After the fall: the Post Office scandal and the search for justice

Falls from grace, like that of the Post Office’s CEO, prompt Graham Tomlin to dissect the problems of justice and mercy.

Graham Tomlin

Graham is the Director of the Centre for Cultural Witness and a former Bishop of Kensington.

A tense-looking woman, sitting at desk, stares into the middle disance.

Lia Williams as Paula Vennells in Mr Bates vs The Post Office.

ITV Studios/ITV.

It was November, and I was in Rome. With the new year on the horizon, newsagents were displaying calendars for 2024. One in particular seemed to show up in just about every street vendor available: the ‘Hot Priest Calendar’.

It had pictures for every month of young, bronzed, good-looking priests, resplendent in brand new, ironed black clerical shirts, smouldering into the camera. I've no idea whether they were real priests or just models in clerical garb. I didn't buy one, but it did get me thinking of why they had produced it. Was this a recruitment drive for clergy in the Roman Catholic Church? Something for the nuns to put on the wall of the convent? It was hardly aiming to attract women by saying if you become a Catholic you could bag one of these hunky chaps, as priests are, well, supposed to be out of reach.

I suspect it was just trying to tell the world that the Church is cool after all. That the church is for good-looking, shiny people, not just the regular ones with wrinkles and expanding waistlines.

The embarrassment and shame are real and proper and yet there is, in my view, something at the heart of it which seems to be mistaken.

I was thinking of this recently while watching the story of the Post Office scandal unfold. This dreadful story is, to be frank, a bit of an embarrassment for the Church of England. This horrendous miscarriage of justice has its heart not just a Christian but a priest. I met Paula Vennells once. While I was Bishop of Kensington, we planned a big conference for all the vicars in the Diocese of London. At the time, Vennells’ star was rising in ecclesiastical circles. People had just noticed that the head of the Post Office not only went to church, but was also ordained, and so she was getting invited to speak at all kinds of conferences. She agreed to come and, to be fair, was gracious, unassuming, polite. There was nothing to suggest she was soon to become the object of public opprobrium that she is now.

She would definitely not go on a Church Calendar these days. But then who would? The last decade has seen a succession of scandals and falls from grace – Harvey Epstein, Huw Edwards, Russell Brand, Philip Schofield - and Christian leaders are not exempt. Jean Vanier, Ravi Zacharias, Mike Pilavachi – the list goes on – and now Paula Vennells. We Christians hang our heads, as it seems such a deep failure - how can someone profess to be a Christian – even a vicar - and yet do such things? The embarrassment and shame are real and proper and yet there is, in my view, something at the heart of it which seems to be mistaken.

Celebrities are celebrated because we believe they are different from us ordinary mortals. But sooner or later, it turns out they have the same temptations, their bodies sag, their flaws get exposed.

Helmut Thielicke was a German theologian who opposed the Nazis during the Second World War and somehow survived. His was a crucial voice in the German church and nation as it struggled to its feet again after the trauma and destruction of those years. The big question Germany faced at the time was how a modern sophisticated Christian nation had been so easily seduced by evil? They also struggled with the question of shame. What were German Christians to do with the guilt that hung over them after the Nazi years?

Thielicke was a brilliant preacher and drew huge crowds to his church in Hamburg. In one of his sermons he took as his text St Paul’s line, that Christians are “a letter from Christ, written not with ink but with the Spirit of the living God, on tablets of human hearts.” He asked his congregation the question: what kind of letter are you? Is a Christian meant to be an advert for God? Is the Christian a shiny product of divine handiwork so that God, like some marketing agent, says ‘Look at her – isn’t she is fine person? Wouldn’t you like to be like her?’

When she was being feted by all, we might have said that about Paula Vennells. But not any more. And that’s the problem of celebrity Christians, or celebrities of any kind for that matter. They are used as adverts for the brand they profess, religious or otherwise: “Use this shampoo, follow this diet, believe this religion, like this celebrity does, and you could be like them.”

Celebrities are celebrated because we believe they are different from us ordinary mortals. But sooner or later, it turns out they have the same temptations, their bodies sag, their flaws tend to get exposed in the extra scrutiny they face in a gossipy age like ours. The hunky priests in the calendar may look good but I suspect their lives are as shadowy and compromised as the rest of us. Every now and again you find a life that is remarkable, but even then there are dark corners. Mother Teresa famously said that she rarely experienced the presence of God and struggled with lifelong depression. If we are meant to be adverts for God, we’re not very good ones.

Thielicke’s point was that Christians are not meant to be adverts for God but letters from him. And the letter, written on the human heart, says something like this: “Here is a poor, weak human being with their own strengths and frailties, moments of courage and moments of great weakness, struggling to live a good life but failing much of the time. And yet, despite that failure, God still forgives, accepts, loves and stands by them.”

And forgiveness is not an excuse. It doesn’t say ‘it didn’t happen’, but it says, ‘it did happen’ and it was bad, but a new start is always possible.

It sounds scandalous I know. Hearing about the Post Office scandal, all we want is for the perpetrators to be found guilty and punished. And rightly so. Justice must be done. Paula Vennells and her staff seems to have stuck stubbornly to the laughable view that the Post Office had been infiltrated by hundreds of criminal sub-postmasters, intend on defrauding the public purse. They lacked the sense or courage to question their own IT system, despite being warned it was faulty.

Yet divine and human justice work in different ways. Not least because God, unlike human judges, sees the dodgy things we all do, not just those whose sins get found out because they are in the public eye. Human justice systems must take their course, crimes must be punished, and attempts made to turn around the lives of those caught in patterns of criminality. Yet underneath human justice lies divine justice, which promises an ultimate judgment, even for those who escape human justice. Yet at the same time, it offers not just justice, but mercy - the gift of a more profound and ultimate forgiveness, which, if accepted, does not override the penalties of human justice, but enables the possibility of redemption in the longer term.

Martin Luther often used a Latin phrase to describe Christians – that they are simul iustus et peccator - ‘at the same time righteous and sinful’. Like an alcoholic who is never encouraged to say that were an alcoholic, but that they are a recovering one, an honest Christian doesn’t say ‘I was a chronic worrier, greedy, someone who struggles with lust,’ but ‘I am such things, and yet faith in Jesus makes a difference in helping me not to be.’ St Paul once said: ‘Christ Jesus came into the world to save sinners – of whom I am the worst.’ Not I was the worst, but I am. I remember Frank Bruno once saying “I’m not much of a Christian – I’ve been a sinner all my life.” He hadn’t quite understood - Christians are only ever recovering sinners.

Paula Vennells and the others responsible for the Post Office scandal will have to face justice one day. It may, for some, even mean prison. But, as many in our prisons up and down the country know, lots of people find God in prison - not as a literal ‘get out of jail free card’ – the justice system doesn’t play Monopoly – but a realisation that however bad your crimes, however murky our misdemeanours or sly our sins, forgiveness is possible. And forgiveness is not an excuse. It doesn’t say ‘it didn’t happen’, but it says, ‘it did happen’ and it was bad, but a new start is always possible, and the love and forgiveness of God is available, even for the worst of people - for good-looking priests who struggle with temptation, for celebrities who fall from grace. Or even ordinary people like us.

Voting is much more than a token gesture

The political practice can capture something heavenly.

Joel Pierce

Joel Pierce is the administrator of Christ's College, University of Aberdeen. He has recently published his first book.

A sign reading 'polling station' stands by the entrance to a church.

What makes an act sacred? Who it excludes, or who it welcomes? I found myself pondering this looking at the thin metal discs in the box I’d pulled off the shelf. I’d seen their tagged under glass at Scotland’s National Museum. Now, in an archive housed in the old kitchen of our rural community’s school, I had my first chance to touch what was once called “the open sesame to the bliss of so great a mercy”, a Church of Scotland communion token. Now items for collectors, filling drawers in local history museums, they once were the necessary payment for participation in one of the rites at the heart of Christian worship. They were the coin that verified that its holder’s faith and morals had been examined by an elder of the kirk and been found satisfactory.

Holy Communion, or the Eucharist as it is called in other churches, has its origins in the Last Supper, a meal of bread and wine Jesus shared with his disciples on the night before his crucifixion. Christians may disagree on the exact meaning of the meal, but all hold that it is, in some way, sacred and central to the Christian life and the recognition and celebration of Christian community. Communion tokens were but one example of a strategy that Christians have employed time and again to ensure that the mystery and sacrality of the meal is properly recognised: stopping the wrong sorts of people from participating in it. Ironically, in this we have often been much more discerning, or perhaps discriminating, than Jesus himself. The companions he chose to initiate the practice were a quarrelsome lot. They were mostly provincial fishermen more concerned with establishing their place in the new kingdom they imagined Jesus would establish after overthrowing the Romans than in participating in the meal with due reverence and seriousness.

All who came were for that day, in that room, in that act, equal. All who came were welcome. No one was turned away.

A year later, I found myself sitting behind a table in the rear of our community’s nursery. It was election day for the Scottish Parliament, and I had added polling clerk to the miscellany of part-time jobs I had taken after finishing my studies. We had all arrived early to ensure that we had time to wrestle enough string and cable ties together to secure the polling station sign around the ancient tree that marked the entrance of the nursery’s car park before polls opened at 7am. It was the first, and only time I have worked a sixteen-hour day, and my exhaustion at the end of it probably contributes to much of it being a bit of blur. What I do remember is the flow of people: mums in smart blouse and skirt combinations with kids in tow, fitting us in first thing before a stop by the childminder’s on the way to the office; tradespeople and farmers catching us between jobs, their trousers still spattered with paint or mud; scions of the local aristocracy; proud parents bringing teenagers to vote for the first time once the school day ended; a couple with a young baby, asleep for now, arriving just before closing, “We’re not too late are we?”.

My fellow poll workers, two old hands, knew most of our customers by sight. I knew a few, mainly other parents I had met during school and nursery drop-offs, but it didn’t matter as the rite was the same for all. They would approach the table, give us their name and address, and once a line was drawn through them on our roll, they were given the elements, two ballots, one to vote for their constituency Member of the Scottish Parliament, and another to vote for their preferred party. All who came were for that day, in that room, in that act, equal. All who came were welcome. No one was turned away. All that was needed was their word that they were who they said they were. Once the ballots were completed, we made sure they put each in the correct ballot and then they were out the door, on to the rest of their day.

Perhaps it is also true that sometimes, as much by accident as intention, we happen upon a form or practice in our shared political life which captures something of heaven.

As someone who did my first voting in the United States, I was a little stunned the first time I cast a ballot in the UK. Instead of having to use a black ink pen to assiduously fill in ovals on a ballot that felt like an extended multiple-choice test, all I needed to do was make a single penciled ‘X’ on a half sheet of coloured paper and make sure it wound up in the secure box. Was that it?

As I’ve reflected on that experience and had a few more goes of voting here, I have come to appreciate the elegance of the British approach. Instead of making the voter feel like an overwhelmed bureaucrat having to make a couple dozen underinformed choices on matters as diverse as national representatives, state laws, school boards, and local ordinances, the simplicity of the UK ballot means that what is centred is the social meaning of the act itself. We may be differentiated on all other days by class, culture, income, region, or football club allegiance, but in this act we come as close in our political practices as we ever do to touching something which Christians know, something which Christians sometimes see as they share Communion, that all these distinctions are ultimately passing, that beyond them each one of us is imbued with a dignity which the greatest worldly failure cannot take away from us and to which the greatest worldly success cannot add.

There is a school of thought in political theory which says that all our most important political concepts are actually secularised theological ones. They say, for example, that our exalted ideas of state sovereignty find their origins in our forebears’ understanding of God’s. Theologians draw various lessons from this approach, some worrying that what it really reveals is that we have made an idol of the state. They may be right, but perhaps it is also true that sometimes, as much by accident as intention, we happen upon a form or practice in our shared political life which captures something of heaven. It is not wrong, I think, to accord such secular practices a certain level of sanctity. It is not wrong to call the principle of ‘one person, one vote’ in some sense sacred.

No longer are we allowed to trust that people are who they say they are. They are assumed to be imposters until they produce a piece of paper which says otherwise.

But once that sacredness has been granted, we face a very similar problem to the one faced by those early Scottish reformers regarding Communion. How do we ensure this sacredness is protected, that it does not become debased? A traditional answer has mirrored the reformers’ approach to communion: erecting hurdles to ensure that only the truly worthy are allowed to participate. The unmaking of this approach has been the slow work of centuries as the franchise was eventually extended down the social and property ladder to all male citizens and, then, belatedly, to all women as well. What I experienced at the polling station that day was a miracle secured by many years’ of struggle, reform, compromise, and collective recognition that what has made this act sacred is not its exclusion, but its welcome. In this it has mirrored the welcome of most contemporary Communion services in the Church of Scotland where participants are, to be sure, asked to approach the act soberly, having examined themselves and made confession to God, but where the default is to trust that people have done so. No longer are people considered unworthy until proven otherwise by their possession by a metal disc.

When I first heard of the possibility of the introduction of Voter IDs at polling places, my mind immediately flew to how such laws were aimed in the United States. Like here, there is little to no actual evidence of voter fraud there, but in a country where the archaic system of the Electoral College means a few thousands votes in the right state can decide a presidential election, there is a real threat that such laws will sway election results. Here the influence of such laws is less clear. While they do seem to have a small effect of driving down participation, at last year’s local elections four pre cent of eligible non-voters cited the ID requirement as the reason they did not vote, recent election results have not been dramatically out of step with opinion polling.

What I do worry about losing with these laws is a little bit of the elegance and dignity which has previously imbued the UK system. No longer are we allowed to trust that people are who they say they are. They are assumed to be imposters until they produce a piece of paper which says otherwise. It is a small change, but one which nudges the rite closer to being just one more bureaucratic transaction, a bit more like picking up a package or going to the bank, than one of our most important public rites. It is a precaution that seeks to preserve the sacredness of the act, but is chipping away at what it is that makes it sacred.
If I wind up working in a polling station on July 4th, I will dutifully check every voters’ ID prior to handing them a ballot. I will send friends and neighbours home to get theirs if they’ve forgotten it. I will be careful to bring my own. I am sure if I had lived in former times in Scotland, I also would have been careful to remember to take my communion token to church. Those are the rules of admittance and the rite is too important to skip. However, I will mourn a little for what has been lost and hope for more places where we recognize the possibility of the sacred dwelling in our practices of welcome, recognition, and trust rather than exclusion.