Article
Change
Character
7 min read

Why do people come into your life?

The meaning behind those chance encounters.

Emerson writes on geopolitics. He is also a business executive and holds a doctorate in theology.

In a coffee shop, people sit around a table, one holds their hands up in surprise.
Coffee in Madison, USA.
Kayle Kaupanger via Unsplash.

You are sitting in a local coffee shop and the person sitting next to you strikes up a conversation. This stranger happens to work in the sector you wish to enter. They make a valuable introduction, this leading to further conversations, an interview, a job, and in time, the beginning of a career. Or, to take another example, you are a lone parent working in a local supermarket. A work colleague happens to know someone hiring at a local family business. An introduction is made to a person hiring for a role in a profitable company nearby and, before long, the recent supermarket clerk is in an environment much more conducive to supporting a family. These connections emerged entirely out of the blue, yet opened life paths in line with what the two individuals in question had for long been searching.    

Why do certain people come into our lives, seemingly out of nowhere? In his paper ‘The psychology of chance encounters and life paths’, the celebrated Canadian psychologist Albert Bandura writes that some of the most important determinants of life paths occur through the most trivial of circumstances. These chance encounters can send individuals’ lives in positive or negative directions, based on the values and skills of the person being connected, the openness or closedness of the networks into which the person enters and of course, the intentions of the person with whom a connection occurs.  

To illustrate his meditation on chance encounters, Bandura shares the story of a weary graduate student who ends his research early one afternoon in favour of a round of golf with a friend. The golfing duo encounter two women playing on the same course, one of whom eventually becomes the graduate student’s wife. (This example, it turns out, is a personal one: the graduate student in question is Bandura.) In another example, Ronald Reagan, while President of the Screen Actors Guild, is contacted by the actress Nancy Davis, who is concerned that another ‘Nancy Davis’ on a government list of potential Communist sympathizers at the height of McCarthyism might tarnish her reputation and acting career. The are smitten with each other, later marry, and form what becomes one of the most dynamic President and First Lady duos in American political history.  

The recently inaugurated Chancellor of Durham University and renowned Russian politics and national security expert, Dr Fiona Hill, provides us with a more contemporary view into chance encounters. In her book There is Nothing for You Here, Dr Hill coins the term ‘infrastructure of opportunity’ to describe the networks that can help propel motivated persons even if living in what she terms ‘opportunity deserts.’ Dr Hill describes the ‘Family members, friends, schoolteachers, university professors and administrators, and professional mentors [who] helped me find scholarships and jobs and generally pointed me in the right direction’.  

One such individual is a teacher, Dr Marshall, who encourages her to apply to the University of St Andrews. The local MP Derek Foster follows up regularly to see how Dr Hill is progressing in her applications. And the Durham Miners Association, long-known for its support of miners’ and their families in self-governance and lifelong learning, provide the needed travel stipend for the County Durham student to make an initial study trip to Russia. It is as if these select individuals reached into Dr Hill’s life, pulling her onto new paths as part of the gradual forming of her vocation. Dr Hill’s interest in Russia was clear, but a community of individuals laid new paths one brick at a time.  

Individuals with these types of personal networks, in whatever the setting, receive better information faster than their peers 

It is possible to see the development of a personal network in utilitarian terms, in which an individual sets out to construct a network rich in useful contacts. The American sociologist Ron Burt finds in his pioneering work into social network analysis that the most effective networks are ‘structurally autonomous,’ in which a person has many contacts across different ‘social worlds,’ though with few if any of these contacts across social worlds knowing each other (it is important alongside this branching-out into different contacts that a person coordinates their own close contacts effectively, so that they cannot easily be replaced should this be attempted). A social world may be a particular political party, company, church, or community (each its own cluster in which most members know each other) – the point of a structurally autonomous network is that a single person branches into a variety of these.  

The advantages of a structurally autonomous network are material. Individuals with these types of personal networks, in whatever the setting, receive better information faster than their peers. They can share (or not share) information in ways that provide them with tangible benefits. Burt finds that individuals with structurally autonomous networks tend to be paid more, promoted faster and receive better performance reviews than those without these kinds of networks. In Burt’s work, it is the individual that goes out of their own way to actively construct a network conducive to new opportunities. In other words, this is networking borne out of strategic self-interest.  

Ellul... contrasts an ‘anxious self-centeredness’ with a ‘manner of being’ that ‘can light up relations as lightning does the night.’ 

But what are we to make of the individuals that come into our lives, often unexpectedly, as part of a more gradual structuring of a vocation or even life? On one hand, Dr Hill’s energy, proactiveness and palpable interest in Russia animated her, preparing her for encounters with figures such as Dr Marshall, Derek Foster and Durham Miners’ Association members. On the other hand, the encounters with these individuals were unplanned. They occurred seemingly out of nowhere, much like Bandura’s encounter with his wife-to-be, or the inaugural meeting between Ronald Reagan and Nancy Davis.  

We can take a less utilitarian, and more re-enchanting view in reflecting on why it is that certain people come into our lives. The former sees the individual at the centre of all networking, actively if not relentlessly searching for valuable new contacts in the pursuit of opportunity and incremental advantage. The other sees the individual maintain agency while nevertheless remaining open to the unexpected offering by God of connections branching into new social worlds. These offerings are borne out of considerable prior deliberation, ongoing practice preparing the individual for meetings they never envisaged.  

This openness to the offering of certain contacts by God follows on a prior faith in the constant working of God behind the scenes, introducing the right people into our lives at just the right time. These individuals renew us, helping to light up the various paths we walk as part of our worldly vocations. The French sociologist and theologian Jacques Ellul touches on this in his book The Ethics of Freedom, in which he contrasts an ‘anxious self-centeredness’ with a ‘manner of being’ that ‘can light up relations as lightning does the night.’ In the self-centered case, ‘I become the unique central, and essential person who lies behind everything. Only my destiny concerns me. For me I am the central thing in the world. We thus see the dawn of pride, of egoism, and also of worry and anxiety.’ This is the mindset of the avid networker making strategic connections to fulfill whatever they believe is their destiny.  

If we pay careful attention to the unseen within our lives, remaining open to the guidance of the Spirit, then the entering of persons into our lives can re-enchant us.

The alternative is an attitude of service, in which we see ourselves (and each other) as what Ellul terms mediators or vicariates for Jesus in living-out the victory he won for us in his resurrection. For Ellul, Jesus’ resurrection is victory in the war-like effort against evil, a victory which is followed by a ‘mop-up exercise.’ In this mop-up exercise, we nevertheless continue to resist evil by approximating the Kingdom of God on Earth. This approach transforms our thinking about networks, encouraging us to see the entering of new people into our lives as opportunities for mutual service, these encounters ‘lighting up the night.’ We must still live in a world of necessities and determinations – grappling with often adverse circumstances and with evil – but with the capacity to light up the world through personal encounter.  

Indeed, the mediators or vicariates described by Ellul renew us, lighting us up as we discern our respective vocations in service of God. Here, Burt’s structurally autonomous network is not a mere branching into new social worlds as part of the gleaning of useful information for strategic advantage, but rather a series of encounters with diverse individuals who guid us individually and collectively in the formation of our vocations. Bandura’s chance encounters become not mere serendipitous events but rather offerings from God, strengthening us as we strive to promote the good – while resisting evil forces – in whatever we do.  

If we pay careful attention to the unseen within our lives, remaining open to the guidance of the Spirit, then the entering of persons into our lives can re-enchant us. Yes, our individual agency puts us in a position to meet new people. But these encounters are not merely the products of individual effort; they are offerings by God to renew and direct us in our respective pilgrimages with Christ.   

Column
Change
Character
Psychology
4 min read

Look out for the outliers

Seeing the good qualities in others lifts them, benefits us, and makes the world better.

Roger Bretherton is Associate Professor of Psychology, at the University of Lincoln. He is a UK accredited Clinical Psychologist.

A office worker wearing headphones looks out of a hectic and loud office space around which people are moving
Nick Jones/Midjourney.ai

I was talking to someone the other day. She is a website developer and she’s just changed jobs. She is not a loud person, but anyone who meets her knows she is a person of quality, of depth and presence. She emanates a humble confidence. In her old job, she worked in a quiet, fairly sedate, office where she was given the space and the time to bring all her creativity to bear on whatever brief she was given. She was known and appreciated. 

But her new job – the job she started last week – is a bit different. Her new colleagues are loud and outspoken. Silence is unknown in their office. They like to work to a soundtrack. The drum and bass keep thumping, and the banter never stops flowing. She’s finding it hard to fit in with her new team. And things weren’t made any easier when, after a few days, her new boss took her aside for a pep talk.  

What was the problem? She was ‘too quiet’.  

It hurt to hear that. It broke my heart to think that anyone could be so blind. How shortsighted do you have to be, to view the grace and peace someone carries as a problem to be solved? In a world of distressing noise and clamour, she is precisely the kind of person every office needs to temper the insanity.  

I’m not worried about her. She’s bright and innovative. She’ll work it out. Either her new boss will see sense, or she’ll leave. And if she does, the queue of employers looking for someone just like her stretches round the block. She’ll be okay. 

But it got me thinking about the kind of psychology I study. In my research, she would be called an outlier.  One of those people in a team or a family who don’t quite fit in. Not because they are weird or awkward, but because they possess some positive quality the rest of the gang don’t have. They are the creative exuberant in a team who prefer doing things by the book. The hilarious joker in a pack who like to take things seriously. The conscientious worker trying to get on with the job in an office that would rather play now and work later. The kind one in a family of cutthroat competitors.

At the top of the list of reasons for wanting to leave work are the words: I am not appreciated.

The thing is we all have a unique contribution to make to the world, a one-off fingerprint of strengths and abilities never to be repeated in anyone else. In research these have been called Signature Strengths, the unique combination of positive qualities that make you you. And the weird thing is that we don’t have to try that hard to be them. If you are naturally kind, or wise, or grateful, or disciplined you won’t be able to stop yourself being that way. They come effortlessly to us. And if someone tries to stop us being the loving thoughtful faithful person we know ourselves to be, it is like losing a limb. If we find ourselves in a context where the most beautiful things about us are unwelcome – like my friend the website developer – it is like being rejected, right to the core.  

But here’s the cool thing. If we can live by our Signature Strengths – if we can wake up each morning and ask the question, how can I use my unique positive qualities in a new way today? – it leads to remarkable improvements in wellbeing. Multiple studies have shown that those who live like this, thinking about how they can bring what is best in them to the opportunities and obstacles of each day, report increased happiness in living. Not only that, but they also show reduced anxiety, stress and depression. It turns out being good is good for us. Who knew. 

That’s not the whole story though. To really be our best, we need other people to spot these strengths in us. If they don’t, we feel confined, unable to be ourselves in some way. When I ask people what it is like not to be able to bring their best qualities to the people around them, they come up with some pretty dark images. It is lonely, isolating, a desert, a fog, a prison, like being trapped in a cage. And when researchers ask people why they consider leaving their current job, their answers often reflect something like this. Work-life balance and salary are no doubt important, but often, at the top of the list of reasons for wanting to leave work are the words: I am not appreciated. Something good we wanted to give has not been received. We feel unseen. 

So that’s why I say: look out for the outliers. Who is it in your family, your workplace, your neighbourhood, who goes underappreciated? Who do you know who has something good to give, but needs some help to give it? Because if we can learn to see those invisible beautiful qualities in the people around us, we not only give them the joy of being known, we also invite more light and flavour into the world. Life becomes a little less grey. 

I just hope my friend’s new boss can learn this while he still has the chance. It is tough for her to feel so misunderstood, but it’s worse for him. She can move on, but he has to remain in an office deprived of the humble compassion she would have brought to it. It’s a question worth asking. What gift of beauty and goodness are we excluding from the world because we failed to see past the packaging?