Explainer
Creed
6 min read

Sorry seems to be the hardest word

We all find ways of not simply saying sorry. Not just former prime ministers. Graham Tomlin unpacks why it’s getting harder to say sorry in our culture.

Graham is the Director of the Centre for Cultural Witness and a former Bishop of Kensington.

A politican stands holding a bible, in front of a committee room table. Behind him an audience waits expectantly
Boris Johnson prepares to give evidence to the House of Commons Privileges Committee.

Why is it so hard to say you’re sorry? Over recent weeks we have watched the story unfold of Boris Johnson and the Downing Street parties, his disdain towards the Privileges Committee report suggesting he misled parliament, and his resignation as an MP, insisting he was the victim of a witch-hunt rather than saying he had made a mistake and owning up.

And it’s not just Conservative Prime Ministers. Tony Blair has never quite come clean to say it was a mistake to lead the UK into war against Saddam Hussain on the basis of faulty intelligence on weapons of mass destruction.

Church leaders don’t escape either. Too often in the past, abusers have been shielded and moved on, and when the avoidance is revealed, ways have been found to avoid simply saying sorry. And then we all know the kind of apology that goes “I’m sorry you feel that way” which of course is not an apology at all. 

Saying sorry has always been difficult, but our culture seems to make it even harder. We may not conduct literal witch hunts any more, but we do metaphorical ones.

Confession is difficult. Try it sometime. Next time you make a mistake, resolve to come clean before your friends, your spouse, your partner, your team at work. Confess your sins. Not straightforward, is it? If you find it as hard as I do, then join the club.  

Saying sorry has always been difficult, but our culture seems to make it even harder. We may not conduct literal witch hunts any more, but we do metaphorical ones. If you are found out to have said the wrong thing, admit you have changed your mind, or that you made a horrible mistake, you are likely to get accused of inconsistency, cancelled on social media, sacked from your job, vilified at the court of Twitter. It could mean losing your reputation, your job, your friends and, well, everything.  

A line of books have come out in recent times, pointing out that we live in one of the most censorious of cultures. Andrew Doyle wrote a book called The New Puritans, arguing that identity politics and the social justice movement has spawned a quasi-religious form of cultural revolution, driven by claims to moral purity and tolerating no dissent. Similarly, Noah Rothman wrote The Rise of the New Puritans, identifying progressivism as a movement whose primary goal is to limit happiness. 

They had a strong notion of divine grace which interrupts normal human processes, unlocks hard hearts and kindles new desires in twisted souls. 

Yet perhaps the problem is not so much that we have become too much like the post-reformation Puritans, but that we are fundamentally unlike them. Puritans were a group of Protestants who first emerged in the 16th century, who wanted to ensure that Reformation in England was carried out thoroughly, broadly according to the agenda of John Calvin in Geneva, and not (as they saw it), half-heartedly. The word ‘Puritan’ was in fact invented by the group’s enemies, accusing them of a joyless obsession with purity, an insistence on keeping rules, confessing sins and avoiding pleasures. As always, caricatures tell half, or less than half, of the truth. Of course there were censorious and frowning Puritans, but they also had a profound and ambitious notion of grace and goodness alongside a nuanced moral ecology that we have largely lost.  

The Puritans had a strong notion of the nexus of sin, confession, grace, forgiveness, absolution and the possibility of moral reformation. If your conscience tells you that you had done something wrong, you had best confess it sincerely to God (and possibly to other people as well), which would be followed by the promise of divine forgiveness, which in turn had the potential to bring about a deep change of heart and habit, so that the fault was not repeated again. They had a strong notion of divine grace which interrupts normal human processes, unlocks hard hearts and kindles new desires in twisted souls.    

Now we have lost most of this. If you confess a sin in public, you are very unlikely to receive absolution in the court of Twitter or public esteem. The passing of time may mean people forget what you did and enable some rehabilitation, but forgiveness? Never.  And if you think the likelihood of forgiveness is remote, what is the incentive for confession? You might as well brazen it out, pretend you’ve done nothing wrong, deny all charges, as the alternative is to see your career go down the tubes. 

Moreover, we don’t tend to believe moral change is possible. A leopard never changes his spots, we say with a knowing look. Ex-offenders find it hard to find jobs with a criminal record behind them, and disgraced politicians are unlikely to find a way back into public life.  

We are creatures capable of deep cruelty, malice and selfishness, but also that we are capable of kindness, grace and true humility - that spiritual and moral change is possible.

Now of course there are good reasons for our nervousness about this. Someone with a weakness for booze, sex or vulnerable children might never lose that tendency, and it’s often better to be cautious than to allow an abuser to abuse again. Yet at the same time, Christian moral theology has always held together in some tension a savvy awareness of the depth of human fallibility and self-deception, with a belief in the possibility of deep spiritual and moral change. Christian faith paradoxically holds at the same time the most pessimistic and the most optimistic view of human nature – that we are creatures capable of deep cruelty, malice and selfishness, but also that we are capable of kindness, grace and true humility - that spiritual and moral change is possible. It’s not always easy to spot the genuinely reformed character from the charlatan, but that is where wise discernment and character judgement comes in, holding the tension between naivete and cynicism.   

Back in the day when more people went to church, they at least once a week had an occasion where they were invited to reflect on their sins of the past week, to confess them and receive absolution. That pairing is perhaps the key to the whole thing, and why saying sorry is so hard in contemporary life – because we have not only lost the ability to say sorry, we have also lost the ability to forgive.  

Of course, it’s possible to go through the motions in church of saying you are sorry for your sins. It can be a means of ‘cheap grace’ as the German theologian Dietrich Bonhoeffer used to call it. But we are creatures of habit. Being forced to think back over the past week, the time you spoke to your kids in a harsh way, told a white lie to get out of trouble, or forgot to phone someone who needed help because you were just too busy, somehow alerts you to your own inner mess. Add to that the promise that a heartfelt confession will be met with the pronouncement of genuine pardon, then it makes it just a little easier to say an abject apology to someone else when you need to, not evading the truth, not excusing yourself, just saying you messed up and got it wrong, because you know what’s coming afterwards – forgiveness.  

The dynamic of confession, forgiveness and the possibility of moral change doesn’t take away the need for shrewd judgement of character, but its loss arguably makes it much harder for us to say we are sorry, and are truly repentant.  

Politicians, pundits and other public figures may find it hard to say sorry. And we are perhaps right to expect them to do so. But unless we learn how to forgive, then we will reap a harsh society where ‘sorry’ is not just the hardest, but the rarest word.  

Explainer
Creed
4 min read

Those unexpected angel stories

Shedding a strange light on a disenchanted world.

Graham is the Director of the Centre for Cultural Witness and a former Bishop of Kensington.

An almost abstract image with overlays of colour over a group of people standing.
Jr Korpa on Unsplash.

Unlike Robbie Williams, who sings about them, sometimes I preach about angels. When I do something always happens – people start telling me their own angel stories.  

There was the one a soldier friend told me. During an army climbing expedition to Mount Kenya, one of his team had fallen to his death from a sheer rock face. Caught up in the drama of the moment, my friend found himself stuck on a ledge, unable to move up or down, paralyzed by fear and frustration. Suddenly, in an inaccessible part of the world, where they had seen no-one for days, on a mountain where they were the only registered group present, a climber appeared out of nowhere, moved onto the ledge where he was standing, tied a rope into his harness, lowered him down the rockface to safety before disappearing up the face never to be seen again. 

Or the story of a pastor who got into trouble in an airport. A stranger walked by and asked if he could help, and remarkably fixed a seemingly intractable problem. The grateful passenger took a selfie of himself and the stranger, but when he looked at the phone later on, there was a picture of himself, grinning into the camera, with his arms around… nothing.  

Why do so many stubbornly believe in angelic beings, when a materialist view of the world laughs scornfully at the idea as a bit of pre-modern superstition? 

These are not just modern stories. In the second century, a young man called Justin from Asia Minor was working his way through the various schools of Greek philosophy. One day, he was walking along the beach at Ephesus, wondering, as young people have always done, about the meaning of life in general and his own life in particular, when a mysterious old man came alongside and joined him in conversation. As they walked together, the old man spoke about the philosophers and how none of them were quite able to answer the deepest mysteries of life. He advised Justin to read the Old Testament prophets, before disappearing into the distance. Justin did so, became a Christian and went on to become one of the greatest early theologians of the Church and one of its early martyrs for the faith – hence the name he is remembered by today - Justin Martyr. 

Was it an angel? Or a real, yet mysterious old man? Are angels real? And if so, what is the point of them? Surveys tell us that 30 per cent of British people believe in angels. In the USA that figure rises to 70 per cent. Why do so many stubbornly believe in angelic beings, when a materialist view of the world laughs scornfully at the idea as a bit of pre-modern superstition? After all, the cynic might say all these stories can be explained - these were just ordinary people who turned up unexpectedly. 

The encounter opened the eyes of the person in the story to another realm, a world unseen yet just as real as the seen. 

The word angelos in Greek simply means messenger – and it can mean either a human or an angelic one. In the Bible, angels don’t usually appear with glowing white clothing and wings sprouting from their shoulder blades. When they come to people with a message, they often appear in the guise of ordinary people. In fact, it’s often hard to tell whether you have been visited by an angel or just another human.  

The point, therefore, is not so much about the angels, but about the message that they bring. They tend to turn up when there is something particularly important to announce, something like the birth of Jesus, when an angel appears to the young Mary to tell her the news that she will give birth to the Son of God, her, and then quite a few of them turn up to sing to the shepherds, an indication that something big was happening.  

In each of the stories above, the encounter opened the eyes of the person in the story to another realm, a world unseen yet just as real as the seen. An inexplicable encounter with what just might have been an angel has the capacity to open our eyes to the fact that the world is bigger than we often assume – that as Hamlet says to his dull, practically minded friend: “There are more things in heaven and earth, Horatio, than are dreamt of in your philosophy.” 

The Nicene Creed, the classic summary of Christian faith, speaks of God as the ‘Creator of all things seen and unseen’. We are all used to what we can see, yet some of us only have space in our world for things that can be seen, touched or measured. Yet there are surely those unseen realities – things we cannot see or measure, like love, compassion, holiness, miracles, God and - yes – angels.  

A random sermon on angels elicits hushed stories that people feel almost embarrassed to speak. Such mysterious experiences are far more common than we realise, as Dan Kim points out elsewhere on this site. Yet these experiences are not an end in themselves but are perhaps a way of God getting our attention when we refuse to listen to more ordinary approaches. These experiences open our eyes to a dimension of reality that is as real, if not as visible as the one we deal with every day – and become a gateway to a journey of discovery of an unseen world alongside the seen, that sheds a strange but welcoming new light onto a disenchanted world.