Explainer
AI - Artificial Intelligence
Belief
Creed
5 min read

Whether it's AI or us, it's OK to be ignorant

Our search for answers begins by recognising that we don’t have them.

Simon Walters is Curate at Holy Trinity Huddersfield.

A street sticker displays multiple lines reading 'and then?'
Stephen Harlan on Unsplash.

When was the last time you admitted you didn’t know something? I don’t say it as much as I ought to. I’ve certainly felt the consequences of admitting ignorance – of being ridiculed for being entirely unaware of a pop culture reference, of being found out that I wasn’t paying as close attention to what my partner was saying as she expected. In a hyper-connected age when the wealth of human knowledge is at our fingertips, ignorance can hardly be viewed as a virtue. 

A recent study on the development of artificial intelligence holds out more hope for the value of admitting our ignorance than we might have previously imagined. Despite wide-spread hype and fearmongering about the perils of AI, our current models are in many ways developed in similar ways to how an animal is trained. An AI system such as ChatGPT might have access to unimaginable amounts of information, but it requires training by humans on what information is valuable or not, whether it has appropriately understood the request it has received, and whether its answer is correct. The idea is that human feedback helps the AI to hone its model through positive feedback for correct answers, and negative feedback for incorrect answers, so that it keeps whatever method led to positive feedback and changes whatever method led to negative feedback. It really isn’t that far away from how animals are trained. 

However, a problem has emerged. AI systems have become adept at giving coherent and convincing sounding answers that are entirely incorrect. How has this happened? 

This is a tool; it is good at some tasks, and less good at others. And, like all tools, it does not have an intrinsic morality. 

In digging into the training method for AI, the researchers found that the humans training the AI flagged answers of “I don’t know” as unsatisfactory. On one level this makes sense. The whole purpose of these systems is to provide answers, after all. But rather than causing the AI to return and rethink its data, it instead developed increasingly convincing answers that were not true whatsoever, to the point where the human supervisors didn’t flag sufficiently convincing answers as wrong because they themselves didn’t realise that they were wrong. The result is that “the more difficult the question and the more advanced model you use, the more likely you are to get well-packaged, plausible nonsense as your answer.” 

Uncovering some of what is going on in AI systems dispels both the fervent hype that artificial intelligence might be our saviour, and the deep fear that it might be our societal downfall. This is a tool; it is good at some tasks, and less good at others. And, like all tools, it does not have an intrinsic morality. Whether it is used for good or ill depends on the approach of the humans that use it. 

But this study also uncovers our strained relationship with ignorance. Problems arise in the answers given by systems like ChatGPT because a convincing answer is valued more than admitting ignorance, even if the convincing answer is not at all correct. Because the AI has been trained to avoid admitting it doesn’t know something, all of its answers are less reliable, even the ones that are actually correct.  

This is not a problem limited to artificial intelligence. I had a friend who seemed incapable of admitting that he didn’t know something, and whenever he was corrected by someone else, he would make it sound like his first answer was actually the correct one, rather than whatever he had said. I don’t know how aware he was that he did this, but the result was that I didn’t particularly trust whatever he said to be correct. Paradoxically, had he admitted his ignorance more readily, I would have believed him to be less ignorant. 

It is strange that admitting ignorance is so avoided. After all, it is in many ways our default state. No one faults a baby or a child for not knowing things. If anything, we expect ignorance to be a fuel for curiosity. Our search for answers begins in the recognition that we don’t have them. And in an age where approximately 500 hours of video is uploaded to YouTube every minute, the sum of what we don’t know must by necessity be vastly greater than all that we do know. What any one of us can know is only a small fraction of all there is to know. 

Crucially, admitting we do not know everything is not the same as saying that we do not know anything

One of the gifts of Christian theology is an ability to recognize what it is that makes us human. One of these things is the fact that any created thing is, by definition, limited. God alone is the only one who can be described by the ‘omnis’. He is omnipotent, omnipresent, and omniscient. There is no limit to his power, and presence, and knowledge. The distinction between creator and creation means that created things have limits to their power, presence, and knowledge. We cannot do whatever we want. We cannot be everywhere at the same time. And we cannot know everything there is to be known.  

Projecting infinite knowledge is essentially claiming to be God. Admitting our ignorance is therefore merely recognizing our nature as created beings, acknowledging to one another that we are not God and therefore cannot know everything. But, crucially, admitting we do not know everything is not the same as saying that we do not know anything. Our God-given nature is one of discovery and learning. I sometimes like to imagine God’s delight in our discovery of some previously unknown facet of his creation, as he gets to share with us in all that he has made. Perhaps what really matters is what we do with our ignorance. Will we simply remain satisfied not to know, or will it turn us outwards to delight in the new things that lie behind every corner? 

For the developers of ChatGPT and the like, there is also a reminder here that we ought not to expect AI to take on the attributes of God. AI used well in the hands of humans may yet do extraordinary things for us, but it will not truly be able to do anything, be everywhere, or know everything. Perhaps if it was trained to say ‘I don’t know’ a little more, we might all learn a little more about the nature of the world God has made. 

Article
Creed
Identity
Nationalism
5 min read

Flags on lampposts are a cry from long-neglected communities

As banners fly, they whisper of pride and pain
A St George's Cross flag flutters on a tower.
St Helen's Church, Welton, Yorkshire.
Different Resonance on Unsplash.

A flag meant to symbolise unity within a nation. Yet over the summer, flags in the UK became less a source of togetherness and more a flashpoint for division.

In towns and cities across the nation, flags of St George and Union Flags have appeared on bridges, on lamp posts and on buildings. The motivations of those hoisting the flags are often unclear, but the way in which different sets of people perceive these flags carries an alarming message about the widening gulf that now exists within our nation.

For one set of people, the flags are sinister and carry a deep sense of threat. For many people of global majority heritage, the flags bear an intimidating message that those with racist motives are claiming the nation 'back' from them, leaving them stateless and with nowhere to belong. Meanwhile for those on the centre or left of the political spectrum, the flags feel like a straightforward claim to power by the far right and a sign of the growing popularity of their policies and rhetoric. The Church of England has mostly placed itself on this side of the divide and many church leaders have spoken of the flag flying phenomenon with anxiety and distaste.

But there is another narrative at play. As the flags continue to flutter in the autumn breeze, something which is a symbol of fear for one set of people is for another a welcome sign of hope.

This was powerfully brought home to me during a meeting with a leading Orthodox rabbi following the synagogue attack in Manchester. In the course of a lengthy conversation, I asked him how he understood the flags and his comments were striking. 'When I returned from my holiday and saw the flags flying in Salford,' he told me, 'I felt the most tremendous sense of relief.'

So for that rabbi, the flags are claiming back a distinctive and confident British identity, lost by a failed experiment in multiculturalism that has left his own community deeply fearful. And he is far from alone.

One of the strengths of the Church of England is that we place well-trained, professional clergy and lay leaders in every neighbourhood in the country. That means that, in a culture of echo chambers and algorithms, we are uniquely placed to understand every side of a conflict.

When I contacted a group of church leaders from flag-flying communities in Lancashire, the results were intriguing. Of course they were aware of the darker side of this phenomenon. But they also understood the needs and fears of the people for whom the flags are welcome.

One priest told me of a volunteer in her church who assists with projects for the vulnerable and is good friends with asylum seekers in her congregation and yet she is still flying a flag because she feels that immigration has now 'gone too far.'

Another priest spoke of the flags as an outlet for the intense frustration of local people who feel left behind and ignored. Another spoke of them communicating a chronic disillusionment with a political system that has failed them.

For others there is frustration that their institutions seem willing to fly many different flags – the Ukraine flag or the LGBTQI+ flag – but perceive those same institutions to be embarrassed by the flag of their own nation.

Indeed, a chance to demonstrate a love for country was the most often cited reason. Many people take genuine pride in the flags flying over their communities as it gives them a chance to express pride in a nation that often seems to them to be overly apologetic about its past and embarrassed by patriotism.

Perhaps the most poignant reflection was a from a priest who has stood up to Tommy Robinson marchers on his estate and yet wrote, 'I think for some of those people who put up flags it was a desperate cry for their nation to take better care of them, like a neglected child trying to remind everyone that they're a part of the family too.

For many working-class communities, the globalisation and transnationalism that is viewed by those who hold power as the path to greater prosperity has been bad news. It has outsourced jobs, it has forced down wages so that many in-work people are still benefits-dependent and it has resulted in major demographic changes to communities over which local residents have no had no say.

Combined with years of grinding austerity and a political class that is quick to promise and slow to deliver, there is a powerful and intense anger in many parts of working-class Britain for which the flags have become a lightning conductor.

It seems now that one flag now symbolises two nations. And what is so alarming is that one side barely understands the other.

So how should Christians respond? A divided nation wants the established Church to take sides and indeed sees us as weak and vacillating if we do not. But the task of the Christian is not to take on one side or the other in every binary debate. It is to be on the Lord's side. And in this context, I think that means a twin response.

First it means attentively listening to everyone. We should hear the fears of those for whom flags are a sign of growing intolerance and so condemn racism and hatred. But equally importantly, even when we don't agree, we should understand and give voice to the anger of working-class communities who fear that the nation they love is being taken away from them. If that voice is not heard and attended to, then the far right will be all too happy to fill the vacuum that is left behind. In a divided nation, part of the vocation of the Church is to help one side to understand the other.

And second, it means speaking into the place of conflict words of Gospel peace. The Union Flag is more than a symbol of nation. It carries three crosses, each one pointing us to the saving work of Jesus Christ through which we are reconciled to the Father and so to each other. We listen, we understand, but above all we hold the cross high, for in that symbol is the only true and lasting source of unity.

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