Explainer
Creed
6 min read

Sorry seems to be the hardest word

We all find ways of not simply saying sorry. Not just former prime ministers. Graham Tomlin unpacks why it’s getting harder to say sorry in our culture.

Graham is the Director of the Centre for Cultural Witness and a former Bishop of Kensington.

A politican stands holding a bible, in front of a committee room table. Behind him an audience waits expectantly
Boris Johnson prepares to give evidence to the House of Commons Privileges Committee.

Why is it so hard to say you’re sorry? Over recent weeks we have watched the story unfold of Boris Johnson and the Downing Street parties, his disdain towards the Privileges Committee report suggesting he misled parliament, and his resignation as an MP, insisting he was the victim of a witch-hunt rather than saying he had made a mistake and owning up.

And it’s not just Conservative Prime Ministers. Tony Blair has never quite come clean to say it was a mistake to lead the UK into war against Saddam Hussain on the basis of faulty intelligence on weapons of mass destruction.

Church leaders don’t escape either. Too often in the past, abusers have been shielded and moved on, and when the avoidance is revealed, ways have been found to avoid simply saying sorry. And then we all know the kind of apology that goes “I’m sorry you feel that way” which of course is not an apology at all. 

Saying sorry has always been difficult, but our culture seems to make it even harder. We may not conduct literal witch hunts any more, but we do metaphorical ones.

Confession is difficult. Try it sometime. Next time you make a mistake, resolve to come clean before your friends, your spouse, your partner, your team at work. Confess your sins. Not straightforward, is it? If you find it as hard as I do, then join the club.  

Saying sorry has always been difficult, but our culture seems to make it even harder. We may not conduct literal witch hunts any more, but we do metaphorical ones. If you are found out to have said the wrong thing, admit you have changed your mind, or that you made a horrible mistake, you are likely to get accused of inconsistency, cancelled on social media, sacked from your job, vilified at the court of Twitter. It could mean losing your reputation, your job, your friends and, well, everything.  

A line of books have come out in recent times, pointing out that we live in one of the most censorious of cultures. Andrew Doyle wrote a book called The New Puritans, arguing that identity politics and the social justice movement has spawned a quasi-religious form of cultural revolution, driven by claims to moral purity and tolerating no dissent. Similarly, Noah Rothman wrote The Rise of the New Puritans, identifying progressivism as a movement whose primary goal is to limit happiness. 

They had a strong notion of divine grace which interrupts normal human processes, unlocks hard hearts and kindles new desires in twisted souls. 

Yet perhaps the problem is not so much that we have become too much like the post-reformation Puritans, but that we are fundamentally unlike them. Puritans were a group of Protestants who first emerged in the 16th century, who wanted to ensure that Reformation in England was carried out thoroughly, broadly according to the agenda of John Calvin in Geneva, and not (as they saw it), half-heartedly. The word ‘Puritan’ was in fact invented by the group’s enemies, accusing them of a joyless obsession with purity, an insistence on keeping rules, confessing sins and avoiding pleasures. As always, caricatures tell half, or less than half, of the truth. Of course there were censorious and frowning Puritans, but they also had a profound and ambitious notion of grace and goodness alongside a nuanced moral ecology that we have largely lost.  

The Puritans had a strong notion of the nexus of sin, confession, grace, forgiveness, absolution and the possibility of moral reformation. If your conscience tells you that you had done something wrong, you had best confess it sincerely to God (and possibly to other people as well), which would be followed by the promise of divine forgiveness, which in turn had the potential to bring about a deep change of heart and habit, so that the fault was not repeated again. They had a strong notion of divine grace which interrupts normal human processes, unlocks hard hearts and kindles new desires in twisted souls.    

Now we have lost most of this. If you confess a sin in public, you are very unlikely to receive absolution in the court of Twitter or public esteem. The passing of time may mean people forget what you did and enable some rehabilitation, but forgiveness? Never.  And if you think the likelihood of forgiveness is remote, what is the incentive for confession? You might as well brazen it out, pretend you’ve done nothing wrong, deny all charges, as the alternative is to see your career go down the tubes. 

Moreover, we don’t tend to believe moral change is possible. A leopard never changes his spots, we say with a knowing look. Ex-offenders find it hard to find jobs with a criminal record behind them, and disgraced politicians are unlikely to find a way back into public life.  

We are creatures capable of deep cruelty, malice and selfishness, but also that we are capable of kindness, grace and true humility - that spiritual and moral change is possible.

Now of course there are good reasons for our nervousness about this. Someone with a weakness for booze, sex or vulnerable children might never lose that tendency, and it’s often better to be cautious than to allow an abuser to abuse again. Yet at the same time, Christian moral theology has always held together in some tension a savvy awareness of the depth of human fallibility and self-deception, with a belief in the possibility of deep spiritual and moral change. Christian faith paradoxically holds at the same time the most pessimistic and the most optimistic view of human nature – that we are creatures capable of deep cruelty, malice and selfishness, but also that we are capable of kindness, grace and true humility - that spiritual and moral change is possible. It’s not always easy to spot the genuinely reformed character from the charlatan, but that is where wise discernment and character judgement comes in, holding the tension between naivete and cynicism.   

Back in the day when more people went to church, they at least once a week had an occasion where they were invited to reflect on their sins of the past week, to confess them and receive absolution. That pairing is perhaps the key to the whole thing, and why saying sorry is so hard in contemporary life – because we have not only lost the ability to say sorry, we have also lost the ability to forgive.  

Of course, it’s possible to go through the motions in church of saying you are sorry for your sins. It can be a means of ‘cheap grace’ as the German theologian Dietrich Bonhoeffer used to call it. But we are creatures of habit. Being forced to think back over the past week, the time you spoke to your kids in a harsh way, told a white lie to get out of trouble, or forgot to phone someone who needed help because you were just too busy, somehow alerts you to your own inner mess. Add to that the promise that a heartfelt confession will be met with the pronouncement of genuine pardon, then it makes it just a little easier to say an abject apology to someone else when you need to, not evading the truth, not excusing yourself, just saying you messed up and got it wrong, because you know what’s coming afterwards – forgiveness.  

The dynamic of confession, forgiveness and the possibility of moral change doesn’t take away the need for shrewd judgement of character, but its loss arguably makes it much harder for us to say we are sorry, and are truly repentant.  

Politicians, pundits and other public figures may find it hard to say sorry. And we are perhaps right to expect them to do so. But unless we learn how to forgive, then we will reap a harsh society where ‘sorry’ is not just the hardest, but the rarest word.  

Interview
Creed
Politics
S&U interviews
16 min read

Is reconciliation possible in America’s culture wars?

Understanding a strange kingdom of anxiety and belligerence.

Miroslav Volf is Professor of Theology at Yale Divinity School and is the Founder and Director of the Yale Center for Faith and Culture.

A protest placard is held above a march, reading 'If you don't change it, you choose it'.

Miroslav Volf grew up in Croatia and is now Henry B. Wright Professor of Theology at Yale University, and the Director of the Yale Center for Faith and Culture. He is the author of many books and is one of the USA’s most prominent public intellectuals. Graham Tomlin recently met up with him to discuss life, politics and faith in the USA during this pivotal election year. 

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Graham: So great to see you today, Miroslav. 

Miroslav: It's always wonderful to see you too. 

I want to talk to you about life in the USA in this election year and some of the issues surrounding that. What do you feel is the mood in the USA at the moment as the election approaches? 

It's tough to describe it, but I would say that predominantly it's a mix of belligerence along with apprehensiveness and uncertainty. I think the American left isn't the happiest with its candidate. They wonder whether Joe Biden can win against Trump, and whether he is too old to be president. On the other side, I see a certain kind of triumphalism and an increasing radicalism, and that is, for many people, worrisome. I also note a willingness to fight. And then there are some, among them some of my colleagues at Yale, who are determined to leave the country if things don't turn out quite the way that they hope! I tell them that I'm used to living under authoritarian regimes - that's how I grew up - and it's possible! Perhaps also responsible.  

Back in 1996 you published your book Exclusion and Embrace, which largely came out of your experience of the war between Croatia and Serbia, and before that, living, as you say, under a totalitarian regime in eastern Europe. I was struck by a question you asked there: “what kind of selves do we need to be to live in harmony with others?” I wonder how you reflect on writing that book now in the context of contemporary America, which seems much more polarised than it was back in 1996? Is there some of that work that resonates particularly with the US situation right now? 

I think so.  Some eight years ago - I'm not sure exactly where to draw the line - I sensed that the political fronts were hardening. They have since become almost completely mutually closed. Any movement toward the middle, towards reconciling, is experienced as a defection and weakening of one’s side.  

I have felt it before, in the former Yugoslavia. When I wrote the book advocating “embrace,” it fell on deaf ears - for Croats, Serbs, and Muslims. The book was written and published as the war was going and had barely ended and my compatriots felt that I was taking away their enemy; they were invested in having one. The time for reconcilers comes when fronts have gotten a little bit more porous than in situations like the one I've just described, which is to say that the time for reconcilers is ‘ordinary time’, rather than making interventions in the actual situation of conflict.  

As to the kinds of selves we need to be, whether in conflict or before or after it, I think it's being people who resist themselves becoming closed by the boundaries of the combatants in the fight, people who are able to see beyond the seen to the unseen, as it were, who hope for the unhoped for and who have the moral ground on which they stand, whose “will to embrace” has not been undermined by violence. 

In that book you also wrote about repentance and forgiveness as being crucial elements in reconciliation. Do you see much evidence of repentance and forgiveness within the USA right now? If not, what would it take to bring about that kind of culture within American life?  

I don't see much willingness. I see the culture becoming increasingly unforgiving. There are, of course, ritualistic gestures of forgiveness in different domains of life, but they're really public image management tools rather than steps toward reconciliation.  

Some of the resistance to forgiveness is a function of the conflict, as I noted earlier. In cultures of late modernity, I see another reason for resistance.  For the most part, we operate with the narrative account of the self: ‘I am what I have done, what has been done to me, what I have made out of what I've done and what others have done to me.’ But if you have this notion of the self, how do you do what the miracle of forgiveness requires? How do you unglue the past deed from the self that has committed that deed, when that deed is—by definition— defining of the person?  Forgiveness requires a vision of the self that isn’t defined by its acts.  For Christians, God’s unconditional love defines the self. That emphasises the importance of the Christian message and deep theological reflection on it to make such an account of the self plausible. 

And to take that idea further, much of our identity politics language tries to isolate one particular aspect of a person's self, and so that's the only thing I need to know about. So, I might say to you: I know what you're like. You're Croatian and therefore I can either say you're one of my tribe or you're not one of my tribe and I can either shun you or accept you that way. But of course, we are, as people, much more complex than that. We're much more multifaceted. We have different identities that are not just about nationality, but they're about relationship, embeddedness within society, political or family allegiances and all kinds of different facets of our selves. That trend to isolate one aspect of the self as definitive is surely quite unhelpful in enabling us to engage with each other as persons, as opposed to just a projection of our imagination? 

 It's a kind of betrayal of the particularity of the self and an inability to perceive the person as the particular individual that they are. I think that's also the case in ethnic or political conflicts. I remember during the war in the former Yugoslavia, saying to my fellow Croatians: “To be a Croatian is, almost by definition, to have Serbs as your neighbours.”  But, obviously, in the situation of conflict, the last thing you want to hear is that you have been defined by your relationship to the person whom you now want to obliterate! 

Exactly. And you can see that same dynamic playing out in the Israel-Gaza situation right now. In many ways, Israel is defined by its relationship with the Palestinians, and Palestinians are defined by their relationship with Israelis, and you can't get away from that.  

These days we often hear about culture wars. Progressives and conservatives offer different visions of the future. In the United States that seems a very polarised, toxic debate. Do you think that Christian faith offers a different path from either? Does it beckon us on a third path that is different from the conservative and the progressive polarity? 

Yes, it does, especially with hardened polarities of this sort. You know the old adage – “I don't care what's left and what's right; I care for what's right and what's wrong.” This right / wrong contrast, this dualistic moralism of religious traditions, can obviously be lived in different ways. But if we understand it in the properly Christian way, with humility, the contrast between right and wrong seems to me important because it provides us an independent place on which to stand and from which to open up a space for movement in this rather sterile conflict, or at least not to let ourselves be drawn into it.  

To nurture such Christian independence, we need to return to the big question that Dietrich Bonhoeffer asked toward the end of his imprisonment: “Who is Jesus Christ for us today?” That seems to me to be a central question, and it helps avoid the temptation of the church—as you see happening in the United States on both sides, left and right—to a certain kind of identification with the politics of a cause. 

I don't know if you've seen this book The Kingdom, the Power and the Glory: American Evangelicals in an Age of Extremism, by Tim Alberta, which is very interesting. He’s a staff writer for The Atlantic, and this is his second book, looking primarily at the evangelicalism’s betrayal of the gospel, “thinning out,” so to speak, into a nationalist civil religion. 

The idea of the “stranger King,” suggests that we are in a kind of revolutionary situation. 

People in the UK often wonder how the Evangelical Church in the USA seems so solidly behind Donald Trump, who shows no particular sign of Christian, or evangelical faith. Clearly he will endorse certain conservative positions which evangelicals are in favour of, but is there something deeper going on than that? How do you read the Evangelical support for Donald Trump? 

I think it’s not only true of evangelicalism in this country, but in other settings, and it is also true of other Christian (and even more broadly, religious) traditions—that the nation ends up being a much more powerful god than the Father of our Lord Jesus Christ. So, when there's a sense of threat, everybody coalesces around defence of that political in-group.  

My colleague here at Yale, the sociologist Phil Gorski, has written this interesting article “The Return of the King”. He talks about the shift from disenchantment and secularisation to a new immanentism in the U.S. today. He also invokes the vision, from ancient pagan cultures, of a ‘stranger King,’ who is not so much a sacred king, as in Christian understanding, one responsible to God, but a divine figure, who comes from nowhere, from outside, and who is seen as a rescuer, with divine powers that are above moral scrutiny. 

I think that speaks of the way in which people understand Trump. It doesn't matter how he behaves; he can do as he wishes. He could, as he put it early on, even before he became president, kill somebody in the middle of New York and that wouldn’t impact how people view him. We know about his sexual escapades and the lawsuits, and they don’t impact how he is seen by his supporters.  

The idea of the “stranger King,” suggests that we are in a kind of revolutionary situation. Steve Bannon is a very good example. He says he is a kind of Leninist who wants to take control of the state apparatus and dismantle everything. So, there's been a certain radicalism that is obsessed with power. I think that's where Trump has come in. And he has found religious interpreters who have helped him emerge as a new King Cyrus, or somebody who need not be held to moral standards because he is what is perceived to be needed right now. 

The idea of a re-paganisation is very interesting. Here in the UK, many people observed that Boris Johnson was the one Prime Minister in recent times (unlike Blair, Brown, May, Sunak) who did not really profess any very obvious religious faith. His great heroes are in fact, the classical pagan writers of Rome and Greece. There was no great idea for political harmony or vision there. It was more about holding power for its own sake in some Nietzschean sense. 

At least a few years back, some of the neo-pagan philosophers, like Alain de Benoist, who wrote, among other things, a book titled On Being a Pagan (which built partly on Heidegger and mainly on a certain interpretation of Nietzsche), were popular in hard-right circles. De Benoist sees himself very much as retrieving paganism, in sharp contrast to monotheism.   

One of the themes you mentioned a moment ago was that of the nation. One thing that strikes us on this side of the pond looking at America is a very strong brand of Christian nationalism. American churches often have a flag at the front, and presumably this idea of a Christian nation goes back to the Puritan vision that founded America. How do you read that theologically? Do you see the nation as a positive thing or a negative thing? Is it something we should be suspicious of? Is it something that should be embraced?  

I'm disappointed to see the nation turning into what seems like the supreme good.  I find it useful to differentiate between “patriotism” and “nationalism,” though this is somewhat arbitrary linguistically. If one went with that distinction, “nationalism” would be particularistic and exclusivist, and a nationalist would have a “national” God; “patriotism” would describe commitment to one’s own nation in the community of all nations, and a “patriot” would worship the God of all nations.  I think that Christians have universal commitments in the sense that there are no moral insiders and moral outsiders.  This kind of universalism is rooted in the simple conviction that each one of us is created in the image of God, who created all of us, and in the belief that Christ died for each one of us and was raised for our justification. I cannot place relative values on people based on their proximity to me. What I can have, is a greater responsibility for those with whom I live, those “whose lives are closely linked with ours,” as we pray in Episcopal and Anglican liturgy.  

What I find problematic is not just the “America first” kind of particularism (which sometimes goes along with isolationism).  Problematic also is the “America, the best” kind of universalism (which often goes along with expansionism).  One is withdrawing, the other is aggressive, but in both we are interested, above all, in ourselves and our own well-being. I think we need a world order in which we can affirm the equal dignity of every single human being — so that the life of my compatriot is not worth more than the life of those on the other side of my nation’s borders.  Equal dignity would also require that we care in a special way for those whose lives and conditions of life have been curtailed by the way we have exercised political power historically.   

The other aspect of this is surely that the Church is itself a multinational community. In the Christian Church, as they say, water is thicker than blood - in other words the water of baptism that binds us is stronger than differences of ethnicity and nationality. The church is a community that reaches across every nation of the world. These bonds are stronger than any other, and that relativizes the nation as an entity that defines us. It doesn't mean we can’t have a certain patriotic pride in our nation, or our place of origin. The particularity of that is a good thing - we're all rooted in places and histories, which are a part of who we are, but being Christian and therefore bound to each other relativizes the idea of the nation as what ultimately defines us as a people. 

 Agreed. 

You wonder what it would be like if across the culture wars we could recognise each other's Christian faith as being a stronger bond than the ideological differences that divide us? 

Or in situations of conflict - if we could recognise the value of a person of my ethnic group and someone of another ethnic group as exactly the same. That would have profound implications, even when we engage in what we might deem to be a just war.  How war is conducted would be greatly changed if we thought of one side and the other in that way, that each individual is of absolutely equal value. 

World altering and disorienting processes are under way, which I think partly underpin those political tensions, and we need to cast our eyes to that which lies underneath political tensions and to what can take us out of them. 

One of the other themes I wanted to explore was one of the casualties of our modern political life - Truth. We talk about living in a post-truth age. A huge volume of opinion, ideas and data comes at us every day because of the information revolution of the internet, social media and so on. The question is: why does truth matter in politics? I recall something you wrote in Exclusion and Embrace: “if argument cannot win, weapons must.” Once truth goes always leads to violence. So, could you just expand on that a little bit and explore that theme in the context of our political life?  

The stance that people often embrace in conflict is this: “If truth is against me, why should I be for the truth?”  And so, truth becomes a casualty of my own interest. We can observe that from a little kid, telling an “innocent” lie, all the way to the workings of the propaganda machinery in world politics. In a way, a lie is an homage to the truth, because a lie presents itself as truth.  A good deal of the tensions in the USA are rooted in an inability to trust that what the other person says is correct, so that there is this mood of suspicion that nibbles away any trust that may be built. It may be important to remember what Jesus said about truth — that it will set us free.  The truth sets each one of us free precisely by binding us to one another in trust. 

That begins to open up one last area I wanted to explore with you. You run a course in Yale University called Life Worth Living, which you offer for students who want to explore some of the deeper questions as to what makes a life worth living. I'd love you to just explain a bit about how that course works, but particularly bearing in mind the theme we're talking about today. What is a life worth living in this particular moment in the context of the USA? You talked at the beginning about how you’ve lived under totalitarian regimes, and that it's possible to live a good life even in really difficult circumstances. What does that life look like at the moment?  

I think of that course as a kind of exercise in truth-seeking conversations, in speaking about what matters most to us in life with those who disagree with us. The course is offered to Yale College students, undergrads, primarily. We may have seven or so seminar groups each semester, all populated by students from different cultures, embracing different faiths or none, and we discuss in sequence various competing visions of the good life on offer.  When I teach the class, I tell the students that, of the traditions we are exploring —  Buddhism, Christianity, Islam or Nietzsche’s philosophy — all make truth claims.  Which is to say that they are talking about the truthfulness of each of our lives. Our goal in class is to wrestle with these truth claims not just intellectually but also, and even primarily, existentially.   

This is a very important exercise in how one can, in a pluralistic setting, affirm the truth and stay by it, while at the same time entertaining seriously the opinions of others, even adjusting one's own perspectives in the light of the perspectives of others.  We need these kinds of skills given our profound disagreements on political, economic, and life-orientation issues.   

 So a life worth living would be a life where you can have those kind of conversations? 

Certainly.  These kinds of conversations and the kinds of deep but humble commitments to truth and to honoring others irrespective of whether we agree with them or not are a key element of a life that is worthy of our humanity.  At the political level, they are a condition of the possibility of envisioning and moving toward a common future.  

Do you see any signs of hope of this kind of discourse within the USA? You started off by saying how there's a sense of anxiety and belligerence. Are there signs that give you just a little glimmer of hope that there may be a different future going forward? 

Well, when I speak about the class to people, I don't see them yawning, nor do I detect wistfulness in their eyes, as if this were somehow unrelated to real life.  I see people listening and wanting to move in that direction, entertaining it as a possibility. When I talk in churches about the question “Who is Jesus Christ for us today?”, I don't find resistance. I find people saying — yeah, that's what we need to take seriously, because we are living in a kind of dystopian period.  

Our problems today are not just hardened political fronts and the emergence of civilizational nations with authoritarian leaders.  World altering and disorienting processes are under way, which I think partly underpin those political tensions, and we need to cast our eyes to that which lies underneath political tensions and to what can take us out of them.  Generative AI!  Imploding environment!  Tremendous disparities in wealth! These are things that will profoundly shape our future, and we need to know how to talk about them notwithstanding the deep disagreements we have.  We also need to nurture a Christian imagination, a hope for the world that the New Testament sketches — largely symbolically — at the end of the book of Revelation.  People today resonate with these kinds of themes, and that gives me hope.  

It has been good to end on this longer term note. One thing that Christian faith does - is it thinks long term. It doesn't think in electoral cycles, it thinks more in centuries than years or even decades, so getting that bigger perspective is really helpful. 

Thank you Miroslav for your time and your insights into our times.  

Thank you for the conversation. It's always great to talk to you. 

Miroslav Volf

A man with a beard and glasses, leans back and to one side while takking and holds open hand in front of himself
Miroslav Volf.