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Attention
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5 min read

“I’m just not good at staying in touch”

Rather than make excuses, be honest.

Iona is a PhD candidate at the University of Aberdeen, studying how we can understand truth. 

A woman holds her phone up in her hands and looks at it in a slightly vexed way.
David Suarez on Unsplash

This is an article about honesty… but we’ll get to that.  

I cannot count the number of times I have heard some variation of the phrase “I’m sorry, I’m just not very good at staying in touch” or “I’m just terrible at texting, sorry”. Usually, such apologies are accompanied by a shrug of the shoulders, a helpless smile, sometimes even a hint of smugness. Every time I experience such an interaction, I get a little closer to losing my patience. So, it’s probably safer for everyone if I voice my thoughts in this way, safely tucked away behind a screen.  

What’s going on here? I believe it’s quite simple: dishonesty. Now, I don’t wish to unjustly accuse anyone of lying, much less assume ill intent. I’m sure everyone who has ever said that to me has believed it to be true. But, as we will see, that’s part of the problem.  

Nobody is naturally ‘good at staying in touch’. Nobody is naturally ‘good’ at texting. These aren’t ‘natural’ forms of communication, or even ‘natural’ relationships. We have the opportunities now to meet and form connections with SO many more people than our forebears did. It is impossible to build, let alone maintain close friendships with everyone we meet. Relationships take work and effort, even with people we see regularly. So, what’s the problem with saying “I’m not very good at texting”? Isn’t it a normal, reasonable thing to say?  

The problem is that it is used as an excuse. Just because something is hard or does not come naturally does not mean we can’t do it. We do hard things all the time, if we feel they are important and worth our effort. Doing the dishes doesn’t come naturally to me and I hate doing it. Still, I don’t invite friends over for dinner and then tell them, “Sorry, I’ve made food, but you’ll have to eat it out of the pot because I’m just not very good at doing the dishes”. I value my friends (and my health) so I do the flipping dishes. I’m not as on top of it as other people but I have found ways of helping myself to do a task I ‘naturally’ struggle with.  

But back to the matter in hand: I believe that the aforementioned excuses are dishonest because finding texting hard is not actually the reason we don’t stay in touch with some people. What these phrases are hiding is “making the effort to stay in touch with you is not worth my time”. Now, obviously, most of us would never dream of saying anything quite so mean. But if we are honest with ourselves and look at our lives more closely, I do think that’s what it boils down to. Simply putting a nicer sounding lie in front of that does not make it any better.  

So how do we get out of this? The answer is simple but not easy: honesty. Be honest. With yourself, above all else. Ask yourself, truly, “Why am I bad at staying in touch?” Are you trying to stay in touch with too many people at once? Is it a time management problem? Is it an attention problem? Do you simply forget someone exists if you don’t see them? It’s ok if that is the case. Just be honest about it. Once you have correctly identified what is making it hard you can decide whether you want to find ways to make those hurdles smaller, or whether you are simply going to be more honest in future. You don’t have to directly tell someone “You aren’t worth my time” (in fact, I’d strongly recommend not doing that). You can say something like “I find that maintaining (close) friendships at distance is particularly hard for me, so I focus on friends who are geographically close to me”. Or something similar. Be honest about the reason you find staying in touch hard.  

If you are frustrated with how ‘bad you are at texting’, here are some ideas for how to make it easier on yourself. You might think about adding one or two of these to your routine at the beginning of this new year, perhaps.  

If the problem is busyness or object permanence, set reminders and/or have ‘reply-amnesties’ where you reply to the texts from the week/fortnight/month. Some apps allow you to pin chats that are important to the top of your page, so you always see them when you open the app. Or, alternatively, you can archive those you don’t need so there’s less clutter. If the problem is the medium, texting feels impersonal, you don’t like having to be constantly ‘online’, or you live in a cave on a desert island, you can find other ways. Could you arrange (regular) calls? If you’ve recently won the lottery, you could send a letter by snail mail. Whether it’s voice notes, video updates, group calls, online board games, or Netflix watch parties, the possibilities are near endless.  

One more thing: set expectations. Rather than simply telling people what you can’t do, tell them what they can expect. “Yes, I would like to stay ‘in touch’, but I prioritise the people who are geographically close to me.” “I won’t frequently reply to texts, but I do a reply amnesty every couple of weeks, so you’ll hear from me then.” If you do want to ‘be better at staying in touch’, let people know how they can help you. Maybe you struggle to initiate conversations but you’re happy to reply. Maybe you’re in a position to be able to say, “You can come visit me any time” or even “I’ll be in touch when I’m in the area and we can get together over a hot beverage or a meal.”  

Just BE HONEST. Please.  

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Review
Change
Film & TV
Sustainability
5 min read

Why is the The Repair Shop so cherished?

Memory lane and the makers work magic on tired treasures.

Sarah Basemera is a circular economy enthusiast and a founder of Canopi, a boutique for recrafted furniture.

A restorer rest on his elbows while painting a wooden rocking horse.
@therepairshoptv.

In the beginning, before the plethora of streaming platforms, was Antiques Roadshow, Cash in the Attic and Bargain Hunt. I recall rainy summer days as a tweenager, stuck indoors tuning into uplifting afternoon TV, forced by my older sister to watch these wholesome shows... all because there was only one TV screen in our home. I dreamt of finds across our green and pleasant land, all the while safely seated in a gritty Camberwell (long before our newsagent sold Vogue Italia and ID magazine). 

Fast forward to 2017 and along came The Repair Shop. It swooped onto our screens almost a decade ago and has since become a family TV gem. During lockdown, its audience boomed. It became a soothing staple for many homes to open their doors into The Repair Shop barn and see makers work their magic on tired treasures. After almost a decade, why are we still captivated with seeing tired treasures and hope restored despite its recent troubles? Now The Repair Shop crew is embarking on their first live show tour called ‘Secrets from the Barn’. Instead of the Barn, they'll be traveling by bus to share their favourite repair stories and tackle problems in a Q&A session. 

To the uninitiated, I perhaps lost you at Bargain Hunt. The Repair Shop is a gentle show about tired treasures restored back to life by a myriad of craftspeople set in a picturesque barn in West Sussex. The list of these restorers reads as a fitting extension to the butcher, the baker, and the candlestick maker. Depending on its core material, each object, is matched with one of them. There is a carpenter, a goldsmith, a hatter, an upholsterer, a horologist and a leathersmith. A cobbler, a luthier, a seamstress, a ceramicist and a metalsmith appear too. Then a vintage electrician, a book conservator, a silversmith, a percussionist restorer, an organ builder and a painting conservator.  Finally, in a league of their own – the teddy-bear repairers! 

Suspense is weaved into the show as we want to see the object ‘before’ and ‘after’. During the repair, we eavesdrop on the challenges faced by the restorer trying to fix the object. The reveal moment is the show’s climax - seeing the object restored to full glory and reunited with its custodians.  

When the object is associated with loss or hardship, the stories will quiver the stiffest upper lip. I never imagined I could be tearful about the restoration of a teddy bear, a toy plane or a tractor.  Clearly it is not the objects that are important, but the treasured memory of those whom they belonged to and the enduring love of the family members who brought the objects into the barn. 

Our fondness for The Repair Shop is a quiet longing for things to be fixed both within and without. 

One day in the future, reality TV shows, like The Repair Shop, will be relics themselves. Pored over by generations to come, eager to learn what we were like. But not all such shows are made equal. I hope The Repair Shop is treasured just like those teddy-bears. Why? Because it says so much about us today. 

We are tiring with our throwaway culture – click, scroll and repeat. Things built to pass, made of materials that we cannot pronounce, and that nature cannot digest. Unforgettable one season later. Crafted often in upsetting conditions for workers, without fair pay, lunchbreaks or daylight. Our fondness for The Repair Shop is a quiet longing for things to be fixed both within and without. It is affection for those who are not with us now, an appreciation for craftsmanship and the resourcefulness in the face of waste. We are charmed by the craft of repair but why? 

Suffice it to say the Millennial, Zillenial, Gen Z, Alpha, and Beta generations did not grow up in a ‘make do and mend culture’. I know my mother is sad I wear red and white snowflake Scandinavian handmade mittens with holes in them. I cannot line a curtain. We kind of all know that the repair culture that Boomers and beyond practiced has been lost. But we long for it to be revived again. 

‘Humpty dumpty sat on the wall . . . all the king’s horses and all the king’s men couldn’t put humpty together again’. As children we know instinctively this is tragedy, a broken toy or person that cannot be fixed. Our preference for mending as a virtue, is instilled in us from a young age.  

Mending things is satisfying and makes a positive contribution because the object can be used or admired in its full glory once again. It reduces waste by preventing us from buying new things and is therefore resourceful. Many of us ‘click and collect’ not just because of price but also convenience. There is deep satisfaction in salvaging something that you own or in having it restored with expert help when its beyond your ability. 

Many of the things we buy now couldn’t make it to The Repair Shop because they wouldn’t survive being passed down. Things manufactured by machine, out of synthetic materials are not strong contenders for heirlooms of tomorrow. Visitors to The Repair Shop own something precious but durable and worthy of being restored by an expert.   

Craftmanship is beautiful.  Revealing what it takes to repair gives us deeper appreciation for it and the hands that made it. When we see what it took to ‘remake’ we foster respect for the skilfulness of the craft.  

The intergenerational quality strikes a chord in a culture preoccupied with youthfulness and anti-aging. Often families come into the barn together and recall a fond memory of a loved one from another generation. The story behind the piece and the person it belonged to, is fascinating. Our affection and love for our grandparents and beyond is endearing and it is uplifting to see this fondness on screen. 

Then there is the big reveal, the dust sheet is lifted and the artisan reveals the repaired masterpiece. If you make it to the end of the story the reward is to see the dramatic change. It can be emotional, at the end when the custodian sees the object restored. Emotions run high; there is joy, gratitude and a sense of satisfaction that the broken object is revived and the memory of the loved one lives on.  

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