Explainer
Confession
Creed
6 min read

Sorry seems to be the hardest word

We all find ways of not simply saying sorry. Not just former prime ministers. Graham Tomlin unpacks why it’s getting harder to say sorry in our culture.

Graham is the Director of the Centre for Cultural Witness and a former Bishop of Kensington.

A politican stands holding a bible, in front of a committee room table. Behind him an audience waits expectantly
Boris Johnson prepares to give evidence to the House of Commons Privileges Committee.

Why is it so hard to say you’re sorry? Over recent weeks we have watched the story unfold of Boris Johnson and the Downing Street parties, his disdain towards the Privileges Committee report suggesting he misled parliament, and his resignation as an MP, insisting he was the victim of a witch-hunt rather than saying he had made a mistake and owning up.

And it’s not just Conservative Prime Ministers. Tony Blair has never quite come clean to say it was a mistake to lead the UK into war against Saddam Hussain on the basis of faulty intelligence on weapons of mass destruction.

Church leaders don’t escape either. Too often in the past, abusers have been shielded and moved on, and when the avoidance is revealed, ways have been found to avoid simply saying sorry. And then we all know the kind of apology that goes “I’m sorry you feel that way” which of course is not an apology at all. 

Saying sorry has always been difficult, but our culture seems to make it even harder. We may not conduct literal witch hunts any more, but we do metaphorical ones.

Confession is difficult. Try it sometime. Next time you make a mistake, resolve to come clean before your friends, your spouse, your partner, your team at work. Confess your sins. Not straightforward, is it? If you find it as hard as I do, then join the club.  

Saying sorry has always been difficult, but our culture seems to make it even harder. We may not conduct literal witch hunts any more, but we do metaphorical ones. If you are found out to have said the wrong thing, admit you have changed your mind, or that you made a horrible mistake, you are likely to get accused of inconsistency, cancelled on social media, sacked from your job, vilified at the court of Twitter. It could mean losing your reputation, your job, your friends and, well, everything.  

A line of books have come out in recent times, pointing out that we live in one of the most censorious of cultures. Andrew Doyle wrote a book called The New Puritans, arguing that identity politics and the social justice movement has spawned a quasi-religious form of cultural revolution, driven by claims to moral purity and tolerating no dissent. Similarly, Noah Rothman wrote The Rise of the New Puritans, identifying progressivism as a movement whose primary goal is to limit happiness. 

They had a strong notion of divine grace which interrupts normal human processes, unlocks hard hearts and kindles new desires in twisted souls. 

Yet perhaps the problem is not so much that we have become too much like the post-reformation Puritans, but that we are fundamentally unlike them. Puritans were a group of Protestants who first emerged in the 16th century, who wanted to ensure that Reformation in England was carried out thoroughly, broadly according to the agenda of John Calvin in Geneva, and not (as they saw it), half-heartedly. The word ‘Puritan’ was in fact invented by the group’s enemies, accusing them of a joyless obsession with purity, an insistence on keeping rules, confessing sins and avoiding pleasures. As always, caricatures tell half, or less than half, of the truth. Of course there were censorious and frowning Puritans, but they also had a profound and ambitious notion of grace and goodness alongside a nuanced moral ecology that we have largely lost.  

The Puritans had a strong notion of the nexus of sin, confession, grace, forgiveness, absolution and the possibility of moral reformation. If your conscience tells you that you had done something wrong, you had best confess it sincerely to God (and possibly to other people as well), which would be followed by the promise of divine forgiveness, which in turn had the potential to bring about a deep change of heart and habit, so that the fault was not repeated again. They had a strong notion of divine grace which interrupts normal human processes, unlocks hard hearts and kindles new desires in twisted souls.    

Now we have lost most of this. If you confess a sin in public, you are very unlikely to receive absolution in the court of Twitter or public esteem. The passing of time may mean people forget what you did and enable some rehabilitation, but forgiveness? Never.  And if you think the likelihood of forgiveness is remote, what is the incentive for confession? You might as well brazen it out, pretend you’ve done nothing wrong, deny all charges, as the alternative is to see your career go down the tubes. 

Moreover, we don’t tend to believe moral change is possible. A leopard never changes his spots, we say with a knowing look. Ex-offenders find it hard to find jobs with a criminal record behind them, and disgraced politicians are unlikely to find a way back into public life.  

We are creatures capable of deep cruelty, malice and selfishness, but also that we are capable of kindness, grace and true humility - that spiritual and moral change is possible.

Now of course there are good reasons for our nervousness about this. Someone with a weakness for booze, sex or vulnerable children might never lose that tendency, and it’s often better to be cautious than to allow an abuser to abuse again. Yet at the same time, Christian moral theology has always held together in some tension a savvy awareness of the depth of human fallibility and self-deception, with a belief in the possibility of deep spiritual and moral change. Christian faith paradoxically holds at the same time the most pessimistic and the most optimistic view of human nature – that we are creatures capable of deep cruelty, malice and selfishness, but also that we are capable of kindness, grace and true humility - that spiritual and moral change is possible. It’s not always easy to spot the genuinely reformed character from the charlatan, but that is where wise discernment and character judgement comes in, holding the tension between naivete and cynicism.   

Back in the day when more people went to church, they at least once a week had an occasion where they were invited to reflect on their sins of the past week, to confess them and receive absolution. That pairing is perhaps the key to the whole thing, and why saying sorry is so hard in contemporary life – because we have not only lost the ability to say sorry, we have also lost the ability to forgive.  

Of course, it’s possible to go through the motions in church of saying you are sorry for your sins. It can be a means of ‘cheap grace’ as the German theologian Dietrich Bonhoeffer used to call it. But we are creatures of habit. Being forced to think back over the past week, the time you spoke to your kids in a harsh way, told a white lie to get out of trouble, or forgot to phone someone who needed help because you were just too busy, somehow alerts you to your own inner mess. Add to that the promise that a heartfelt confession will be met with the pronouncement of genuine pardon, then it makes it just a little easier to say an abject apology to someone else when you need to, not evading the truth, not excusing yourself, just saying you messed up and got it wrong, because you know what’s coming afterwards – forgiveness.  

The dynamic of confession, forgiveness and the possibility of moral change doesn’t take away the need for shrewd judgement of character, but its loss arguably makes it much harder for us to say we are sorry, and are truly repentant.  

Politicians, pundits and other public figures may find it hard to say sorry. And we are perhaps right to expect them to do so. But unless we learn how to forgive, then we will reap a harsh society where ‘sorry’ is not just the hardest, but the rarest word.  

Article
Ambition
Creed
Humility
18 min read

The crisis of humility

There’s a crisis of humility in politics, discourse and careers. Without it, ambition, recovering the middle ground, or leading, are all doomed to fail, essays Barnabas Aspray.

Barnabas Aspray is Assistant Professor of Systematic Theology at St Mary’s Seminary and University.

Humility Thumbnail

Misconceptions about humility 

Humility is one of the most misunderstood virtues today. For many people it seems to imply either dishonesty – saying you’re bad at something when you know you’re good at it – or else a paradox, because how could someone who is humble know it? Wouldn’t that mean they’re not humble anymore? 

Humility is an especially unpopular virtue for anyone who aspires to success. Surely humble people never make it to the top, because they’re always letting other people get ahead of them? Surely the people who make it to positions of power and influence are the ones who push themselves forward, loudly proclaiming their talents and abilities? Surely if you want to be a leader, you’d best not have the virtue of humility! A founder of a business once told me that their mentor gave them the advice that, if they want to have a successful business or career: ‘don’t be humble’. Being humble will ruin your chances of success. You have to reach for the stars if you want to succeed. You have to be the one who shouts loudest, who promotes your product or your skills as better than anyone else’s.  

The best example of false humility is the kind of dishonest self-abasement that English culture often expects of you. 

In short, we tend to think of humility as opposite to ambition, or at least a fatal handicap for anyone who is ambitious. But I suggest that the opposite is actually true: humility is absolutely essential for ambitious people. If you’re proud, then you will not struggle to improve yourself because you don’t think you need to. It’s only the humble person who is constantly seeking to improve because they’re aware of their shortcomings and how they can do better. So it’s rather the other way around: without humility, your ambition is doomed to failure.  

In fact, all the above reservations are not really about humility. They might be about what we commonly call ‘false humility’. The best example of false humility is the kind of dishonest self-abasement that English culture often expects of you. My mother told me that when she was in school, she learnt that whenever someone complemented something you’d written or done, you’d have to reply ‘oh no, it’s not good, not at all.’ Or if they said ‘you’re really good at X’ you had to reply ‘no, I’m not’. That was part of the culture. And we British, because we love to think of ourselves as humble, also love to look down on Americans for being brash and shamelessly self-promoting.  Those Americans are so arrogant – they think they’re great at everything. We don’t seem to be aware that our attitude towards Americans reveals the truth about our own self-opinion. We are very proud of being humble and we think that makes us superior to everyone else.   

If we find ourselves looking down on others for not being humble, then surely something has gone wrong somewhere with our conception of humility. How do we recapture the essence of this virtue to stop seeing it as a hindrance, a paradox, or a handicap to success and instead see it as a practical and helpful tool to enable success?  

A Judeo-Christian invention 

The very idea that humility is a desirable character quality is an invention of the Judeo-Christian tradition. Humility does not appear in Aristotle’s list of virtues. On the contrary, Aristotle believed that one should seek to be raised above others, as superiority and honour were among the most enjoyable pleasures life had to offer. Humility was out of place and inappropriate for anyone of worth. As John Dickson writes, humility was for the lowest of the low, an attribute of the debased and crushed, “associated with failure and shame.” 

All this changed in Western culture when it encountered Judaism and Christianity. To begin with, pride was identified as a flaw that sets you in opposition to God. Throughout the Old Testament, the arrogance of haughty rulers is condemned. For example, one of the great Old Testament prophets, Isaiah, wrote poetically: 

The Lord Almighty has a day in store 

    for all the proud and lofty, 

for all that is exalted 

    and they will be humbled. 

Then in the New Testament, humility is praised as a virtue in stark contrast to the surrounding culture of the time. More than one New Testament letter encourages people to acquire humility, because ‘God opposes the proud, but shows favour to the humble’ – a loose quotation from the Old Testament book of Proverbs. Jesus himself tells his followers, ‘those who exalt themselves will be humbled, and those who humble themselves will be exalted’. 

But what does this look like in daily life? I suggest the following points:  

  1. Being honest about your strengths and abilities without feeling superior because of them.  

  1. Being grateful for everything you have in life as opposed to thinking you deserve it. 

  1. Being slow to criticise and quick to praise others.  

  1. Being curious about things that are outside your normal concerns.   

  1. Taking an interest in other people.  

  1. Acknowledging our finitude and limitations.  

We will unpack each of these in turn below.  

Your worth is not measured by your abilities 

Let’s begin with an example from the 19th century Danish philosopher Søren Kierkegaard. One of the most significant and groundbreaking philosophers of the 19th century, Kierkegaard never became famous in his lifetime. His writings only became famous long after his death, and while he was alive only one of his published books sold more than 500 copies. This is the crazy thing: Kierkegaard predicted that he would become incredibly famous after his death. In one of his journals he wrote this about Fear and Trembling, his most well known book:

‘Once I am dead – then Fear and Trembling alone will be enough to give me the name of an immortal author: then it will be read and translated into foreign languages.’ 

This sort of thing in his journals has led many people to think that Kierkegaard was incredibly arrogant and conceited. But I suggest that this judgment arises from the above-described misconceptions about humility. In fact, Kierkegaard happened to be right, and he knew the value of this book he had written even when none of his contemporaries did. Knowing that you are a genius who will become world famous and go down in history is not arrogance if you happen to be right about it! Kierkegaard had an accurate self-assessment. But what prevents this from being arrogance is simply this: he did not think that his unique talents made him superior to other people. He did not look his nose down on those who were not geniuses like him. He did not measure his own worth as a human being by his abilities. His concept of success did not have to do with intellectual, financial or worldly success at all. Success, for him, meant progress down the path of Christ-like virtue. Kierkegaard believed that no matter how great your competencies, they are only a useful tool – your faith is what makes you who you are and is the true focus of your identity. 

Humility is not about underestimating your talents, but about accurate assessment of them that does not use them as a reason to feel superior. 

Entitlement stifles gratitude 

Humility is also about your attitude towards whatever privileges and comforts you have in your life. It involves being grateful for everything in your life that’s going well and focusing on all the things that you can be grateful for rather than all the things that are lacking in your life. Let me illustrate this with a quote by G.K. Chesterton (adapted for brevity): 

All genuine appreciation rests on a certain mystery of humility. The person who said, ‘Blessed is the one who expects nothing, for they shall not be disappointed’, put it quite inadequately and even falsely. The truth is ‘Blessed is the one who expects nothing, for he shall be gloriously surprised’. The person who expects nothing sees redder roses, and greener grass, and a more startling sun. Until we see the background of darkness we cannot admire the light. As soon as we have seen that darkness, all light is lightening, sudden, blinding, and divine. 

This sort of attitude is the opposite of what we call today a ‘sense of entitlement’. In the Western middle class world we have a strong sense of entitlement. We feel that we have the right to a well-paid and fulfilling job, a comfortable house, the best medical and healthcare, a secure pension, holidays abroad, a romantic partner and children if we want them. Our list of things we feel entitled to has grown very long indeed, and we feel shortchanged or mistreated if we don’t have any of these things. We could learn a thing or two from someone from a very poor nation in Africa who would be grateful beyond words simply to have a house and a job of any kind, and three meals a day. I’m not saying we shouldn’t strive for things like universal healthcare – that is obviously a good thing that everyone should have if anyone does. I’m just saying that we start from the wrong end if we come to expect such things as a default, rather than celebrate them as a wonderful gift and huge achievement. 

Elsewhere in Chesterton’s writings we find this very short poem which encapsulates his own attempt to live this sort of gratitude and appreciation that starts by expecting nothing and then is delighted to be given anything at all.  

Here ends another day 
During which I have had eyes, ears, hands 
And the great world round me; 
And with tomorrow begins another. 
Why am I allowed two? 

This sort of not taking things for granted, which leads to a joyful gratitude for everything we have, is a practice that greatly helps us in cultivating humility. Gratitude helps us to see our privilege for what it is: not something we’re entitled to, but something we’re extremely lucky to have at all and something that other people don’t have even if they equally well deserve it. 

Being slow to criticise and quick to praise 

There’s a third aspect of humility that has to do with how we judge the achievements of other people: whether we are quick to point out their flaws, mistakes, and imperfections, or whether we look first for what we can appreciate and admire. We all know the kind of film or music critic who can be counted on to find something wrong with any movie or track you mention. Similarly, some food critics are hard to satisfy with any meal and can always find a way it could have been better. Perhaps the clearest example is with the way many conversations about politics run, as if those in the conversation know exactly what the government should have done, and if only those in power would listen to them, all our national problems would be resolved. 

C.S. Lewis, whose life was devoted to literary criticism, wrote this about the nature of criticism (adapted for brevity): 

I had not noticed how the humblest, and at the same time most balanced and capacious, praised most, while the cranks, misfits and malcontents praised least. The good critics found something to praise in many imperfect works; the bad ones continually narrowed the list of books we might be allowed to read. Someone experienced in good cookery, if they were humble, could praise a very modest meal: the dyspeptic and the snob found fault with all. Praise almost seems to be inner health made audible.

Curiosity beyond habitual concerns 

But humility is not just about how we assess or judge things and people that are put in front of us. It’s also about what things we take an interest in in the first place. Curiosity is one of the virtues that supports humility. This does not refer to the nosiness that is always seeking gossip about things that aren’t your business. Genuine curiosity means taking an interest in whatever is put in your path, whether or not it feels relevant to your own concerns and ‘interests’ in the more technical sense. This is something that gets increasingly difficult the more fixed our careers and lives become in a particular professional direction. We lose interest in things that aren’t related to that professional field. The 20th century French thinker Gabriel Marcel put it this way: 

As my life becomes more and more an established thing, a certain division tends to be made between what concerns me and what does not concern me …. Each one of us thus becomes the centre of a sort of mental space, arranged in concentric zones of decreasing interest and decreasing adherence, and to this decreasing adherence there corresponds an increasing non-disposability. 

The kind of curiosity that supports humility means letting things interrupt these ‘concentric circles’ of interest: taking the time to learn about something that’s completely out of the way of your normal concerns. That’s really the only way to prevent the sort of professional deformation that comes with every profession: the blinkered way of looking at the world which only notices what is relevant to that profession and is unaware of how unimportant most of those things seem in the larger perspective of everyone else’s lives and the whole of society. And it’s only by remembering that larger perspective that we can prevent ourselves from accruing self-importance when we become particularly successful in our chosen careers. A professor of philosophy, or English, or history, or any subject really, can become a really big deal and a celebrity in the academic community of their own subject, and can become enormously self-important, simply because they’ve forgotten how small their own discipline is in the wider scheme of the academic world, and indeed how small the academic world is in the wider scheme of society. Thank goodness nobody at Oxford has this deluded sense of self-importance! Let’s remember Gabriel Marcel’s advice, and fight against the concentric circles of importance that make us disregard or show no interest in things that aren’t part of our chosen area of expertise.  

It's really all about other people 

But humility is not primarily about being interested in other things, grateful for other things, and ready to praise even flawed and imperfect things. It’s much more about being interested in and grateful for other people. It’s the interest in other people that’s the key here. The reason we misunderstand humility because we think of it primarily in terms of our opinion of ourselves and our abilities, and if other people feature at all, it is because we’re comparing ourselves to them somehow. But the whole point of humility is that it’s not about you at all. If you’re still focusing on yourself when thinking about humility then you haven’t grasped what humility is all about. True and real humility draws your attention away from yourself and towards other people. C.S. Lewis makes this point well (again, adapted for brevity): 

Do not imagine that if you meet a really humble person they will be what most people call ‘humble’ nowadays. Probably all you will think about them is that they seemed a cheerful, intelligent person who took a real interest in what you said to  them. If you do dislike them it will be because you feel a little envious of anyone who seems to enjoy life so easily. They will not be thinking about humility: they will not be thinking about themselves at all. 

Humility does not need any paradoxical denial of your own talents, abilities or achievements. But what it does lead to is a reassessment of how important they are in comparison to other people’s talents, abilities, and achievements. Humility, in fact, makes the whole idea of comparing yourself to other people feel less of a worthwhile pursuit.  

In the final analysis, humility is not really about you at all; it draws your attention towards other people, to take an interest in them and learn from them. The humble person is the person who takes the most interest in those around them, whoever they may be. There are so many reasons to do this and so many reasons this makes you a better leader. If you don’t think you can learn anything from the people you lead, then you won’t learn anything from them. If you imagine that leadership means having all the answers, and if you can never bring yourself to admit when you don’t know the answer or need advice or another perspective, then you are only increasing your chances of getting things wrong, badly wrong over time. If you think you’re ‘above’ the people below you, then you will miss out on all the valuable insights they have to offer.  

The gift that humility gives is the ability to keep learning from everyone, no matter how different from you they seem, no matter how much less experienced, or ‘unimportant’ in society’s eyes. Even those you disagree with and think are badly wrong are potential sources of enormous learning and insight if you simply open your eyes to see what they can offer you. I’ve learnt more from taking seriously and listening carefully to people I disagree with than I ever learn from reading books, just because those kinds of people – the people on the other side of some controversial religious or political view – they challenge me and force me to see things in a new way, interrupting my normal patterns and channels of thought. Humility helps destroy echo chambers, throwing you out of the little cosy cocoon you’ve created for yourself, keeping you mindful of how many plausible ways there are of thinking about the world. And that is the only way your thinking can grow and change and develop.  

Awareness of finitude 

We are living in a time of increased polarisation in religion and politics. This takes the form of a pressure to take a particular viewpoint to its extreme, driven out of hatred of the opposing view and fear of looking even the tiniest bit like. There is no longer a ‘middle ground’ – a position that sees value in both sides and seeks to combine their strengths. If you try to take that position, people on both sides will denounce you as a traitor who is ‘really’ on the other side, or at least criticise you as heading down a slippery slope to the other side. The metaphor of a ‘slippery slope’ has a lot of currency in this discourse; it is by means of it people can warn against the dangers of seeing any truth at all in the opposite side’s position. Those on the left and those on the right, capitalists and socialists, republicans and democrats, brexiteers and remainers – each feels that the other side is pure evil, cannot be negotiated with any more than the devil, cannot be incorporated into a wiser, more balanced system: the only sensible approach is to shun it altogether, deny it any room or any voice or any validity. Concede nothing; never admit that the other side has a good point about anything; never admit weakness in your own side’s position; never act as if you still have something to learn. You have to act as if your own position is perfectly figured out, has no flaws, and moreover that the opposite side is completely ignorant, duped, and maliciously distorting the facts to fit their own ‘agenda’ (whereas your own side seems never to have an ‘agenda’).  

This polarisation in Western politics has arisen from a crisis of humility, and it manifests as a judgmentalism and a refusal to listen that are rooted in an unconscious arrogance. We judge other people as either stupid, misguided, or evil and conniving, and in judging them that way we implicitly say that we are free of those same vices. We seem to think that we have attained an objective and provable position that is obviously the right one to any sincere person who’s willing to consider the facts neutrally. Even if we don’t ever say this or put it in that way, the manner in which we judge others reveals a lot about how we think of ourselves. Especially in academia, we are trained to write as if we understood things better than our interlocutors, and could pass judgment on them. We’re taught not to admit that we haven’t read X, or haven’t heard of X, or don’t know X: we’re taught to hide all of that and act as if we know more than everyone else and can judge everyone else right or wrong depending on how far they agree with us.  

In philosophy, this attitude is described as a forgetfulness of the finitude of the human condition. Philosophy has a long and sustained discourse on human finitude, the finite limits of knowledge and thought. We can easily judge people from past ages because they had racist or sexist views, and we condescend to them by saying that ‘they were a product of their time’. But we don’t seem to apply the same logic to ourselves and realise that we are also a product of our time. The ethical views we consider important, the measures by which we judge other people lacking – those measures themselves are products of our own age, and we can be sure that future ages will judge us for things just like we judge past ages, for crimes we were not aware we were committing. We all have the opinions we have, not half so much because we have independently thought about it and arrived at the correct view, as simply because we were born and raised in this century, in whatever place in the world we were born and raised, and we went to this or that school and were taught these particular ideas, and accepted those ideas as true, just like everyone else in the world who believes things radically different to us.  

Acknowledging and accepting our finitude means recognising the contingency and provisionality of our own viewpoints, however strongly we hold them and however important we think they are. Recognising the provisionality of our political or religious views means realising that we are deluded if we think we’re certain we’re right. Certainty is not available to finite human beings. Awareness of finitude means realising you can never be certain you’re right. You might challenge me by asking, ‘are you certain of that?’ No, I’m not – that would be self-contradictory. But I believe it is true all the same. I don’t believe the pursuit of certainty is a wise use of time, and I believe claims to certainty are deluded. But of course, I might be wrong: that’s part of the point of humility. We all need to recognise that we might be wrong. We have no better reasons for holding our political and religious opinions than other people have for holding theirs.  

Only when we recognise this we can open our minds to listening to other people and learning from them. And it’s only when we listen to other people and take their views seriously on their own terms that we have a chance of learning where we might be wrong, or of finding confirmation that we might be right. It’s a highly important form of leadership that is called leading by example. If we want someone else to take our views seriously and listen carefully to find out if we’re right, why don’t we take the lead and start by doing them the favour? Then perhaps they’ll follow our lead and listen to us in turn, and then perhaps we’ll have some real dialogue instead of polemical denunciations, judgments, and counter-denunciations.  

So I think humility has real practical value and is urgently needed in our own time to heal some of the wounds that currently divide our world.