Essay
AI
Culture
13 min read

Machines and their ghosts

What impacts has artificial intelligence had on society, past, present and future? Simon Cross explores just where have our machines got us.

Simon Cross researches ethical aspects of technology and advises on the Church’s of England's policy and legislative activity in these areas.

A complex of linear and metal parts in a machine-like sculpture.
Machine complexity, in sculptural form.
Ruth Hartnup, CC BY 2.0, via Wikimedia Commons.

But Humanity, in its desire for comfort, had over-reached itself. It had exploited the riches of nature too far. Quietly and complacently, it was sinking into decadence, and progress had come to mean the progress of the Machine. 

E. M. Forster

Human cosmology has changed over the millennia. Not only from the heliocentric to the relativistic but also from organic to mechanistic. Our success in deconstructing nature and exploiting those discoveries to construct ever more capable machines now persuades many that the soul is illusory and the universe made only of physical objects reconfigurable in new and novel ways according to particular mathematical relationships. And yet. And yet the debate about our latest machines, about intelligence, and about the mysterious ghost of human consciousness – let alone soul - continues unresolved across the ages.  

The ghost in the AI machines of the past

The journey from Charles Babbage’s unfinished analytical engines to Elon Musk’s complete business empire of rockets, robot-cars and social media rants is familiar to many. Karel Čapek drew on the Slavonic Orthodox word for servitude or serfdom when he baptised the word robot in his 1920 play, R.U.R., or Rossum’s Universal Robots. Čapek’s machines eventually gained a soul but only in the final act of the play. While the term artificial intelligence (AI) is attributed to a gathering at Dartmouth College in New Hampshire, it was Alan Turing who successfully conceptualised how to fabricate robots like those of Čapek’s imagination. Turing neatly sidestepped the pesky question of whether such ‘universal Turing machines’ need human-like consciousness (let alone a soul) in a famous 1950 thought experiment posterity simply calls the Turing Test.  

The invention of finely controlled micro-processors and their ever tighter transcription onto silicon chips enabled the architecture of increasingly complex algorithmic mathematical operation. After which came operating systems with simple and accessible user interfaces and programmes exploiting a prolific increase in speed and memory. So too the invention by Tim Berners-Lee of an internet with open protocols that, via Mosaic and its browser progeny, has become the operational backbone of the world wide web. All are tales already familiar or easily told using a now ubiquitous search engine. 

A main feature of the past twenty years has been the network effect. This has concentrated power in a handful of companies, initially the FAANGs (Facebook, Apple, Amazon, Netflix and Google) but now too their Chinese counterparts Tencent and ByteDance (owners of TikTok). A European counterpart is conspicuously absent. 

The Ghost in the AI machines of the present

More recently still, advances in types of machine learning and the invention of a new suite of tools called 'transformers' has given rise to AI that increasingly resembles its human creators in one task or another even if the furore over Brad Lemoyne and Googles’ LaMDA (Language Model for Dialogue Applications) proves the relationship between intelligence, artifice, and consciousness remains deeply contested.  

The metaphysical nature of artificial consciousness notwithstanding, it is also worth reflecting, however, on what these machines may be doing to our souls – metaphorical or otherwise. Where have our machines got us?

Two features define the technological landscape of today: data and prediction. Exactly how those ingredients combine depends on the machine in view. 

Satellite around earth
AI helps interpretate atmospheric data into weather forecasts. While below, the Internet itself now accounts for around 2% of carbon emissions. IMAGE CREDIT: ESA–J. Huart, CC BY-SA IGO 3.0

Some of our machines are focussed on the external world. Data gathering, its interpretation and use for prediction underpin a whole suite of tasks from geophysical remote sensing to weather forecasting and predicting real-time energy demand; to medical image interpretation for diagnosis; to monitoring and managing replacement life cycles of critical infrastructure. Not forgetting that the internet itself now accounts for around 2% of annual global emissions.

But many of our machines are focussed on the internal: the mental and psychological world of human being. In the machines of entertainment and social media, data and prediction serve a mundane but vital goal of securing our attention to facilitate advertising. Every user of the web is simultaneously subject and object, exposed to adverts and tailored content (though how tailored it really is, is moot according to some recent research from Mozilla showing that user controls have little effect on which videos YouTube’s influential AI recommends). We are concurrently enmeshed in a secondary and highly sophisticated real-time bidding market that captures trades and parses data about us every time we connect to the web. Shoshanna Zuboff calls it surveillance capitalism.  

Ever find it tough to stop doomscrolling or to put your own portable machine down for very long? That’s partly because constant experimentation identifies the best type of presentation, not just content, to captivate you most personally. But when it comes to corralling attention, data, prediction, and seductive design aren’t the only options. Friction makes signing up easy but quitting difficult by design, while dark patterns add subliminal twists like ambiguously labelled toggles and countdown clocks that nudge us toward actions that favour the product or service provider. Herbert Simon calls it all the attention economy. 

Yet human souls being what they are, anger, argument and scandal are good for business. 

Social media companies are, for reasons buried in the history of American legislation, free from any regulatory responsibility for the content they carry. Yet human souls being what they are, anger, argument and scandal are good for business.  Clickbait arose because algorithms tuning us to surrender our attention neither know nor care how they succeed, which often means a drift towards more extreme content with every run of the autoplay function that is set to on by default and by design.  

Our design and use of these machines thus reflects the state of our collective souls.

The large data sets many of these machines feed off contain societal structures and values implicitly. This only becomes clear when careless labelling and/or processing at the statistical scale perpetuate rather than correct for biases and unjust social structures embedded in the data. Some of our machines inadvertently crystalize inequity, perpetuating harms to society by cementing social and financial exclusion, or through racially biased facial recognition, or predictive policing algorithms

Our design and use of these machines thus reflects the state of our collective souls, sometimes for good but sometimes for evil. 

Legislation to address such varied challenges and mitigate some of the harms is now in train in Europe and the UK, and also promised in America. But there is much ground to make up. And the tragic suicide of teenager Molly Russell shows how ineffective protection, especially from the machinery of social media, is for the children of today with unpredictable consequences for society’s future.  

Damaged souls indeed. 

Much has also been made of an imminent Web3 and associated metaverse. On the evidence to date, however, this is more akin to a virtual goldrush in which virtual land and activity thereon can be monetised with the largest profits promised to the first generation of settlers. Claims are staked using NFTs (non-fungible tokens) bought with crypto currencies and deposited on the blockchain. Molly White shows just how soulless much of this new, and alarmingly wild, west really is.  

Investing tens of billions of dollars per year in the metaverse or a single product like Alexa might signal the scale of rewards just around the now virtual corner. But history may equally decide this is an era of malinvestment by a global 1% awash with cheap, quantitatively eased capital and, if not ‘#FOMO’, at least insufficient institutional memory of financial bubbles of yore. Yet even ‘Big Tech’s biggest corporate behemoths are now enduring the chill winds of a tech unicorn winter almost as intense as the one afflicting crypto land.  

Machines with Souls? A ghostly forecast of what lies ahead

Forster’s The Machine Stops envisages a dystopian future where society is unable to maintain the machinery on which it has become dependent. His intuition that the new airships of his own day portended a key infrastructure of the future illustrates the hazards of future-casting. Some nascent technologies fail to live up to the hype (ahem…blockchain and driverless cars, anyone?) and artificial general intelligence (AGI) seems forever destined to be just a few more years “perhaps a decade”  away, although Elon Musk has yet to accept Gary Marcuse’s bet on that timeline. 

So let me venture two more modest but still speculative predictions; one positive and one problematic.  

Positively, the years ahead promise much increase in human augmentation of many kinds. A range of health and medical benefits are now in view, from efficiency gains in healthcare provision and design of medication at molecular level to bespoke pharmacological prescription based on individualised biological markers. Expect more wearable tech to supplement smartwatches.  

Some anticipate an overarching machine of almost Forsteresque proportions via the internet of things (IoT) although political and economic battles over device interoperability and security will, I think, garner increasing public attention and debate in due course.  

Augmented reality will substantially improve safety, , and will shift many enhancements from screen to full field of view with additional benefits for road users and pedestrians alike.  

Increasingly sophisticated geospatial sensing and data processing will enhance our understanding of the climate and biosphere emergencies and how successful various remedial steps prove. New technologies may radically reprice the costs of decarbonisation and unlock energy solutions that remain, as Babbage’s first difference engine was in his own day, the stuff of contemporary dreams. 

 This may be the first industrial revolution to be a net eliminator of jobs, although whether that promises to be good news is moot because navigating the consequences would be deeply challenging both socially and politically. Most of all, I anticipate a proliferation of new technologies and machines over the next few decades that will bolster and complete the reuse and recycle portions of a genuinely circular economy, together with an increasing emphasis on finite planetary budgets.  

We are on the cusp of a new and novel post-McLuhan era.

Now the problematic development. Top of the list is our newest and hottest ability: to mimetically recreate the surface view of reality using language itself. There are, it seems to me, profound risks posed by the very latest tools of natural language processing like Google’s LaMDA, Microsoft’s ChatGPT and Meta’s Galactica and Cicero.  

The Web to date has been an epistemological wonder. Knowledge has, of course, always been socially embedded. Wikipedia provides an enormous open-access repository of socially agreed knowledge. The discussion pages associated with any article can be hotbeds of debate but the active role of human editors in moderating and agreeing what counts as factual knowledge is both intrinsic and essential to the role that Wikipedia plays in informing and maintaining a flourishing society.  

Marshall McLuhan famously asserted that “the medium is the message”. But now we are on the cusp of a new and novel post-McLuhan era where the machine literally and autonomously manufactures the words and messages it then also mediates, doing both at super-human speed. This new generative AI machinery for reconfiguring words and images carries many consequences some of which are difficult to predict and some of which may be profoundly negative. Just read these headlines. From CNN: These artists found out their work was used to train AI.Now they’re furious. And, from Forbes: Armed With ChatGPT, Cybercriminals Build Malware And Plot Fake Girl Bots.

Beyond dreams of electric sheep – AI hallucinates

Babbage's Difference Engine no. 1 was conceived to save the government money by preventing the mistakes that almost always crept into tables calculated or copied by hand. But these ultra-modern machines don’t just calculate or copy, they probabilistically infer - which does not necessarily lead to the best explanation. In fact, it does not always lead to possible explanation. Large language models (LLMs) like LaMDA, ChatGPT and Galactica ‘hallucinate’, transitioning seamlessly (though unpredictably, from our perspective) from predicting words and strings in ways that match the actual world, to predicting words and strings that portray an unreal world.  

Why does such hallucination happen? The crucial distinction is that human knowledge is consciously and not just socially embedded. But our new machines do not reason the way we do; cannot reason the way we do. As Erik Larson argues persuasively in The Myth of Artificial Intelligence, abductive reasoning of the kind Charles Sanders Pierce outlines, and inference to best explanation, are not yet in the realm of the suite of techniques gathered anywhere under the rubric of the ‘AI’ these machines practise. 

The consequences can be amusing, but experimentation also shows how difficult these models are to defend against deliberate manipulation by so-called ‘prompt injection’ and the online world is packed to the rafters with bad actors, whether individual or state, enthusiastic to get their hands on a machine that will opaquely mix real-world information with hallucination and then use it to quickly produce and instantly distribute misinformation at the touch of a button. Imagine, for example, an AI generated paper that includes a real scientist but cites and then summarises a paper she never actually wrote. Or imagine an AI that presents a stylistically convincing case for the benefits of consuming ground glass because it ‘knows’ about dietary silica. You don’t need to. Its already here: Meta Galactica AI Model Suspended After Problems.

Powerful and captivating machines are being let loose with no regulatory guardrails.

I worry that we are about to envelope ourselves in an epistemic fog; a veritable pea souper in which navigation becomes permanently difficult and increasingly dangerous. I hope I’m wrong, but ChatGPT hit a million users within a week of being introduced and these powerful and captivating machines are being let loose with no regulatory guardrails to stop their creators or help their users from straying into dangerous territory; no independent oversight; and little to no precautionary principle being exercised by the creators and masters of these mimetic machines. 

Perhaps it sounds dramatic but I believe this new generative form of AI is going to transform digitally entangled societies like ours profoundly.  

A final prediction, therefore. A prediction about how such societies, increasingly dependent on the kinds of machine envisaged by Forster or Čapek, will have to adapt and adjust if we are to avoid machine mediated myopia

Seeing through the fog

Besides the aforementioned and urgently needed regulatory guardrails, I foresee two other responses that will help societies cope with this rapidly enveloping epistemic fog. First stronger tools for transparency and verification. Secondly, better education for digital literacy and digital habits that protect and enhance a healthy soul. 

First, then, transparency and verification. The EU’s new AI Bill will require companies to notify users whenever they interact with an artificial agent. Between the technology of deepfakes and game playing bots like Meta’s Cicero, we have already surpassed the Turing test in increasingly broad areas of human machine interaction. But I anticipate a further shift in emphasis from ‘explainability’ - how any algorithm works per se - toward transparency – how it impacts and influences both individual users and society emergently. We need more publicly accessible evaluation of the holistic if unintended effects of our machines even now. That need is only going to grow.  

The fundamental question of transparency “who, or what is really in view here?” is going to take centre stage. 

One consequence may well be an increasingly fraught battle between, on the one hand, commercial intellectual property (IP) rights, and, on the other, individual rights and the common good. With the notable exception of sites like Wikipedia society has so far struggled painfully and inconsistently with the challenges of effective content moderation – especially where values rather than empirical facts are concerned. Until now, and to pick just one example; Facebook’s secretive behaviour and cherry picked transparency metrics have wilfully kept both customers and regulators in the dark. The idea that we can mechanise or automate by outsourcing intrinsically value-laden problems to algorithms, however mimetic the surface results, is patently utopian. Continuing to withhold evidence of biases and harms from generative deepfakery using AI can only invite a steeper descent towards dystopia. And as generative AI combines with increasingly convincing deepfake technology to fool every human sense the fundamental question of transparency “who, or what is really in view here?” is going to take centre stage with increasing importance.  

A veracity FAQ

Veracity will take on increasing scope as well as importance. Soon not just the ‘facts’ of a matter but equally basic questions like “who (or what?) is saying this?”, “why is this being said?” and “what are the consequences (holistically) of saying this?” will become central to deciding “is this true?” We are now in a situation where truth and fiction can be opaquely intermixed by machines autonomously at a pace and a scale, but also at a quality, that will overwhelm any fact-checking of the kind we deploy now. Proving our identity - including the basic fact that we are human, and protecting ourselves not merely from susceptibly to fakes but being faked will become increasingly important and will therefore become central tasks of the next web.   

Clearly there is a role for government here; a need for clear regulation, strong inspection and enforcement mechanisms, and an effective precautionary principle that ensures new techniques and new machines are only let loose in ways that have proven demonstrably safe. There will a role too for (new?) trustworthy bodies and institutions as fact-checkers and as repositories of verified content. New institutions as well as new technologies like https://datatrusts.uk/ are a helpful early response. 

Lastly, new demands and new digital habits will be needed by each one of us. The ancients associated a healthy soul with good habits but we are still at a formative stage of learning – and teaching one another – even healthy digital etiquette, let alone the digital habits and behaviours to keep humans safe and able to thrive as fully rounded souls navigating a world created for us by powerfully mimetic but deceptively soulless machinery. 

It won’t be easy. As Forster and others perceptively show, the machinery of modern life invites our souls towards decadence. Self-control is not in vogue. But the ancients have long associated the good life with cultivating character; with generosity, moderation, and self-less-ness as the only route to becoming truly whole. 

Interview
Books
Culture
Football
Sport
10 min read

Transformer: how Jurgen Klopp gave belief to a team and city

Neil Atkinson talks about his new biography of the redemptive Liverpool manager.
A stern looking  football manager stares hard, with a stand of supporters behind him.

“But also I am shyer than everything would suggest.” It’s genuinely a surprise to hear this early on in my conversation with Neil Atkinson about his new book, Transformer: Klopp, the Revolution of a Club and Culture. Anyone who has heard him speak on The Anfield Wrap podcast, or many of his other media appearances, might soon get this impression that this is a man who thrives off the company of others, something that comes through in the book, too.  

Atkinson is so keen to stress the notion that football is meant to be shared with others, that any thought of him being shy really does jar. As if to make my point, when I begin by asking him why he wrote Transformer, he begins the story back in the ’21-22 season, the one he’s “almost got the most fondness for” from Jürgen Klopp’s time as Liverpool manager.  

The reason? “The redemption after the season under Covid and the idea of everyone being back together.” 

Redemption may end up being the word that best summarises Klopp’s career. An average-at-best footballer himself, he began his managerial career at Mainz 05 where he secures near-miraculous promotion to the Bundesliga in 2004, shortly followed by relegation again. He then moves to Borussia Dortmund, beating presumptive champions Bayern Munich to a Bundesliga title, before the team implodes, prompting Klopp’s resignation in 2015. Later that year, he joins Liverpool, a sleeping giant of European football that finds itself at a remarkably low ebb in its history having narrowly missed out on a long-awaited premier league title in the 2013-14 season. He leaves a much-transformed Liverpool nine years later, having been crowned English champions, European champions, and world champions in the intervening years.  

Klopp also seems to relish redemption stories in his squad, too. Jordon Henderson is nearly sold by Liverpool before Klopp arrives; Klopp makes him captain and he lifts nearly every trophy possible. Klopp signs Andy Robertson from relegated Hull FC; along with Trent Alexander-Arnold, they drastically re-invent the attacking fullback role in modern football. Chelsea reject Mo Salah who then joins Liverpool in 2017; under Klopp he becomes one of the best players in the world, and will go down in history as a genuine Liverpool legend.  

Klopp loves a redemption story because he loves people, values them, and believes in them. He loves to see people redeemed; at their best. 

 

“Liverpool is also uniquely placed – in the way that, I would argue for instance, Baltimore wasn’t – to be able to be a part of global storytelling, but on a uniquely local basis.” 

It’s fitting, then, that Transformer is a book steeped in friendship. In offering his own retelling of Klopp’s nine years as Liverpool manager, the shyer-than-you-might-think Neil Atkinson does so in conversation with the people and places he knows and loves best, and invites you, the reader, to swap in your own. “I’m going to name people and places and they won’t be the same people and places as your people, but that’s fine to substitute; you’ll sort this out. I trust you.”  

This was, it turns out, a conscious choice on his part. “I think that too often now in lots of storytelling, the idea of removing specifics is a real shame … I love The Wire. The Wire could only happen in Baltimore and there’s tons of reasons why, but there’s lots of aspects of that could be made more universal, [for example,] literally the way they talk to each other. But there’s great slabs of The Wire where they’re talking about a Baltimore radio station, because that’s the way people speak [there].”  

To tell the story of Klopp’s time as Liverpool manager is also to tell the story of the city throughout this time. Bill Shankly once famously said: “I was made for Liverpool, and Liverpool was made for me.” At times it has felt as though no-one has come as close to this as Klopp has. For Atkinson, the city’s particular culture and place in society is part of what makes the football club such a compelling team to follow for many around the world. “Liverpool is also uniquely placed – in the way that, I would argue for instance, Baltimore wasn’t – to be able to be a part of global storytelling, but on a uniquely local basis.” 

The language of ‘doubt’, ‘belief’, ‘hope’, and ‘community’ that permeate Klopp’s vocabulary seem to be shaped by the faith and hope he carries with him. 

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This, in turn, is why Klopp’s story is the city’s story. “All of that, I think, is part of why putting that [locality] central really, really matters. And I think it’s never mattered more, ironically, than while Liverpool have gone through a bit of a global explosion under Jürgen Klopp. Many people are bought in because of what they see happening locally withing Liverpool.”  

The story of the city and its people also goes some way to explaining the connection Klopp managed to cultivate with the fans. In his first press conference as Liverpool manager, one throwaway line took on a life of its own and became the motto of Klopp’s tenure: “You have to change from a doubter to a believer.”  

When I ask Atkinson why this phrase resonated so much with fans, again the city itself looms large. “I think it’s a city that likes the idea of belief. That’s just there. That’s literally centuries old. I don’t think you just knock that out [out of the city].” But Atkinson is keen to stress the importance of the other part of the phrase: “I think the diagnosis of doubt is actually the reason why it catches … the doubt part’s more important than the believer part, in a way.” 

Prior to Klopp, headstrong managers like Brendan Rogers and Rafa Benitez had come close to clinching Liverpool’s first English title since 1990 but, by the time Klopp joins in 2015, a growing contingent of fans became unsure that they would ever see Liverpool lift another top-flight trophy again. Klopp’s awareness of and solidarity with the growing doubt of Liverpool fans, is part of what endears him to them so quickly and is what allows him to lead the fanbase into a position of belief once again. 

Despite being a man of deep religious belief himself, Klopp rarely discusses his faith publicly. “So rarely!” Atkinson agrees. “I looked for it, because it's something I like to write about and something I'm intrigued by myself. So, yeah, I looked for it, but there's never enough to hang something onto.” 

As Atkinson points out, this isn’t because Klopp is afraid to share his thoughts on non-footballing maters: “He very much let us know what his opinions were on the European Union, and also wants us to agree with him, it’s worth pointing out. He didn't just have opinions on the European Union. He wanted us to agree with them. He didn't just have opinions on the vaccine. He very much wanted us to agree with him. On faith and his relationship with it, he very rarely spoke about it and so at no point has he asked anyone to agree with him.” 

Again, the context of Liverpool the city begins to clarify the nature of Klopp’s belief. “And I think he sees it as something that's deeply personal. I think he sees it as something that quite possibly – I would argue, and we don’t know – transcends Church attendance. In the same way that, for instance, we have a sense of the mosque that [Mohammed] Salah and [Sadio] Mane have attended whilst they’ve been here, people in Liverpool talk; but we don't know what church Jürgen was going to. That suggests to me that quite possibly there wasn't one. Because at some point someone would have said ‘he goes to our church’ and that never really happens, unless it's something that is so, so unbelievably private. So, I think that there is something non-conformist and I think he does see it as a personal relationship, first and foremost.” 

Despite this, the language of ‘doubt’, ‘belief’, ‘hope’, and ‘community’ that permeate Klopp’s vocabulary seem to be shaped by the faith and hope he carries with him. It’s also one of the things that made him such a compelling voice when he spoke out about some of the difficulties with following football. Whether it’s the overly congested nature of the footballing calendar and the issue of player welfare, the consistent presence of tragedy chanting at football matches, or the awful policing of Liverpool fans at the 2022 Champion’s League Final in Paris, Klopp always seemed able to articulate a better vision for how football, and even society, might operate.  

Football supporters are more than one thing.” They are neither angels nor demons; just normal people with a hobby and a passion, and a life beyond their football club. 

And so, as the conversation continues, we turn to talk about what it’s like being a match-going football fan. “Let's be clear,” Atkinson says, “there's never been some sort of unbelievably rosy moment to be a match-going football supporter … It's also worth saying that a lot of the people who still romanticize that period [i.e., football’s past] tend – but not always – tends to be white men, for whom that period was easier.” 

This isn’t to say that going to football matches is always easy. Atkinson talks about being kept in the ground by police after matches (a pretty common occurrence for away fans), and the small mercy of being allowed to go to the toilet (a less common occurrence). As Atkinson alludes to at the start of our conversation, football under Covid was grim. Despite now being a televised product, games without fans present are simply not as entertaining. And yet there remains an ongoing demonisation of football fans in some sections of public discourse.  

All this is perhaps why he is, somewhat despite himself, keen to see Transformer succeed. “I really want the book to be successful. And I'm quite surprised [by that] … But one of the reasons why I want the book to be successful is … [to show] that football supporters are more than one thing.” They are neither angels nor demons; just normal people with a hobby and a passion, and a life beyond their football club. 

“One of the things that’s made the most people laugh I ever heard at the match – it’s not some remarkable wit – but we were at [Manchester] United once and there was some fella .. and he was shouting terrible things that were like threats and all sorts of nonsense … and some other fella shouts back in a big scouse accent, ‘Shut up! You’re just an accountant from Altringham!’” If readers get nothing else from Transformer, let it be that most football fans are as banal as accountants from Altringham.  

“And that’s why I think the tragedy chanting is actually really quite deeply upsetting because the people that you’re looking at are just the same as you.” If the treatment of football fans – whether by other football fans, or by the police, or by football clubs, or by governments, or by politically-motivated quasi-national organizations – is to get better, this begins by recognizing over and over again, that they fans are just the same as you.  

We start to wrap up our conversation by talking about the future for Liverpool, of life without Klopp. “There was a thing that happened last season when I was working on the book,” Atkinson says, “I could feel the dust of nostalgia settle on people in real time, of the thing happening in front of them that they were nostalgic for. And I hated that.”  

It’s possible to read Transformer fundamentally as a polemic against nostalgia. It’s not just pointless for Atkinson, but actively damaging. “Nostalgia is, in general, a negative force. It’s a draining force. I genuinely do believe this. It’s a force that takes you out of the present into the past. That’s not necessarily bad, but it sends you into an idealized past, which the present will struggle to compete with.” Part of Klopp’s strength as a person and a manager was in recognizing this: “literally part of what Jürgen did when he was managing was go, ‘Stop being f***ing nostalgic. It’s happening now. You have the match now.’” 

Klopp was often such a compelling figure during his time at Liverpool because he was consistently, relentlessly optimistic, occasionally to a fault: “Klopp was a massive cultural force in this country, while being an optimistic, forward-looking, progressive person … but whilst he was that person, Britain went in the opposite direction.” 

And herein lies the task of carrying on Klopp’s legacy, both in Liverpool the football club, and Liverpool the city, and beyond. “Part of the challenge [facing society] is to have a message of enjoyment, of joy within it. Anyone who’s not doing that, is not facing that challenge, in any walk of life, is for me, therefore, not dealing with the core challenge … You’ve got to have the positive, progressive, ‘things will get better’ message.” And where does Jürgen draw his hope from, I wonder? 

 

Neil Atkinson's Transformer - Klopp, the Revolution of a Club and Culture will be published on 26th September, by Canongate Books