. He says that he wants ordinary human beings to act justly and love mercy. In Christianity, justice and mercy are not pitted against each other; they are woven together as time and time again we are invited to live a better way by valuing and practicing both. Jesus criticised the religious leaders of his day for following all sorts of detailed and pedantic rules while neglecting what he called “the weightier matters of justice, mercy and faithfulness” and ultimately he died on the cross in the most astonishing act of faithfulness to bring perfect justice and limitless mercy. 

But how do we mere mortals do both? We start by recognising that justice in its purest form, at its best, is inherently merciful because it wants repentance more than it wants retribution. Without repentance, there can be no reconciliation or restoration. A society that rules out redemption – that says no apology or atonement can ever be enough – will soon become a harsh and hopeless place. Biblical justice always leaves space for mercy. So must we. 

 

‘Natalie Williams' Tis Mercy All: The Power of Mercy in a Polarised World is published by SPCK.