Look out for the outliers

Seeing the good qualities in others lifts them, benefits us, and makes the world better.

Roger Bretherton

Roger Bretherton is Associate Professor of Psychology, at the University of Lincoln. He is a UK accredited Clinical Psychologist.

A office worker wearing headphones looks out of a hectic and loud office space around which people are moving

Nick Jones/Midjourney.ai

I was talking to someone the other day. She is a website developer and she’s just changed jobs. She is not a loud person, but anyone who meets her knows she is a person of quality, of depth and presence. She emanates a humble confidence. In her old job, she worked in a quiet, fairly sedate, office where she was given the space and the time to bring all her creativity to bear on whatever brief she was given. She was known and appreciated.

But her new job – the job she started last week – is a bit different. Her new colleagues are loud and outspoken. Silence is unknown in their office. They like to work to a soundtrack. The drum and bass keep thumping, and the banter never stops flowing. She’s finding it hard to fit in with her new team. And things weren’t made any easier when, after a few days, her new boss took her aside for a pep talk.

What was the problem? She was ‘too quiet’.

It hurt to hear that. It broke my heart to think that anyone could be so blind. How shortsighted do you have to be, to view the grace and peace someone carries as a problem to be solved? In a world of distressing noise and clamour, she is precisely the kind of person every office needs to temper the insanity.

I’m not worried about her. She’s bright and innovative. She’ll work it out. Either her new boss will see sense, or she’ll leave. And if she does, the queue of employers looking for someone just like her stretches round the block. She’ll be okay.

But it got me thinking about the kind of psychology I study. In my research, she would be called an outlier. One of those people in a team or a family who don’t quite fit in. Not because they are weird or awkward, but because they possess some positive quality the rest of the gang don’t have. They are the creative exuberant in a team who prefer doing things by the book. The hilarious joker in a pack who like to take things seriously. The conscientious worker trying to get on with the job in an office that would rather play now and work later. The kind one in a family of cutthroat competitors.

At the top of the list of reasons for wanting to leave work are the words: I am not appreciated.

The thing is we all have a unique contribution to make to the world, a one-off fingerprint of strengths and abilities never to be repeated in anyone else. In research these have been called Signature Strengths, the unique combination of positive qualities that make you you. And the weird thing is that we don’t have to try that hard to be them. If you are naturally kind, or wise, or grateful, or disciplined you won’t be able to stop yourself being that way. They come effortlessly to us. And if someone tries to stop us being the loving thoughtful faithful person we know ourselves to be, it is like losing a limb. If we find ourselves in a context where the most beautiful things about us are unwelcome – like my friend the website developer – it is like being rejected, right to the core.

But here’s the cool thing. If we can live by our Signature Strengths – if we can wake up each morning and ask the question, how can I use my unique positive qualities in a new way today? – it leads to remarkable improvements in wellbeing. Multiple studies have shown that those who live like this, thinking about how they can bring what is best in them to the opportunities and obstacles of each day, report increased happiness in living. Not only that, but they also show reduced anxiety, stress and depression. It turns out being good is good for us. Who knew.

That’s not the whole story though. To really be our best, we need other people to spot these strengths in us. If they don’t, we feel confined, unable to be ourselves in some way. When I ask people what it is like not to be able to bring their best qualities to the people around them, they come up with some pretty dark images. It is lonely, isolating, a desert, a fog, a prison, like being trapped in a cage. And when researchers ask people why they consider leaving their current job, their answers often reflect something like this. Work-life balance and salary are no doubt important, but often, at the top of the list of reasons for wanting to leave work are the words: I am not appreciated. Something good we wanted to give has not been received. We feel unseen.

So that’s why I say: look out for the outliers. Who is it in your family, your workplace, your neighbourhood, who goes underappreciated? Who do you know who has something good to give, but needs some help to give it? Because if we can learn to see those invisible beautiful qualities in the people around us, we not only give them the joy of being known, we also invite more light and flavour into the world. Life becomes a little less grey.

I just hope my friend’s new boss can learn this while he still has the chance. It is tough for her to feel so misunderstood, but it’s worse for him. She can move on, but he has to remain in an office deprived of the humble compassion she would have brought to it. It’s a question worth asking. What gift of beauty and goodness are we excluding from the world because we failed to see past the packaging?

Snippet

America

Change

Politics

5 November 2024

3 min read

The utter miracle of disliking an election result

Voting is a profound act of love, argues Luke Bretherton, Regius Professor of Moral and Pastoral Theology at Oxford University.

Belle Tindall

Belle is the staff writer at Seen & Unseen.

Crowd barrier surround empty space at a night time political rally.

After the Harris rally at Georgetown University.

Well, there we have it. It’s done. Donald Trump has won. History has been made.

Today, and for the days to come, there will be celebrations on the streets. There will be weeping on them, too. And that is somewhat of a miracle.

Earlier in the year, I interviewed a political theologian, Professor Luke Bretherton. It was, and still is, the most enlightening conversation about politics I have ever had. It was for an episode of our Re-enchanting podcast, which is apt, because that’s exactly what it did for me. Luke was able to scoop me up out of political disenchantment and remind me just how miraculous of a thing true democracy is – even if, no, especially if, it doesn’t go the way we hoped.

What should you do if you’re feeling bereft about the result of this almighty election?

Well, I should imagine there are a number of things – but one of them could be to acknowledge the imperfect, rare, paradoxical, beauty of such a feeling.

I’ll let Luke explain a little better, shall I? Here’s a snippet from the Re-Enchanting episode (recorded months before this American election), you can find the full episode here.

But, for now, if you should need it, allow Luke’s wise perspective to be a balm for your sad soul.

Politics is really the name for the formation of a common life. We can't survive, let alone, thrive as humans without others, and so, to have any kind of life - let alone a flourishing life – you’ve got to form a common life with others. As soon as you do that, as soon as you try to navigate and negotiate some form of common life, you’re going to come up against people that you dislike and disagree with.

At that point, you have a choice of one of four things: you can either kill them, which of course, appears to be the solution throughout a lot of history. You can make life so difficult that you cause them to flee, you can create a system to coerce them – to get them to do what you want without having to listen to them, without having to negotiate a common life with them. Or you can do politics; you can negotiate some form of common life without killing, coercing or causing to flee. And those really are the only options. We make it very complicated, but that’s really what’s going on.

Are you going to form a common life with people? Or are you going to kill them, coerce them, or cause them to flee? I think Christians should be pretty invested, both for theological reasons and for practical reasons, in the option of doing politics. Part of that politics is what we might call statecraft – laws, bureaucracies, parliaments – but politics is wider, simpler, and more important than that. It’s a social practice through which we form a common life.

And our commonalities may not outweigh our differences… we can have very real differences. As we know from a Christmas dinner, or a thanksgiving meal, the uncle who drives you bonkers is also the person who passes you the Brussels sprouts. So, it’s learning that we can hold tension, that life is complex, that people have multiple loyalties and that politics is the negotiation in the midst of multiple loyalties, ambiguities and tensions. Otherwise, politics dehumanises others and ourselves.

And so, the act of voting is, in itself, an act of loving your neighbour. Because, if you’ve voted, you’re not looking to bomb, torture, or kill in order to get your way.

And this is beautiful.

It’s an extraordinary paradox, it’s called the loyal opposition: if you lose the election, you’re prepared to stand on the opposite benches. You don’t take to the hills because you don’t like the results.

It’s the water we swim in, and so we don’t see the miracle of that, the miracle of agitational solidarity. The notion that I can be utterly opposed to your view on tax deferential policies but I won’t kill you.

That’s a rare thing in human history.

Let’s just take a moment to realise the miracle of that.