Article
Change
Mental Health
1 min read

Removing pain’s barriers to healing

How do we open the window to let the air in?
A window sheds light through locked bars into a dusty and dark room,
Denny Müller on Unsplash.

One of the trickiest situations you can encounter if you’re a counsellor is having a client you can’t reach. They sit there in front of you, pain in their eyes, but somehow every approach you make meets with resistance. It’s like trying to touch someone through a closed window – you can see them, but you keep bumping into the glass. 

I have two at the moment. One is Cypriot; I’ll call her Androulla, and she scares me rather as she is a doctor and never smiles and knows everything. ‘Yes, I have tried that,’ she says. ‘Yes, I am familiar with that book/ line of thinking/ philosophical method – it hasn’t worked for me.’ 

And I know that we’ve found the poisonous plant in the heart of her heart and pulled it up by the roots. I am as sure as I can be that she will get better now.

Yet she is dreadfully sad. Her mother died out in Cyprus, and she couldn’t get there in time. Her grief is eating her. She glares at me, desperate to be helped but bristling with gun turrets. Hmm. 

Eventually I remember something Jane Goodall said. Jane Goodall is one of the world’s wonderful people… her work with chimpanzees back in the 60s dramatically changed our relationship with animals, and she still travels the world at the age of nearly 90 encouraging young people to take action on climate change. In her lovely Book of Hope she describes how when she’s completely knackered or stuck with something, she sort of hands herself over to an outside power. ‘I just relax and decide to appeal to the source of hidden strength,’ she writes. ‘There’s a wisdom that’s far, far, far greater than my own.’ When she surrenders in this way, she often gives her best lectures she says.  

I think I might give it a try with Androulla. As a gradually-learning-to-be-more-trusting Christian, it seems most appropriate to follow in the footsteps of St Francis. So just before our next session I shut my eyes and say, ‘Help Lord, I don’t know what to say to her. Please take over and use me as a channel – she could really do with your peace and grace, and I seem to be in the way’. I’m quite a controlling person normally so I feel a bit reluctant… but if it works for Jane Goodall and for St Francis, I’m not going to argue! 

To my surprise, I find myself asking Androulla what her understanding of the word ‘mercy’ might be – not a very usual counselling question. Even more surprising, her eyes fill with tears and suddenly she says that the last time she saw her mother, she told her she hated her, and had a physical fight with her and hurt the skin on her old arms. Crying properly now, the poor woman says she doesn’t deserve forgiveness after that, and I find myself telling her how mercy sees everything with utter clarity and loves and accepts it whatever is deserved or not deserved. And I know that we’ve found the poisonous plant in the heart of her heart and pulled it up by the roots. I am as sure as I can be that she will get better now. 

Something compassionate has breathed on these locks, and the stuck windows have suddenly yielded and opened to let the air in. 

Then today the same thing happens again – with Bella, my other client who cannot forgive herself, in this case for the fact that her violent alcoholic husband drank even more after she finally left him and died of organ failure in a homeless shelter. We’ve gone over and over her guilt for weeks, and she has remained shiny and brittle and artificially bright and fine. We’ve got nowhere. Until now. ‘Dear Lord,’ I say before I ring her, ‘help me find a way through to her. Let me remove myself and all my assumptions, so that your healing can flow through to her and give her some rest.’ I do my best to relax into our conversation, just to let what wants to come, come. And out of nowhere, I am suddenly inspired to ask her whether she’d feel guilty if her husband had died of some terrible illness like cancer. 

‘No,’ she says. 

‘Well… you’re a medical secretary. You’ll know better than me that alcoholism is an illness,’ I say. 

There’s a very long silence. 

‘Doesn’t that mean you’ve both been suffering from this terrible illness?’ I ask eventually. ‘Dave because it drove him crazy and then killed him; you because it blighted your life, and is blighting it still? Isn’t it time you said, “No, enough!” to this pestilence?’ 

I can see it in my mind’s eye, the alcoholism, like a swarm of red locusts or a scarlet dragon, devouring both Bella and Dave. I don’t feel that’s an image I came up with, it’s just there in my mind. I can feel this lodging in Bella’s mind too… a whole new way of thinking, a great big shift in emphasis, a transfer of responsibility from her to the monster. 

I don’t know whether the idea is fully rooted yet, whether we can rely on it to grow and flourish and bear good fruit. But I sense that it is at least planted and watered. A bit more sunshine, some careful tending… and probably a lot more trusting would seem to be the way forward. 

It’s not in the training manual, this technique. You won’t hear the British Association of Counselling and Psychotherapy recommending that therapists hand themselves over to Jane Goodall’s ‘outside power’. But something compassionate has breathed on these locks, and the stuck windows have suddenly yielded and opened to let the air in. 

Snippet
Care
Change
Justice
4 min read

Four things I’ve learnt from working with prisoners

Here’s why I care about the incarcerated

Daniel is the regional director, Asia Pacific, for Prison Fellowship International.

Female prisoners hug their children who have climbed across a table to them.
Prisoners hug their children during a visit.
PFI.org.

It was my mother who first sparked my curiosity about engaging with prisoners. As a volunteer prison counsellor, she held bi-weekly meetings with incarcerated individuals, listening to their stories, struggles, and moments of hope. Over family dinners, she would share the situations these people found themselves in and how counseling was breaking through the emotional walls they had built around themselves. 

However, for most of my life, such a prison ministry was never something I considered pursuing – certainly not as my career. I’m a Christian and a verse from the Bible had guided me through life: 

“For I was hungry, and you gave me something to eat, I was thirsty, and you gave me something to drink…I was in prison, and you came to visit me.”  

The last part of that verse was the one I had often skipped over. 

Four years ago, this verse resurfaced in my life and this time, it wouldn’t let go. I was convicted of how I, and much of society, including the church, have often overlooked this desperate need within our communities.  

That conviction led me to work at Prison Fellowship International (PFI). I work alongside others who believe in redemption and grace for those the world has forgotten.  

PFI is a movement of more than 120 partner prison ministries worldwide working to restore the lives of those impacted by crime. It does that by sharing the Christian Gospel and God’s love with prisoners and protecting their children from increased risks of trafficking, child labor or following in their parent’s footsteps.  

As I’ve walked this road, I’ve realized why caring about prisoners matters. It’s not just a good deed, but a vital part of caring for the least and forgotten in our society. Here are four truths that have shaped my thinking. 

Compassion looks past the crime to the person 

In a world that often defines people by their worst mistakes, compassion calls us to look deeper. Many individuals behind bars have been shaped by lives of poverty, trauma and injustice who made poor decisions. In places like Sri Lanka and Nepal, I’ve encountered people imprisoned for stealing food to provide for their families living in desperate poverty. These stories reveal a wider context of inequality, where systemic injustices and lack of access to healthcare, education, or employment drive people towards choices they might not otherwise make.  

While I do not excuse nor diminish the harm caused by crime, we must hold space for both justice and mercy. We must choose to see beyond someone's crime and into their heart to recognize their humanity and believe in the possibility of restoration – for them as an individual, for the victim and for our communities as a whole.  

Families are the silent, forgotten victims 

When someone goes to prison, it’s not only the individual who suffers; their families, especially children, often quietly bear the weight of that loss. I recently met 11-year-old Su Lin in Cambodia. Her dad is imprisoned, and her mother left the family in the care of their grandmother. When the burden of caring for them became too great, Su Lin’s brothers were put up for adoption. She doesn’t know if or when she’ll see her father again or whether her mum will ever return. 

Her story is heartbreaking, but just one of millions. Around the world, children of prisoners are shunned by their community for crimes they did not commit and left isolated in cycles of poverty, trauma and often, generational crime.  

Daily, I have the privilege of working with PFI’s network to support children like Su Lin, but so many more slip through the cracks. When we forget prisoners, we also abandon their families, the silent victims who deserve care, hope, dignity, and a chance at a brighter future. 

True justice restores, not just punishes 

I’ve seen first-hand how forgiveness, accountability, and a path to restoration can heal not just prisoners, but entire communities. In the Solomon Islands, a culture deeply rooted in a strong, connected community, this type of redemption is being lived out.  

There, before prisoners are eligible for parole, they are invited to participate in Sycamore Tree Project, a PFI program that aims to foster healing and reconciliation through restorative efforts. When all parties are ready, local religious leaders facilitate a reconciliation meeting between the offender and victim, often joined by their families and community leaders. These difficult yet grace-filled conversations lead to healing, accountability, and forgiveness. 

Our findings have been powerful: reoffending rates in these communities have dropped dramatically. This is what radical reconciliation looks like – messy and challenging, but life-changing. 

Faith calls us to love the forgotten

At the heart of faith is a call to love those whom the world has cast aside, including those behind bars, so often labelled unworthy and left behind. With many correctional systems still prioritizing punitive justice, I believe we are called to deeply reckon with how we can advocate for grace in a society focused on punishment. 

Prisoners are not beyond hope. Their families are not invisible. Their futures are not sealed. Together, we can bring light into the darkest places in our communities and societies. In doing so, we discover the depth of true, lasting justice and mercy.    

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